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Education

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Complaint against school

726 replies

tubsters · 16/08/2025 17:30

Posting with a name change to protect my child’s identity. Has anyone had experience with a Level 3 complaint panel hearing at a school?

My 12-year-old son, who has never really been in trouble before, was given what I feel were punitive and degrading punishments. For example, he was made to sit alone on a bench in the yard for about an hour, as all the other children walked past knowing he’d been excluded from a trip – a clear act of public humiliation.

He was also called into a meeting with the Head and three other teachers, where he was pressured to end every sentence with “sir.” He was clearly nervous, and this only heightened the power imbalance and distress he felt. he is usually very polite and would always use ‘sir ‘ in normal circumstances

I accept that children need discipline and have always supported teachers, but the way this was handled felt oppressive and unnecessary, especially for a child who posed no danger and was already anxious.

The Head has denied much of this, so I escalated it to the governors and it’s now going to a panel hearing. I feel quite daunted about going up against the school, but I strongly believe this needs to be addressed for my son’s sake and for other children in the future.

If anyone has been through a panel hearing and can share their experience or advice, I’d be really grateful.

OP posts:
MrsPinkSky · 16/08/2025 20:27

User79853257976 · 16/08/2025 20:21

I don’t have any advice on the panel as I’ve never been involved in one but I actually agree with what you’ve said (I am a secondary teacher and a parent).

I know at my school we wouldn’t allow the bench situation but as a state school with (probably) more behaviour issues than private, we have designated spaces in these situations. I see that you have said you don’t have a problem with him being banned from the trip; I think people on here think you are minimising whatever he did. In this case I would be asking for context and clarity, especially as it was the next day and not an immediate solution to a problem. If they can’t answer that then it was definitely more about embarrassing him and his friend. Are the other parents complaining too?

The sir thing is strange as well. I do think that could be considered quite intimidating.

The sir thing is strange as well. I do think that could be considered quite intimidating.

It's not strange at all, although it's normally told to the stroppier boys who sit there man spreading, slouched in the chair and answering everything with "Yeah" or "Nah".

We don't know that's what the kid was doing but we certainly don't know it wasn't either.

tubsters · 16/08/2025 20:28

@Soontobe60 because I absolutely know my child how we regret acting in the situation and from what he told me and from what he told his friend straight afterwards--- I don't know about you but I know my children

OP posts:
DeepPanCrispAndEven · 16/08/2025 20:28

tubsters · 16/08/2025 20:26

@MrsPinkSky seeking advice from the experienced contingent of MN

You've had advice. From people who have been teachers, governors, led panels etc.

You don't want to hear that advice, you think you're right.

So why are you here?

MrsPinkSky · 16/08/2025 20:29

tubsters · 16/08/2025 20:26

@MrsPinkSky seeking advice from the experienced contingent of MN

Lol Ok.

To use a cheesy MN phrase

'I see you' 😉

tubsters · 16/08/2025 20:29

@MrsPinkSky actually he was doing neither. He was standing up to attention hands out of pockets, tie straight, in a room with three teachers. He's small unassuming and shy.

OP posts:
BrentfordForever · 16/08/2025 20:31

CaptainMyCaptain · 16/08/2025 20:21

But perhaps, as many on here have suggested, the rest of the class were just going that way and he had to sit there in order to be supervised rather than being 'filed past' to humiliate him.

Maybe the intention wasn’t to humiliate, but if the outcome was different (and we all know how kids react in these situations especially in groups ) , staff should have made the right judgement call and move them elsewhere

Astleyxyz · 16/08/2025 20:31

tubsters · 16/08/2025 20:29

@MrsPinkSky actually he was doing neither. He was standing up to attention hands out of pockets, tie straight, in a room with three teachers. He's small unassuming and shy.

Who told you that ? Him ?

Soontobe60 · 16/08/2025 20:32

tubsters · 16/08/2025 20:28

@Soontobe60 because I absolutely know my child how we regret acting in the situation and from what he told me and from what he told his friend straight afterwards--- I don't know about you but I know my children

So you really don’t know, it’s just hearsay. I’ve seen far too many children tell their parent a different version of a behaviour issue in school to believe that every child tells their parent the absolute truth.
There will be your son’s version of what happened, there will be the teacher’s version of what happened and somewhere in the middle will be the absolute truth. You have no version though, because you were not there.

