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Complaint against school

726 replies

tubsters · 16/08/2025 17:30

Posting with a name change to protect my child’s identity. Has anyone had experience with a Level 3 complaint panel hearing at a school?

My 12-year-old son, who has never really been in trouble before, was given what I feel were punitive and degrading punishments. For example, he was made to sit alone on a bench in the yard for about an hour, as all the other children walked past knowing he’d been excluded from a trip – a clear act of public humiliation.

He was also called into a meeting with the Head and three other teachers, where he was pressured to end every sentence with “sir.” He was clearly nervous, and this only heightened the power imbalance and distress he felt. he is usually very polite and would always use ‘sir ‘ in normal circumstances

I accept that children need discipline and have always supported teachers, but the way this was handled felt oppressive and unnecessary, especially for a child who posed no danger and was already anxious.

The Head has denied much of this, so I escalated it to the governors and it’s now going to a panel hearing. I feel quite daunted about going up against the school, but I strongly believe this needs to be addressed for my son’s sake and for other children in the future.

If anyone has been through a panel hearing and can share their experience or advice, I’d be really grateful.

OP posts:
TheLemonLemur · 16/08/2025 20:18

BrentfordForever · 16/08/2025 20:14

She didn’t say there shouldn’t be consequences

she’s challenged how they were applied

Edited

Yes and talking about degrading and humiliating is over the top. He was sat on a bench yes it would be embarrassing but op word choice is dramatic

Americano75 · 16/08/2025 20:18

Excluding him from a trip is one thing, but all his classmates being walked past him when he's distressed seems sadistic.

tubsters · 16/08/2025 20:20

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

ns87 · 16/08/2025 20:20

That doesn't sound very degrading, and it's very telling that you won't say what he did to get a punishment/consequence.

User79853257976 · 16/08/2025 20:21

I don’t have any advice on the panel as I’ve never been involved in one but I actually agree with what you’ve said (I am a secondary teacher and a parent).

I know at my school we wouldn’t allow the bench situation but as a state school with (probably) more behaviour issues than private, we have designated spaces in these situations. I see that you have said you don’t have a problem with him being banned from the trip; I think people on here think you are minimising whatever he did. In this case I would be asking for context and clarity, especially as it was the next day and not an immediate solution to a problem. If they can’t answer that then it was definitely more about embarrassing him and his friend. Are the other parents complaining too?

The sir thing is strange as well. I do think that could be considered quite intimidating.

FreezeDriedStrawberries · 16/08/2025 20:21

Being made to sit on a bench by himself? Not much context there but doesn't sound good.
Being made to say Sir? That sounds completely normal to me. You're supposed to address your teachers as Sir and Miss, unless something's drastically changed since I was at school!
It's called respect.

Soontobe60 · 16/08/2025 20:21

tubsters · 16/08/2025 18:24

Because I have standards and expect institutions to uphold good values .

Do you also expect your DS to uphold good values and not behave in such a way as to be removed from a school trip? Because you are really coming across as someone who completely believes every single thing your child tells you and will always think he can do no wrong. That isn’t great parenting - children lie, exaggerate and put on a great act when they think it will deflect negative attention away from them.

TesChique · 16/08/2025 20:21

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

And im replying to the biggest one.

Youre a nasty piece of work.

Balloonhearts · 16/08/2025 20:21

DidIdotheritething · 16/08/2025 19:46

Every 12 year old can lie. And does. Every single one at some point.

they all test the boundaries and push their luck and minimise their part in any shenanigans.

He did something he shouldn’t have and he was punished.

He wasn’t tarred and feathered. He wasn’t hung drawn and quartered.

He was made to sit on his arse and miss a trip whilst the teachers decided what to do with him and his mate. Big fucking deal.

This. OP, you're being ridiculous. If he felt humiliated, this is of his own doing. He misbehaved, he needs to take the punishment and being made to sit and watch everyone else leave on the trip will not, ultimately, do him any harm. If anything, he might actually think twice before getting involved in any further misdemeanours.

As for the Sir thing, its not the hill I'd choose to die on, but if he was being disrespectful, and I can well imagine that he was, if his attitude is anything like yours, I can't really fault them for it.

lifeonmars100 · 16/08/2025 20:21

HumanRightsAreHumanRights · 16/08/2025 18:56

My boarding school, which had day girls who used to go home as well as boarders, used to have a punishment known as hat detention, where you had to stand in your full school uniform including your hat at the front of the school beside the doors of the main exit at the end of the day while everyone filed past you.
You then got to leave last after everyone else had seen you.

They stopped it in the 80s on the grounds it was an abusive punishment that only served to humiliate.

I would seriously question a school that used humiliation as a punishment in 2025.

I went to an all girls' grammar that really thought it was a cut above the other senior schools in the city especially the two all girls' secondary modern which took all the girls who did not pass the 11 plus. It was a vile place that really scarred me and humiliation was part of the regime. For example if you were placed in detention your name was read out in assembly and you had to stand up and tell the whole school what you had done wrong as well in addition to the actual detention. The sadistic and quite frankly deranged head of PE used to prowl the school looking for "misdemenours" when she was not bulllying pupils in PE lessons, she once dislocated a pupil's shoulder by dragging her over a vaulting horse. When school was out she would drive aound the city looking for girls who were not wearing their berets/boaters, who were eating in the street or talking to a boy ! I was once spotted doing all three and wow did I get into trouble and harangued about the standards expected of "grammer school girls" We were ruled and controlled by fear and humiliation. I had a friend who made an attempt on her life, I hated that school

CaptainMyCaptain · 16/08/2025 20:21

Americano75 · 16/08/2025 20:18

Excluding him from a trip is one thing, but all his classmates being walked past him when he's distressed seems sadistic.

