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Food/recipes

oh GOD oh PUKE i want to be siiiiiiick. have just found A FINGERNAIL in my loaf. AND IT'S FROM M&S!

54 replies

Aitch · 11/10/2008 11:20

...not just food. aye right.

was looking forward to a bit of toast, picked up a slice of bread and a big, yellow, torn fingernail fell out. BLEEE! i'm not squeamish but am seriously squicked.

phoned M&S and they said i've to take it back to the shop and i'll get a refund and they'll investigate.

poor dd is yelling for toast, can't really go into why she's not getting any. think we're going out for brunch now.

OP posts:

Report

Aitch · 11/10/2008 20:17

DH took the bread back and they treated him like he was at it...

yup, like i wanted to hand back an uneaten loaf that i'd wished to slather with butter and marmite that morning.

OP posts:

PictureThis · 11/10/2008 20:21

Aitch, did you get photographic evidence of it? Please tell me they gave you more than just a refund.

notsoteenagemum · 11/10/2008 20:34

I found a handfull pubes in an almond croissant in m&s cafe and they asked me if I was sure they weren't mine! I said "oh yes I forgot I shoved it down my pants before paying for it" They gave me a refund and £20 voucher.
I complained to head office about them asking if they were my pubes and got a fifty quid voucher. woo hoo

giraffescantdancethetango · 11/10/2008 20:39

eeeew not the m&s beside argos is it?? (just checking its not my local) Mind you I have been considering a breadmaker...you might have encouraged me

Aitch · 11/10/2008 20:41

nah, byres road. you're safe.

lolololololol at the almond croissant. dh feels a bit better now that he knows its company policy to act like a twunt.

OP posts:

Guadalupe · 11/10/2008 20:48

Urrgh at the croissant.

I can't believe they doubted your dh, that would really piss me off.

Aitch · 11/10/2008 20:52

fortunately the croissant has cheered him.

OP posts:

Washersaurus · 11/10/2008 21:00

I had a pack of M&S wine gums and one of the last ones in the pack had a wirey black hair embedded in it

I promptly packaged it up and returned it to their customer services dept with a letter detailing my complaint and they sent me an apology and a £25 voucher.

madlentileater · 11/10/2008 21:02

arghhh....go to Trading Standards!
We had a bit of wood in a pie once (from Birketts, now Greggs!) and it was VERY thoroughly investigated.

madlentileater · 11/10/2008 21:04

if it's any concolation, if it was 'baked in' it will be sterile. But still gross.

Aitch · 11/10/2008 21:05

ROFL how disaffected are m&s staff?!

where's ruddynorah, she works there...

OP posts:

Aitch · 11/10/2008 21:06

it was YELLOW, mle...

OP posts:

notsoteenagemum · 11/10/2008 21:18

sounds like a toenail tbh!

jammydodger · 11/10/2008 21:24

I found a piece of jagged glass in my Fruit"n"Fibre once when I was 12 (actually had it in my mouth)...my mum complained, obviously, and we got....a free packet of Common Sense cornflakes. Woohoo.

Guadalupe · 11/10/2008 21:36

Mum found a screw in her Pizazz once. When they investigated it and confirmed it was from their machinery we got seven pounds worth of Walls vouchers which is quite a lot of ice-cream when you're 11.

wonderstuff · 11/10/2008 21:37

Aitch call head office, they have enough problems at the moment with the credit crunch they will investigate and send you vouchers I'm sure. I have family working in M&S food, tis awful at the moment..

Aitch · 11/10/2008 21:46

well this is what pissed dh off tbh, we practically live opposite that bloody place so we spent FORTUNES in there (dh genuinely thinks that if it's got a 'wise buys' sticker on it, then it's a bargain) but the person still treated him like a wee bit of a prick.

i phones customer services this morning, was treated like a bit of a prick too if i'm honest.

OP posts:

Habbibu · 11/10/2008 21:48

There's an M&S in Byres Road??? Times have changed...

TheFinger · 11/10/2008 21:49

............./´¯/)..
............/....//...
.........../....//....
...../´¯/..../´¯....
.././.. ./..../..../.|_..
(.(....(....(..../.)..)..
................./.../...
................... /...
..................(...

was wondering where that nail went

Aitch · 11/10/2008 21:51

lol, you must also have been wondering where the last ten mins of your life went, thefinger... you can't get that time back, you know...

OP posts:

TheFinger · 11/10/2008 21:53

Good innit?!

Sadly (or maybe not) I didn't create it! Am 'giving' it to MN to fight off trolls with!

wonderstuff · 11/10/2008 21:54

Relative is pretty senior in food, will discuss when I next see him (he'll be thrilled!) What type of bread was it??

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Aitch · 11/10/2008 21:59

multi seed bloomer slices. hideously expensive 'wise buy'

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giraffescantdancethetango · 13/10/2008 23:03

did head office get you anything free then? or just a poxy refund?

wigglesmum · 19/10/2008 13:44

I found a shard of plastic in an M&S chicken pasta salad a while back and they only gave me a refund! It was really sharp too!
We used to do our weekly shops at M&S- not anymore.

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