Bellyblueboy · 16/08/2025 20:33

I have been involved in similar panels as a school governor.

you have been given good advice from some here.

at the moment you aren’t coming across well, and that will really work against you if you bring that attitude into the room.

keep it factual dial back the emotive language. Be very clear you aren’t questioning whether your son should have been punished, accept he mis behaved and the school has your support to discipline him. I hat you are questioning is the nature of punishment which you feel is disproportionate and inappropriate.

Review school policies carefully and quote them. Use their language. Be clear what you want the outcome to be.

Don’t pretend your son is perfect and beyond reproach. And don’t get thru back up - like you have done with a few people here 😊

CoffeeThenWine · 16/08/2025 20:34

tubsters · 16/08/2025 20:26

@MrsPinkSky seeking advice from the experienced contingent of MN

And ignoring every single reply that doesn't validate your original issue. Or calling people twats. Can't imagine why your son got in trouble...
I'm on my 3rd teenager.....obvs not as experienced a parent as you with 4, but trust me, my darling, gorgeous, well behaved angels have all lied and fucked about at school. And yes, i know my kids. Well enough to know the face I get at home isn't always the face their teachers or friends get. It's being a realistic parent.

huffdragon · 16/08/2025 20:36

Soontobe60 · 16/08/2025 20:32

So you really don’t know, it’s just hearsay. I’ve seen far too many children tell their parent a different version of a behaviour issue in school to believe that every child tells their parent the absolute truth.
There will be your son’s version of what happened, there will be the teacher’s version of what happened and somewhere in the middle will be the absolute truth. You have no version though, because you were not there.

Edited

At the end of the day if a child feels humiliated then they have been. It doesn’t really matter what the ins and outs of the offence are, children still need to be treated with humanity and fairly even when they have misbehaved. If OP feels the way he was treated was unfair and caused her son to feel humilated then she has every right to question the school on it.

DiscoBob · 16/08/2025 20:37

I think the idea of sitting on a 'misbehaviour' bench/area where other children can see you is a traditional and reasonable punishment. It's meant to be a little bit embarrassing. Their friends will see them there and then won't want to be in that position themselves.

If they are punished without the others knowing/seeing it doesn't deter that behaviour across the whole group.

I don't know why the teacher wound insist on the kid saying the word 'sir' after every sentence. There'd be little point from an educational perspective.

If the teacher denied they did that, you really need to either believe them or switch schools. But I wouldn't recommend the latter. Based on what you say.

Longnightmoon · 16/08/2025 20:37

tubsters · 16/08/2025 18:03

Oh does it . Sitting on a bench in full view as his friends file past him upset has no justification

Well, logistically, if that is where the member of staff supervising him was, then that is where he would have to be.

thepariscrimefiles · 16/08/2025 20:39

tubsters · 16/08/2025 20:29

@MrsPinkSky actually he was doing neither. He was standing up to attention hands out of pockets, tie straight, in a room with three teachers. He's small unassuming and shy.

That does make me feel sad for him as it sounds very intimidating. I know you don't like people criticising your choice of private education, but is boarding school the right place for him?

mikado1 · 16/08/2025 20:40

I think intent is the issue here OP.

My ds had a teacher use humiliation, repeatedly on a single dreadful day, as a real 'I'll show you' (and then proceeded to email me the events of the day in a way which showed how she repeatedly escalated things with humiliation and unnecessarily punitive tactics). It still angers me two years on and I can't look at her. I did speak to the head as, having ranted to me on her very unprofessional email, while realy telling on herself, she then ignored three calm replies asking for a chat about it, and obviously decided she didn't want to talk about it anymore. Absolute wagon.

Anyway, I digress. In this situation, it seems from what you've said that something happened immediately before the trip which resulted in your ds and friend being excluded. In this case I can imagine the two teachers on duty saying 'Oh here we go. Right, you two can't bow go on this trip tonight. Sit there please while we sort out the group.' Or similar. Not ideal but if not a power thing to 'show them who's boss', I don't think it's quite so bad as for example loudly saying 'No, John and Martin can't come as they have no idea how to behave themselves, do we?'

Different again would be purposely sitting them there if the event was separate from the leaving for the trip. To me, it sounds like a practical but unfortunate situation and unless it's felt the teachers were out for punitive shaming, I'd let it go.

In my ds case he was taken out of PE and made to sit watching others for making an unkind comment at breaktime age 10. The PE activity was then changed from the planned one to his favourite! Following missing PE he was then made to stand at entrance to the schoolyard for all of lunchbreak where any passing teacher could see him and comment. That's the short story!

