Welcome to Mumsnet's holiday forum. Discuss all international travel here, including both shorthaul and longhaul trips. Related topics: UK holidays & day trips, skiing, camping & campervans.
Welcome to Mumsnet's holiday forum. Discuss all international travel here, including both shorthaul and longhaul trips. Related topics: UK holidays & day trips, skiing, camping & campervans.
Holidays
Air bnb cancelled with less than 48 hours notice
herecomesthsun · 22/07/2021 17:32
We are quietly annnoyed.
Anyone else in this situation?
herecomesthsun · 22/07/2021 17:34
I should add, we are the people who would have been renting the house, for a week. We booked months ago and have already paid. We apparently will get refunded, eventually, and air bnb are offering us 10% of the total price if we rebook.
Prices are now hugely more expensive than when we booked...
what was the reason for cancelling?!herecomesthsun · 22/07/2021 17:39
Oh and we would not have been able to cancel the booking our end.
BernadetteRostankowskiWolowitz · 22/07/2021 17:39
Presume covid related? Eg current occupant staying on due to isolation?
NotPersephone · 22/07/2021 17:40
This reply has been withdrawn
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herecomesthsun · 22/07/2021 17:41
I am wondering whether we get to leave a review.
BikeRunSki · 22/07/2021 17:44
@BernadetteRostankowskiWolowitz
I was thinking this might be the case
knittingaddict · 22/07/2021 17:53
@BernadetteRostankowskiWolowitz
Wouldn't they say that though? I would feel much more kindly towards the owner in those circumstances.
QuentinBunbury · 22/07/2021 17:56
This happened to me last October and I suspect its cos prices had gone up 
it is infuriating
Frenchfancy · 22/07/2021 17:57
I'm pretty sure that if you don't stay you can leave a review.
It is one of the problems with airbnb. You don't really have a contract.
herecomesthsun · 22/07/2021 17:58
I do have the landlord's mobile phone number however/
Buttybach · 22/07/2021 17:58
I know of a few people who do Air B and B and they usually stay in a caravan elsewhere while they have letters.
If the family have to isolate they can't do the caravan.
ElizabethTudor · 22/07/2021 17:58
If no reason is given I’d be well annoyed, because I’d assume they’re re-listing at inflated prices. Whereas if there was a legitimate reason (ie current occupants have to stay on due to Covid I’d be far more sympathetic). Can you raise a complaint with AirBnB?
Shmithecat2 · 22/07/2021 18:18
See if you're able to book it again for the same dates....
herecomesthsun · 22/07/2021 18:21
There appears now to be a valid reason emanating from airbnb for this 
herecomesthsun · 22/07/2021 18:22
(not covid related and not sure why such short notice but hey)
Holidaycittage · 22/07/2021 18:27
How do you know it's not Covid related op? Didn't you have on going messaging with them prior to stay?
LawnFever · 22/07/2021 18:31
@Shmithecat2
This, keep checking the site to see if it’s resisted - or listed elsewhere, I’ve heard of this happening to a few people
ramarama · 22/07/2021 19:02
Ah good. I was angry on your behalf.
NB almost all the airbnb notifications 'host cancelled this booking' are because they have decided to accept cash for the booking directly (either from the original booker, saving the hefty commission, or from someone else who has offered more) It's been going on way longer than covid
herecomesthsun · 22/07/2021 20:39
I just got an offer from airbnb suggesting another property. Approximately FIFTEEN TIMES the cost of the original booking [laughs a lot]. I can't seem to find a way to reply directly to them.
Newbornandupwards · 22/07/2021 23:07
That's awful OP, I have recently started doing Airbnb and wouldn't dream of cancelling anyone for anything other than something fairly catastrophic. I get so anxious about pleasing my guests I just can't imagine doing that it's dreadful
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