Air New Zealand UK & US Service Update
11 August 2006
Air New Zealand confirms that its flights to San Francisco, Los Angeles, and London will depart as scheduled this evening at 7.15 pm, 7.45 pm and 9.25 pm respectively.
However, heightened security measures which were implemented for US international airports by the Secretary of the Department of Homeland Security, will mean additional restrictions will be applied to carry on baggage on these flights.
For our customers checking-in for the above flights it will mean as follows:
From Auckland to Los Angeles or San Francisco: no fluids to be carried on, other than that allowed for an infant travelling
From Auckland to London (transitting in Los Angeles) or Los Angeles to London: as per UK security procedures implemented yesterday ie: limited items only to be carried in a clear plastic carrier bag.
Duty free beverages will not be allowed to be carried on board the aircraft so any duty free shopping will need to be undertaken on arrival at the destination airport.
Airline catering is exempt from the restriction as this is cleared through existing procedures.
As advised to all customers yesterday, continuing flight delays are likely due to these increased security measures and customers are advised to plan to arrive for their flight earlier than usual because it is likely checking in could take longer than normal.
Air New Zealand also recommends that customers travelling to /from London and Los Angeles monitor arrival and departure times on the Air New Zealand website or stay in contact with their booking agent. Also refer to customer information on the airline website www.airnz.co.nz/
ENDS
Note:
Security requirements for customers on flights to/through/from the United States.
No liquids or gels are permitted to enter the sterile area through the screening checkpoint or be in accessible property or on one's person except:
Baby formula and breast milk, if a baby or small child is traveling
Prescription medicine with a name that matches the passenger's ticket
Insulin and essential other non-prescription medicines
Passengers are NOT permitted to take liquids and gels purchased inside the sterile area onboard the aircraft.
For purposes of this advice, liquids and gels include beverages (e.g. Duty Free), shampoo, suntan lotion, creams, toothpaste, hair gel, and other items of similar consistency.
Passengers will undergo secondary screening at the departure gate. Any liquids or gels found on a person will be confiscated.
Customers are asked to travel light. Their accessible property should have minimal clutter to expedite the screening process.
Security requirements for customers on flights from the United Kingdom
Customers may take through the airport security search point only one transparent sealable plastic bag, containing only the following items. Nothing must be carried in pockets:
Pocket size wallets and pocket sized purses plus contents e.g. money, credit cards etc
Travel documents essential for the journey e.g. passports, tickets
Prescription medicines and medical items sufficient and essential for the flight (e.g. diabetic kit), except in liquid form unless verified as authentic.
Spectacles and glasses, without cases
Contact lens holders, without bottles of solution
For those travelling with an infant: baby food, milk (the contents of each bottle must be tasted by the accompanying passenger) and sanitary items sufficient and essential for the flight (nappies, wipes, creams and nappy disposal bags)
Female sanitary items sufficient and essential for the flight if unboxed (e.g. tampons, pads, towels and wipes)
Tissues (unboxed) and/or handkerchiefs
Keys (but no electrical/remote key fobs).
All passengers must be hand searched and their footwear and all the items they are carrying must be screened.
No liquids or gels are permitted beyond the screening area except items listed in above.
Passengers are NOT permitted to take liquids and gels purchased beyond the screening areas onboard the aircraft.
For purposes of this advice, liquids and gels include beverages, (e.g. Duty Free) shampoo, suntan lotion, creams, toothpaste, hair gel, perfume and other items of similar consistency.
Pushchairs and walking aids must be screened, and only airport provided wheelchairs may pass through the screening point.
In addition to the above, all passengers boarding flights to the USA, UK domestic or Europe as well as all the items they are carrying, including those acquired after the initial screening point, must be subjected to secondary search at the boarding gate.
Issued by Air New Zealand Public Affairs: 09 336 2761