Do not go to Emma Bridgewater- NOT family friendly

[decidedlydizzy]

My sister and I and our 5 children visited the design studio at the factory shop in Stoke. A very rude member of stuff snapped at the kids to "pipe down" as they were having a meeting in this area. When I complained on email they replied that we had been inadequately supervising the kids. The content of their response was also very rude. I am disgusted as we spent over £40 there. If they were concerned why didn't they ask us politely to be quiet (not that the kids were being loud) or to leave? I would never recommend this as a family friendly environment or buy anything from this brand again.

OH NO!

That's outrageous! I am and on your behalf.
Rude staff really get my goat!

It would never have occurred to me that a china shop might be a family friendly venue, but thanks for the tip.

Were the prices good?

You went for a day out to a shop? A shop containing lots of ceramics? Why?! Just WHY?!

Perhaps they were right and you should have been controlling your children better.

what did you get for your £40 btw?

What a thrilling day out.

2 hours of 'don't touch ANYTHING children or mummy will get cross'

And then you take them to the cafe.

Fuck Legoland. Let's all go to china shops.

Next trip: Dartington Crystal

There must be nicer days out in Stoke on Trent.

It sounds like a thoroughly dull day out anyway.

Isn't Trentham near Stoke? And I'm sure there's a water park there.

Sorry OP - I am not normally a cow lies

But your 'OUTRAGED of Stoke on Trent' OP made me laugh.

Why did you take your kids there?!

seems NOT, GetOrf

I quite like 'pipe down'.
Maybe they did need to pipe down?

there;s a ceramic cafe, isn't there? a paint-your-own job.

maybe that's what the OP meant?

we went to the Wedgewood one, with a (severely) autistic 6 year old and a 4 year old, and they loved it (the dc, not Wedgewood )

they also enjoyed the museum bit with all the displays.

If the Op and family were told ot be quiet in a pottery cafe type place, I can't say I'm surprised she is miffed. Aimed at families, but not family friendly - great

the design studio where you can paint your own plate etc... is specifically aimed at young children, they even hold toddler mornings here. The studio is away from the shop. £40 included x3 studio fees plus x3 eggcups, then some other bits in the sale in the shop. I don't normally go to china shops with young children and they were behaving just fine IMHO, besides which that isn't the point. Rudeness is never justified.

Emma Bridgwater Ltd

"Enjoy a day out at our delighful Victorian working factory. Relax in the kitchen cafe by the Aga, Take a factory tour, Decorate your own masterpiece in the studio, Visit our little garden, Shop for factory seconds and amazing gifts."

Oh the thrills never start end.

OP you put a dirty nappy in the AGA didn't you? DIDN'T YOU?

Ah, then you are right and justified in being peeved.

It's much nicer when you buy it from a nice shiny store instead of a grotty looking pot bank.

You pays extra for the service, innit.

I don't blame you for being hacked off. Hate rudeness especially aimed at my precious DCs.

I hate those spotty cake tins.

HMm
it does sound shit but even so - a meeting in a public area?
freaks

mybe they need to write that in CAPITAL LETTERS AROUND AN OVERSIZED PLATE