@Dormit the elderly mental health lady did help my elderly relative so fingers crossed they'll help your mum a little.
@countrygirl99 hugs, tea and biscuits.Do you have a friend IRL who you can share your DH worries with? It's so hard.
@GnomeDePlume a care home we used to visit had a keypad for the door to the outside. The residents were told the code.... but obvs if they could neither remember it, nor write down a reminder and use it, they probably weren't safe to go on solo trips out!
IIRC this was instigated after a resident made his way to the town 5 miles away and had no idea how...(Was he a hitchiker in his youth?!).
I have just done my elderly relative's tax return! #victory
The return itself was pretty easy, and only needed doing because she earns so much interest (!) - the worst bit was getting her account verified.
The ID app didn't think she looked like her (8 year old) passport picture, so there was a LOT of using credit file information instead.
I don't mind doing it! It's not that hard!
I could have done without her having meltdowns while I was getting on with it, because, er, ...she had so much money that she needed to do a tax return and someone was doing it for her... But I just cracked on and she cheered up later on, so all's well that ends well.
Hopefully proper government ID will help make this easier. Thank the lord her passport was still valid! It's really not a system designed with the frail, elderly and housebound in mind though. A friend cares for his Mum, and the sagas he goes through, because she (and why would she, at 96?) no longer has passport nor driving licence, my god!