The thing is, the BBC are absolutely well practiced at sweeping things under the rug, covering them all the way up and pretending it never happened. Let's not forget it's them investigating themselves.
If they had to uphold part of the complaint id bet my house that it's not a case of AA just being unable to take fair but negative feedback. There's more to it. But the BBC, as ever, is protecting it's own dirty, sordid house.
They've allowed abuse to happen for years in a million different ways and done fuck all. now they've given a mealy mouthed attempt at an apology because they've been forced to.
AA (an older woman) stood up for herself and other women against a younger, good looking man with the full weight of the BBC behind him (and the whole of the gutter media stacked up against her too) and she's forced them to acknowledge there was wrong doing. That's huge.
If the BBC could have got away with sweeping it under the rug completely, they absolutely would. It's what they do. People hate her because they assume because she's older she should therefore only ever be grateful that she's on the telly in the first place.
It's the fucking patriarchy in action. He's good looking and charismatic and therefore can't be an abuser. She's making it up, she's hysterical, she's too sensitive, she's a snowflake. No wonder women don't report harassment and bullying.
Good for her. Brave woman.