I applied for PIP recently and had a phone last week from someone from the PIP department. She asked me some questions and then I asked if this was the assessment and she said it was.
I’m surprised that they can just ring me out of the blue with no warning for the assessment when I didn’t even know if it would be F2F or on the phone.
Have other people had the same experience with their PIP assessment?
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Mental health
Pip phone assessment
Boxingwhelp · 18/03/2024 14:12
OldTinHat · 18/03/2024 14:55
No.
I had a letter advising me of the date and time of my telephone assessment. I passed that on to my support worker so she could be with me during the appointment.
Have you definitely not had a letter or a text? That doesn't sound right imo. If they decline your application (possible if you weren't prepared), then make sure you appeal.
Fridgefreezermagnets · 18/03/2024 15:15
Dc1 had this got flustered and handed me the phone and I told them they'd have been able to speak to dc if they'd given warning. They continued the call (via asking me to ask dc/me answering). Got awarded what we felt reasonable and has since had a paper renewal.
I had a phonecall out of the blue asked lots of questions then was told they needed a fuller assessment and someone would arrange this. Six months later I had the assessment (I'd deteriorated but they reduced my award).
You can ring and request a copy of your report.
readytoexplode24 · 18/03/2024 15:16
Yes they do sometimes ring out of the blue.
Girlmummy17 · 28/03/2024 07:56
Hi, I had my pip assessment yesterday by phone and I don’t feel it went particularly well I have severe anxiety complex PTSD and agoraphobia,y friend was due to sit with me for the call but she had to take her son to hospital so was left on my own! The call lasted 21 mins and I had numerous panic attacks and was struggling to breath the whole time the assessor was lovely and didn’t push me and I’m not sure if the short call was because I was struggling so much? I don’t feel that I explained myself properly or fully because of this and am really worried that my answers aren’t going to reflect how much I do struggle! I know I can’t change this now but has anyone had a similar experience with a super quick call and still being awarded? Thank you
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