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Samaritans

9 replies

winewine · 24/12/2023 15:07

Hi is the Samaritans helpline an actual person?
I just called and the person just kept repeating the same phrase and ended the call as they couldn't hear me speaking.
It was very robotic.
Is it bots now?

OP posts:
Darker · 24/12/2023 15:13

Try again. Perhaps they genuinely couldn’t hear you. Hopefully you’ll get a better connection next time.

hellsBells246 · 24/12/2023 15:17

Yes, the volunteers are actual people. If they can't hear you they will usually tell you so, and ask you to call back. That's what I'd do. 💐

hellsBells246 · 24/12/2023 15:18

There are 20,000 volunteers in hundreds of branches all over the UK.

winewine · 24/12/2023 15:20

Thank you.
I'll try again later.

OP posts:
hellsBells246 · 24/12/2023 20:52

I hope you got through, and I hope the Samaritan could help 💐

katie20202 · 24/12/2023 21:04

I didn't want to read and not reply! I do hope you're ok, I'm here if you need a friend. Be kind to yourself ❤️

suki1964 · 25/12/2023 00:19

The Samaritans are real life people , thankfully. However they are trained not to lead a call, so they will have a kind of script they do have to stick to. So if they couldn't hear you properly they would be stuck in a loop of asking the same question

However they are literally life savers, I know, Ive had to make the call. Theres nowt they haven't heard, you cant shock them, and they know how to listen and how to phrase things so its you that takes control of what happens next

Theres no problem too big or too small that they arent there for so if you need to talk, and you have no where else to turn to, turn to them, they are there for you/us

I hope you find the help you need , take care xxxx

INeedADrinkNow · 26/12/2023 20:58

I’ve had mixed responses from the Samaritans. Some good, some not at all. Ended the call feeling they’d followed a script with no emotion in any of it.

How’s it going OP? I hope you are ok 🌹

winewine · 27/12/2023 08:10

I finally spoke to someone.
He was quite good.
I think after some things I told him he was quite shocked about the things going on in my life.
I felt better after I off loaded.

My mood is not good still.
My family came around yesterday which helped I suppose.

OP posts:
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