Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

Legal matters

Mumsnet has not checked the qualifications of anyone posting here. If you have any legal concerns we suggest you consult a solicitor.

Buyer keeps asking us to go back and collect items

220 replies

Saccol · 04/08/2024 12:05

We completed in my late father in laws bungalow 2 weeks ago. We were contacted as the buyer did not want items we had left ( believing them to be useful ). We duly collected these items as they were not fixed. They then contacted us again 3-4 days later asking us to get rid of more things again spare tiles etc which we again collected and disposed of. They have now asked us to go back again to remove a fixed coal bunker, the fixed shelves and workbench in the garage and a tool storage in the shed. The property is 100 mile round trip for us and whilst we have agreed the other items were not fixtures and fittings we are now becoming exasperated by them wanting us to go yet again and collect. The estate agent agreed they were now taking things too far and that we should block their number and that their solicitor would advise them that this was not something that we should have to do. It’s now two weeks after the sale and by no means is the property vast so they should really have listed all the items when they moved in. Do we have to remove these items as this is becoming very stressful

OP posts:
headpillowhit · 04/08/2024 15:33

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines. Previously banned poster.

VJBR · 04/08/2024 15:34

Block them. What they are asking is ridiculous.

headpillowhit · 04/08/2024 15:36

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines. Previously banned poster.

Izzynohopanda · 04/08/2024 15:37

The garage shelves are fixed, and the few things left on the shelves could be binned. It’s not much, and was left clean and tidy.

we were left (broken) bed, table and chairs, cupboards full of stuff and an attic full, including bridesmaid dress and childhood cuddly toys.

We kept the table and chairs for twenty years and still have a nice glass serving bowl from them, now had over twenty five years!

Beeboopaboo · 04/08/2024 15:46

There should have been a list of fixtures and fittings as part of the sale that you, as sellers, went through, ticking what you were taking and what you were leaving. It comes down to whether these items were included on that list, or not. You could (inadvertently) be at fault. Even so, I think the buyers are being arseholes about it, and, as you say, could have asked you to take this stuff at the same time as with the tiles. Wouldn’t blame you for blocking them at this stage.

headpillowhit · 04/08/2024 15:47

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines. Previously banned poster.

headpillowhit · 04/08/2024 15:48

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines. Previously banned poster.

WappityWabbit · 04/08/2024 15:51

Ignore them.

We left loads of crap in the garage when we moved house as we got fed up with the buyers ridiculous demands. They even moaned that the oil tank was almost empty. 😂

Well, we're hardly going to cover your future heating bills are we? 🙄

MtClair · 04/08/2024 15:52

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines. Previously banned poster.

You dont have screws holding your wardrobe like you have for all your kitchen cupboards?
Because I do.
Including for the ‘smaller’ bookcases. As per IKEA instructions for that matter.

muddyford · 04/08/2024 16:04

ExFIL hadn't sorted out the garage or shed when he sold. He pootled back and forth for several weeks before the buyers lost patience. They really deserved a medal as he wasn't doing much, poking about in boxes of nails...

TheGreatestAtuin · 04/08/2024 16:08

Have you blocked them yet?

MyHonestRoseSeal · 04/08/2024 16:10

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines. Previously banned poster.

Twiglets1 · 04/08/2024 16:11

We had a similar situation last time we moved with the new owners asking us to collect stuff we thought it appropriate to leave. Like fitted shelves in alcoves in the living room that had been custom made by a carpenter & expensive cream curtains made specially for a bay window in the dining room. We thought we were being decent leaving them behind but collected them when asked to.

However they then contacted us again a few days later asking us to collect stuff in the garden shed left by the owners before us - spare tiles & paving slabs. We politely declined to collect those because for one thing their tone was rude and also because in my experience people always leave that kind of stuff behind when they move house and some unwanted items are to be expected. We had both inherited them from the previous owners and had a new collection of old slabs in the garage of our current house.

headpillowhit · 04/08/2024 16:25

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines. Previously banned poster.

headpillowhit · 04/08/2024 16:26

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines. Previously banned poster.

headpillowhit · 04/08/2024 16:29

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines. Previously banned poster.

MtClair · 04/08/2024 16:29

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines. Previously banned poster.

hmm…. I looked at my own bookcases?
The ones I fitted with the stuff included in the pack?
As well as the kitchen units we fitted too?

🤷‍♀️🤷‍♀️🤷‍♀️

headpillowhit · 04/08/2024 16:32

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines. Previously banned poster.

blackcherryconserve · 04/08/2024 16:32

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines. Previously banned poster.

Not if they are fixed.

headpillowhit · 04/08/2024 16:33

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines. Previously banned poster.

headpillowhit · 04/08/2024 16:35

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines. Previously banned poster.

headpillowhit · 04/08/2024 16:36

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines. Previously banned poster.

headpillowhit · 04/08/2024 16:40

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines. Previously banned poster.

Rosscameasdoody · 04/08/2024 16:44

It does appear that you left stuff that they didn’t want, and if I remember rightly from our last move they are entitled to ask you to remove anything you indicated you would be removing on the lists of fixtures and fittings, so it might be worth checking that to see what you actually said you were taking. By law, if you don’t make arrangements to remove something you said you would take, they would be entitled to remove it themselves and bill you for the cost, so blocking may not be such a good idea if the stuff in the garage is actually free standing except for a few nails, and more to the point, on the fixtures and fittings list as down for removal - although I think they only have a certain period of time to contact you about such items.

YabaJaba · 04/08/2024 16:49

kiwiane · 04/08/2024 12:22

I’d not engage any more - no way should you be expected to remove fixed items after completion.

This

And they won't do anything, it would cost them too much to engage solicitors etc.

Just block them.