orange live box help.

[piratecat]

hiya, i have a new laptop, and i can't get it to connect to my livebox.

background--my pc is connected directly to orange broadband thru my bt socket upstairs. had never used my live box, and it's been in the box for 3 yrs.

Dug it out and tried to set it up down stairs so my lappy can access my account, but it doesn't want to. I spent one hour on the phone to orange who said i should just go to a wifi cafe or something and check it's not my new lappy.

I then thought lets start formthe beginning andtried to install the livebox via the ethernet port on my pc first. But got totally confused by what was supposed to go where.

i am stuck.

so does this mean you can now find me on the web page? or am i suppsed ot send you an invitation??

Oh, so you didn't login with my e-mail address ?

Only I cannot login to view computers without knowing the e-mail address you used...

hence suggestion to use user/pass
of user (my email peter@ ...)
and pass (MN user of pirate...)

poo, no i am so sorry i got it wrong.

If you saved the LogMeIn file you downloaded, you could try installing again, and when asked, say to uninstall old version (then during install this time, use the e-mail and password as suggested, please)

Hope that makes sense.

Ah - don't worry - no lives lost

ah, you said in a post i could email you about all this, but didn't say i could use your email for the logmein thingy, or to use my name pirate?

can't i just send yo an invition?

Maybe I wasn't clear enough about using the info for LogMeIn Here's what I wrote:

Wed 16-Jun-10 22:52:02 >

LogMeIn needs to install some software, but first you'd need to login (using my e-mail address and your MN screen name as password) if you want to give it a go.

sending me an invite is to get me to install the software... sending me an e-mail would be OK though - so as I can (finally!) find out your e-mail address LOL

Actually more secure that way, if you e-mail me, as it means no-one else can see info, and after today you can change password to prevent me snooping on your PC

hi, ok are you sure your email address below is correct, becuase it wouldn't let me use it in an invitation to view my desktop?

I will email you properly from my pc here, if you confirm that addy. have to make my dd some tea right now, will endevour to getback asap.

only kidding - it comes up with a box anyway to let you know if someone is online and looking 'over your shoulder'...

you can simply uninstall the software later on, once this ethernet link is working!

[email protected]

OK will check for a new post on this thread after 7pm - enough time?

hi just emailed you

e-mail came in OK

On LogMeIn if you login and then click on Account and then Change Password
it will let you change the LogMeIn password (which I will need to login, before I can connect to your PC)

please set something temporary and then e-mail me the LogMeIn password ... once ethernet is working, you can set the password to something else to block any unwanted access.

have emailed!

footy is starting in a min !!!

"footy is starting in a min"

is that a problem?

Oh, OK, if you want to watch that, don't worry. I will probably listen to the radio while you are 'busy'

Not bothered about football - I only follow Snooker and even then it's rare I would watch snooker in place of NCIS or CSI !

oh no it's cool, it's on in background!

i have just finished giving dd her dessert now. so am here

OK. Am trying to connect and being prompted for PC password.

have tried remotepc and the one you sent by e-mail but both rejected.

Do you have user accounts set up on PC or not, please?

erm don't think so,

how would i know, i am never prompted to enter a username, but the pc IS 2ndhand.

OK. If you go to the Control Panel and then 'Users' does it show only one ?

do you want me to be logged out of logmein?

i just tried the one i sent you and it's fine

it says dell administrator with a picture of and
guest (guest account is off)

should i be logged out on logmein, so you can take over?

sorry if iam being thick