So, we have had a terrible experience with a kitchen company and, despite trying our best to sort it out, have been ignored, so I am intending to take them to the small claims court. I have sent three letters, the final being the pre- claim letter to their registered address, and they have all been returned today as 'refused'.
I know this is their address and am even more determined to continue. What should I do next? I thought I should maybe resend all three registered post, then just put the claim in??
Any help is most welcome as I am not the only one who has treated like this by this company. Luckily we had a bit of money (inheritance) behind to be able to put it right, but I've had contact from people who have been left in a terrible state. I am furious!!