Thanks for your update.
I find it really peculiar - higher predicted grades this time round, extenuating circumstances explained and received….and a rejection.
I understand your DS wish to move on from it and not take the matter further. I do wonder if an email to the correct head of dept explaining and querying (rather than going direct to appeal) would help, but I understand why he doesn’t want to do that and that you want to respect his choice.
Reallt sorry this has happened my DS is at Durham and has a friend who has needed a lot of medical help, including surgery and 3 weeks at home. He has had very good support from his college and course. But that doesn’t help you and I can see why they seem extremely uncaring.
Wishing you all the best with his health first of all and A levels and next steps for all of you. Such a tricky position to be in for you all.
On another note, in case it helps at all, another friend of DS who was 3 years older, had severe eating disorder throughout his A levels (including being in a clinic) but somehow got a Cambridge offer but was then unable to go due to being back in his clinic. The place was deferred for the following year, but by the following Sept he was still too unwell to go away. The place was lost but the family decided to focus just on health and getting better and stepped away from the standard timeline for uni. 4 years on and he is in a much better place and will be starting uni near home in September at the age of 22 or 23 I think. He will do his degree and although Plan A didn’t work, the whole family were able to focus on health and knew it could be several years and that was okay….and actually a burden lifted from immediate pressure.
I really hope your DS is able to complete his A Levels and health stabilises and next steps become clearer. But he has your support and the right future will emerge. Wishing you all the very best during such a hard time.