My DF is in a nursing home - and some of the other residents scream and cry out. I can hear this when visiting my DF, and when windows are open it is very clearly audible from outside the building. I do find it distressing - and am also quite distressed by the reality that you just have to ignore it as the people who scream can't easily be comforted or settled as their dementia is so severe. Sadly, this is the difficult reality for residents, staff and visitors.
However, the nursing home hosts visits from local school children - primary school age. They tend to spend time with the residents are more able - frail rather than demented, and are usually downstairs where those residents are mostly located. My DF is upstairs and it really can be a very challenging environment at times with disturbed mobile, or would-be mobile, residents and those who scream and shout.
I know that there can be benefits for children and older people to spend time together, but after a recent visit by local children, I can't help thinking that a nursing home which cares for those who scream, shout and behave in unpredictable ways is not a suitable environment for such visits. Maybe a residential home or sheltered accommodation for those who are frail but otherwise competent, and capable of behaving appropriately would be a better place to visit.
What do you think? My DM thinks it's ok - but she's very deaf and very often doesn't hear the screaming. She didn't realise until I mentioned it that the screams and shouts can be heard from outside the building. The most recent visit from the children had them outside in the garden with some of the more able residents, so they would have been able to hear sounds of distress from open windows.
I don't know whether to mention it to the nursing home, or to the local education authority. Maybe the latter would be better as they have a duty of care and must have to complete a risk assessment before taking the children on a visit there.