So my day was supposed to be....
Rads at 9.15
Oncologist Appt 9.45
CT scan in radiotherapy department at 12!!
So I arrived at the hospital at 9, went up to the Oncologist clinic and told them that I would probably be late for my appt due to Rads! Receptionist said no problem I will make a note and just check in again when you get back!
Rads machine was being calibrated when I arrived, so had to wait until 9.40 before I went in! So not too bad! Rads done and out of there by 10.10
Back to the other Clinic by 10.15 and waited in queue til 10.20 to book in again! Was told to take a seat! 1.5hrs later I am still waiting! Now I have a problem, my CT is back in Radiotherapy department at 12. So ten minutes time. I go to tell the staff that I need to go and could I come back when it's done or should I just make another appt?!
Nurse told me I was next to go in?! I explained I needed to go to the CT scan, she kept repeating but your next! Then my oncologist came out and asked what the problem was, I explained, through the tears
he said it was an important scan and I should go and come back IF there was time afterwards. At this point I am emotional, tired and fed up!
Arrive back in Rads unit, go to check in. They don't have anything on their computer
She tries calling the CT room but no answer. So could you sit and wait! I sat and cried! Then one of the ladies I met during treatment came in, so we had a good moan together!
45mins later I decide I should go and ask IF this scan is ever going to happen! They call the CT people, they don't have any appt for me. So they call the Rads people. Then one of the Radiographers comes out.
She tells me that I don't need a CT scan?! Apparently the CT scan appt that was on my appt list, wasn't meant to be for me? Its an appt where the docs discuss the previous scans to decide how many boosts I need! It shouldn't of been on my sheet! I am now soooooo pissed off and emotional, so get ushered to a side room. Then I was just beside myself, you know when you just reach a point when you can't take anymore?
I explained that I had missed my oncologist appt, she said she could call and see if they could get me straight in to see the oncologist. But I told her I just couldn't, I didn't want to see anyone now, I just wanted to go home! She said they would rearrange the appt with Oncologist for next week!
She was VERY apologetic, but like I said to her this isn't the first cock up, and I just can't deal with anymore! I can't believe that a hospital can have such a lack of communication!
So finally left the unit at 1.15! Then had to race home before going to collect my youngest charge from a friends!
Sorry that was so long! So is it me? Am I doing something wrong? Or are they just useless!?