Im posting for a friend right now, they really dont know what to do.
My friend is due to give birth any day (had sweep on friday so really is iminant) he husband claims JSA since being made redundant 16 months ago, He has been on various training courses since being on JSA and applied for 100s of jobs but none have been given.
He signed on on 11th and they were expecting money tomorrow. Today they recieved a letter from HB saying it had been stopped due to JSA being stopped.
Rang job center who said that when husband signed on on 28/10 he was told to apply for a job doing cleaning and never did. Husband disputes this and has photocopy of application form and its date stamped with date it was posted at PO.
He has just been down job center who have basically said TOUGH you cant reapply till 6th Jan and if they are lucky they can get 40% payment till then via hardship fund.
Obviously friend is absolutely beside herself, they can prove husband applied for jobs etc and its all a mistake but they cant do anything. They have 4 DCs at home and one due any day, no gas, no money and christmas round the corner.
Husband has gone CBA now to get help filling out forms (he is dyslexic) but i dont know how to help them.