But perhaps, as many on here have suggested, the rest of the class were just going that way and he had to sit there in order to be supervised rather than being 'filed past' to humiliate him.

Astleyxyz · 16/08/2025 20:22

He sat on a bench - boo hoo. Actions have consequences, tough shit

LimeBasilandManderin · 16/08/2025 20:22

Make your mind up OP one minute you’re saying your son was sat on the bench alone and then elsewhere on the thread you said he was sat there with his friend.

tubsters · 16/08/2025 20:22

User79853257976 · 16/08/2025 20:21

I don’t have any advice on the panel as I’ve never been involved in one but I actually agree with what you’ve said (I am a secondary teacher and a parent).

I know at my school we wouldn’t allow the bench situation but as a state school with (probably) more behaviour issues than private, we have designated spaces in these situations. I see that you have said you don’t have a problem with him being banned from the trip; I think people on here think you are minimising whatever he did. In this case I would be asking for context and clarity, especially as it was the next day and not an immediate solution to a problem. If they can’t answer that then it was definitely more about embarrassing him and his friend. Are the other parents complaining too?

The sir thing is strange as well. I do think that could be considered quite intimidating.

thanks for your insight

OP posts:
MrsPinkSky · 16/08/2025 20:23

Poor kid.

He got a very mild punishment and his mum's been flapping on the internet about it for 3 hours.

You're doing him no favours in life at all.

tubsters · 16/08/2025 20:25

Americano75 · 16/08/2025 20:18

Excluding him from a trip is one thing, but all his classmates being walked past him when he's distressed seems sadistic.

yes this was my main bone of contention

OP posts:
Didshejustsaythatoutloud · 16/08/2025 20:25

OhNoFloyd · 16/08/2025 17:56

You'll be fine. Panels are just made up of people and they'll want to get to the bottom of what happened.

In my experience of school complaints, neither side tend to come out feeling satisfied. I've done a bunch of investigations (school governor) and sat on a few panels. They're very stressful for the people involved and no one ever seems very happy at the end of them.

Without hearing both sides, its hard to guess, but most likely they'll uphold some of your complaint and reject some of it. Where they've upheld it, they'll make some recommendations to the school for improvements.

It's worth giving some thought to what you actually want to happen because no one can undo what's already taken place. I always ask complainants what they want the outcome to be and will inform them what is within our power and what isn't. Usually they want the head fired and that's never happened in any complaint I'm aware of. In the one complaint I was involved with that went to tribunal, the judge found in favour of the school on all but one point and the result of that one point was the school had to write a letter of apology to the child.

I've seen many kids taken out of schools following a complaint because the parents didn't feel fully validated and couldn't move past it. So try to be realistic about what the end result will be.

What you describe does feel very heavy handed for a child who isn't usually in trouble. I doubt they intended the punishment to be humiliating although that might have been the outcome for your son. In which case the panel will acknowledge that the school didn't intend to humiliate him but will recommend that in future, children not going on the reward trip wait in the classroom (for instance). If one member of staff is particularly at fault, they might recommend that the member of staff has more training or accepts a disciplinary letter on their record.

Do children usually call staff "sir"? If so, it would probably be acceptable to require that he addressed them correctly when discussing his behaviour with him. If its not usual for children to use "sir" then it would be completely bizarre to insist on this - and they might deny they did so in which case the panel will have to decide who is telling the truth which is hard. If two or more staff members deny it then the panel is unlikely to conclude they are both lying.

Sorry for the long post! Td;lr - the panel itself will be fine, but the difficult bit is what happens afterwards.

Well said 👏

tubsters · 16/08/2025 20:25

LimeBasilandManderin · 16/08/2025 20:22

Make your mind up OP one minute you’re saying your son was sat on the bench alone and then elsewhere on the thread you said he was sat there with his friend.

Edited

separate benches, apart

OP posts:
MumWifeOther · 16/08/2025 20:26

Unneccesary for any adult to feel they need to treat children this way. It’s disgusting. No real advice but just wanted to wish you luck ❤️

tubsters · 16/08/2025 20:26

MrsPinkSky · 16/08/2025 20:23

Poor kid.

He got a very mild punishment and his mum's been flapping on the internet about it for 3 hours.

You're doing him no favours in life at all.

@MrsPinkSky seeking advice from the experienced contingent of MN

OP posts:
Soontobe60 · 16/08/2025 20:26

tubsters · 16/08/2025 19:32

@MissJoGrant I think the child is known to normally say this and always usually says sir, if they are obviously clearly distressed and very very nervous have never been called into a headmasters office before, being interrupted repeatedly to use the word sir does not seem acceptable to me, obviously I've used differ

How do you know this is what happened?

Americano75 · 16/08/2025 20:26

CaptainMyCaptain · 16/08/2025 20:21

But perhaps, as many on here have suggested, the rest of the class were just going that way and he had to sit there in order to be supervised rather than being 'filed past' to humiliate him.

I really hope that is the case.

I remember similar being done to me by a teacher who hated me over 40 years ago (I hadn't actually done anything wrong!) and I can still feel that shame and humiliation. Fucking horrible bitch.

tubsters · 16/08/2025 20:27

@MumWifeOther thank you, for your empathy

OP posts:
Whinge · 16/08/2025 20:27

tubsters · 16/08/2025 20:26

@MrsPinkSky seeking advice from the experienced contingent of MN

Then ignoring almost everyone with experience of panels.