Trying to write a strongly worded letter...

[HexBramble]

I'm trying to write a strongly worded letter of complaint to a nationwide garage that's charged me huge prices for a job that didn't sort out the problem. Here's a link to the saga if you're interested.

www.mumsnet.com/Talk/am_i_being_unreasonable/2379119-Have-been-proper-ripped-off-by-a-Nationwide-garage-AIBU-to-complain?msgid=54410140#54410140

Everything sounds far too 'nice' in my head and I think it's my pleasant and friendly disposition which has got me royally ripped off, I think. I want my letter to mean business and I'm just not able to do it.

I don't care if it's just a few short sentences, or a few suggestions, I'll take all the advice I can get. Please!

Thanks.

One last bump to hopefully catch some evening traffic.
Thanks.

I'd post in AIBU. You'll probably get torn to shreds regardless of whether you're right but you might pick up a few strongly worded phrases!

helpful

Drink, well at least you made me

I did try an AIBU some days back but got no response. I thought of bumping but I'm feeling fragile after a trying weekend and I don't think my flameproof jacket is quite tough enough.

Thanks for the laugh, though.

People would say to stick to the fact and not use emotional language but tbh I'd use words like: absolutely disgusted, shocked, disappointed, shocking treatment, shoddy, unreasonable .

Disclaimer: sorry, I didn't read your link and possibly you already used similar wording but i'm moving furniture and doing bedtime so that's all from me. Good luck.

Oh and tell then you'll take them to small claim court. It's easy, you do it online.

Drink, thanks again. You've helped, so thank you.
Careful with that furniture - don't be doing yourself an injury.