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Original poster

So I was charged £15 for P&P for items that cost £2.14 to send

91 replies

morningpaper · 11/04/2009 11:31

I bought several items off a seller thinking she would reduce her postage charge (she agreed to this in an email beforehand but we did not agree the exact amount).

She then charged me £15 for postage which was cheaper than the individual posting would have costed, but was still excessive! I emailled her several times but she would not budge.

Should I:

  • complain to Ebay
  • leave negative feedback
  • leave neutral feedback
  • ignore it
OP posts:
emmabemmasmom · 11/04/2009 11:40

I would leave neutral feedback if you were happy with the items and just say excessive postage costs...you can leave no starts on the fair postage side of things as well.

If a certian amount was not agreed upon then you really can't complain...unless you saw it in Paypal and didn't pay until you spoke to her as she still could have changed the invoice, but since you paid it then nothing you can really do unfortunatly

Babieseverywhere · 11/04/2009 11:42

Depends how much higher it is. I understand you are allowed to charge for actual postage, packing and a small amount for effort in P&P costs. But this still has to be reasonable.

I.E. I am selling my first Ebay item and the actual cost of postage will be £5.25 so I rounded it up to £6 to cover packing as well.

If it is much higher than the actual postage cost, I would complain to Ebay direct. Otherwise I would just leave negative/neutral feedback.

Original poster
morningpaper · 11/04/2009 11:45

Well, £15.00 seems excessive for a brown paper parcel send bog-standard postage, it didn't need any sort of packing (it was FEATHERS ffs!). I had assumed that as I was buying EXTRA FEATHERS she would just bung it all in for a reasonable price.

I argued and then paid because I didn't see what else I could do, as she wouldn't shift her position.

I've never left bad feedback before but it seems SOOO grabby

OP posts:
southeastastra · 11/04/2009 11:48

you could leave a neut and put no communication, excessive postage.

ramonaquimby · 11/04/2009 11:50

this is why I never ebay - you always have to suck up and brown nose with the feedback to ensure that others will buy from you in the future.

ramonaquimby · 11/04/2009 11:50

and I would def leave negative feedback - state what you paid and actual postage - why not? might stop grabby ebayers like this one

Original poster
morningpaper · 11/04/2009 11:52

She did communicate - she kept emailing and saying that she wouldn't charge less

OP posts:
brimfull · 11/04/2009 11:53

yes leave shitty feedback -she is taking the piss
that's what feedback is for

I would want to know before I bought from her.

greedy grabby miserable caa

mrsmaidamess · 11/04/2009 11:53

Most sellers will do you a separate invoice for multiple sales. Were you actually buying feathers?

Original poster
morningpaper · 11/04/2009 11:59

Yes it was feathers

DO NOT ASK what craft project this may be, it is bad enough admitting any sort of craft dabbling

OP posts:
mrsmaidamess · 11/04/2009 12:00

Your're making one of these, aren't you!

mrsmaidamess · 11/04/2009 12:01

I'm tempted to ask you what weighs more, a tonne of bricks or a tonne of feathers, but you're probably not in the mood, are you?

Curiousmama · 11/04/2009 12:02

that's awful agree greedy money grabber. I'd leave negative feedback, she isn't allowed to do the same to you I don't think?

Original poster
morningpaper · 11/04/2009 12:08

Right well I have left Neutral feedback and explained. I feel AWFUL about it but I do think she was jolly unreasonable and it is not really cricket to pump up your P&P to that extent.

OP posts:
Original poster
morningpaper · 11/04/2009 12:08

I am not makign a chicken costume

OP posts:
mrsmaidamess · 11/04/2009 12:14

Am I getting warmer?

Original poster
morningpaper · 11/04/2009 12:16

lol @ that man

OP posts:
mrsmaidamess · 11/04/2009 12:17

But I'm sure his feathers didn't cost £15 to send

mrsmaidamess · 11/04/2009 12:18

Is this what your feathers are for?

Dumbledoresgirl · 11/04/2009 12:18

I can't believe you agreed to pay £15 tbh. What were the individual postage costs for the separate items? You surely bought a lot of items from her! Unless it is a very heavy item, I don't think I would bid for anything with a higher p&p of about £3. Anything else is blatant price-hiking.

mrsmaidamess · 11/04/2009 12:21

I'm not going to give up until I guess it

I've got fish fingers burning downstairs

Babieseverywhere · 11/04/2009 12:27

Don't feel awful, £15 for P&P on feathers is taking the micky and she deserves the feedback.

Babieseverywhere · 11/04/2009 12:29

I should add my postage of £5.25 is so high as it is special delivery with insurance of up to £200 included. But then again I am not posting feathers

mygirllollipop · 11/04/2009 13:11

I think ebay do get involved when there is this much difference. I wonder if paypal can do anything.

skramble · 11/04/2009 13:17

I don't know if it is fair to give negitive feedback.

You knew what the individual postage costs were.

She did charge less for the combined postage.

You should have agreed an amount before purchasing.