Your ds will be OK as will you. These things are upsetting and it's good that he cares and was instantly regretful. I believe perhaps that's why he was embarrassed more than anything and unfortunately, we all have to go through that as we make mistakes along the way.

Longnightmoon · 16/08/2025 20:40

tubsters · 16/08/2025 18:21

Good point, thank you.It was his last year anyway. It is more a real concern of the way the new head has conducted this punishment (as well as other wider concerns other parents have had which are beyond the scope of this post)

If he has left then I doubt the governors will investigate anything. Chapter closed.

dapsnotplimsolls · 16/08/2025 20:40

I think you've got more chance with the bench situation. The staff in the room will just back each other up. Is the Head denying he was told to sit on the bench or denying that it was deliberately intended to humiliate?

Didshejustsaythatoutloud · 16/08/2025 20:41

Corfumanchu · 16/08/2025 18:48

OP do yourself a favour and drop it. You are only embarrassing yourself, and you should be aware this stuff will be recorded on CPOMS and passed on to the next school. You will come across as someone who has problems with authority, and mark your son's card before he even starts.
I should bloody well hope that there is an imbalance of power between SLT and a 12 year old pupil! How on earth could a school run otherwise?
I don't know about the sittingbon a bench stuff but I guess it was a supervision issue. Did you really expect the school to magic up an extra adult to supervise your DS while they loaded the others up on the coach or whatever was happening at the time. If he us naughty and is punished and cries, the school are not expected to pander to his embarrassment.
You strike me as someone who feels they lack agency in their own life and is trying to redress that by attempting to (inappropriately) exert parental authority.

I could not disagree more!!

Rosscameasdoody · 16/08/2025 20:42

tubsters · 16/08/2025 18:04

Not massively interested in your view- sorry. I am asking about the panel hearing. I know my own take on the other things

Why are you being so rude and so obtuse ? What did he actually do to warrant the punishment. I really don’t see what advice people can give if we don’t know what happened.

Astleyxyz · 16/08/2025 20:42

Very telling that op won’t say what he did - and yes it is relevant

Riceball · 16/08/2025 20:43

Kibble19 · 16/08/2025 20:14

Hmm, so she won’t say what the boy did?

We can probably assume that the order to say “sir” after every sentence was probably in relation to him showing some kind of disrespect or dissent to the teacher that day. Answering back, speaking over them etc. Who knows.

As for the trip, there’s no chance that a little misdemeanour instantly ended in that punishment. I imagine he was sat to watch the other kids go past him to ram the feeling home of bad behaviour leading to exclusion from fun things.
You’d need to imagine he’d either done something bad or done something small but was given warnings of where the punishment was headed. Then, to nobody’s surprise, he’s the poor soul outside crying because a teacher actually followed through.

I think your polite, shy boy isn’t quite the person you think he is, OP. And from half of your replies on here, him being a lovely, well mannered kid is hard to believe anyway. 😂

This

NeverDropYourMooncup · 16/08/2025 20:43

tubsters · 16/08/2025 19:07

Yes the library would have been the most obvious

Librarians aren't babysitters for poorly behaved teenagers upset at the consequences of their actions.

godlikeAI · 16/08/2025 20:44

I am a governor and panel hearings are about deciding whether the school’s response was fair, proportionate and in line with their policies, and whether governors believe the school acted appropriately.

I would recommend reading up on the latter in terms of whatever your son did - for state schools, these are published on the school’s website

the meeting will take the format of hearing from you and from the school, then governors will deliberate and discuss, having asked your to leave, and then you’ll get a response afterwards, by letter/email.

in my experience, it is quite hard for parents to get what they want from these meetings, as the school is usually trying to save face, I imagine even more so in a private setting. The better prepared you are going in, the more likely it is that you will get the result you want to see. Keep calm and gather all the information you can ahead of time

JudgeJ · 16/08/2025 20:45

DeepPanCrispAndEven · 16/08/2025 20:02

Lord you sound like an absolute nightmare

Reckon I know how this panel hearing will go...!

They'll probably advise Home Schooling!

DeepPanCrispAndEven · 16/08/2025 20:46

Sorry have I just understood that your son has left the school?

What are you hoping to achieve? A public flogging? A building named after him? Knighthood? Fast track to sainthood?