"The item you bought went at a price lower than expected - please pay more for it..."! Ever heard anything like it???!!!

[ShinyHappyPeopleHoldingHands]

I just won an item on Ebay and the seller has sent me this email..

"hi i'm just wondering if your willing to pay £15 for this item because the price was abit lower than expected.could you please let us no ASP thanks. As you could see this is a very popular item nd we had alot of questions asked on it.thanks"

WHAT would you reply to this???!! I am amused and incredulous at her very cheek!!

silly cow! Hope you get some response from ebay.

I just found out when I set my dad up to sell on ebay recently, that if you are a new seller, you HAVE to have paypal for the payment option. nothing else. Must be so the buyers feel 'protected'.

As he was selling some large furniture we put IN the listing 'as we are new to selling on ebay we have to give paypal as the payment option. However the winning bidder can pay cash on collection if you prefer'.

This seller obviously does not realise that the paypal came up automatically as a new seller, and that people will pay by paypal.

I would leave neg feedback, and perhpas the £4 for the item is a reasonable loss considering the 3 you have been offered as a result of this thread and the JOY you have given us sniggering over this silly seller

Flibberty - I listed some stuff last night (have a feedback score of 85 - 100%) and it told me I HAD to use paypal as an option - was very clear about it.

I always have to list it as an option as well and we are over 500 at 100%.

But for new sellers it is the ONLY OPTION. You can't put any other options at all - not cheque, postal order, anything, only paypal.

So I am giving this person the benefit of the doubt as to whether she actually realised what having paypal on a listing means.

Flibberty - if people are collecting the items then it is important that they DONT use pay pal to pay with, as you will not have a tracking number to prove that they received it, so if they collect the item and put in a dispute paypal will refund them, as you will not be able to prove reciept to paypals satisfaction. (I think)

I know, thats why I put what I did in the item description when my dad was selling.

If ebay have it set up so that new sellers can ONLY use paypal as the ONLY payment option then sellers do not have a choice.

So you can say 'oh its important that you don't use paypal if they are collecting', you are trying to protect the seller.

Ebay is only interested in protecting the buyers these days, so they only let new sellers put paypal as the option. Not cash on collection, cheque, postal order. nothing. Only PAYPAL if you are a new seller, until you have built up enough positive feedback for buyers to 'trust' you enough that they can pay by other means and 'lose their paypal buyer protection'.

Dont' tell me, tell paypal and ebay!

that's crappy! (the paypal thing) because apart from anything else, you either have to pay to get your money, or wait til you have £50 i nthere!

Yup.
Win win win for paypal again then

I just use my takings from ebay to pay for purchases off ebay/internet.

Paypal get fees when people pay.
If you build up to £50 paypal make interest on that money while its in there.
If you transfer less than £50 they make interest while its in there AND charge you to take it out.
If you pay a foreign seller paypal charge a bad exchange rate to the buyer and take the paying fees from the seller.

Paypal must be the only financial place that does not pay interest on money that you are in credit.

Sorry, rant.

OP have you had a reply yet?

ebay own paypla dont they thats why

No no reply. No further communication from her and nothing back from Ebay.

It's £10.50 I've paid actually - the £4.00 was postage.

Just thought I'd give you an update on this..

Ebay responded saying they'd "taken action" but that they couldn't tell me what as this would breach confidentiality rights.

I then heard nothing for a few days.. but yesterday the Ebayer contacted me to say..

"hi i will send the cat if you want it but i have been in hostpital and had my baby as he came 2 weeks early so i havn't had chance to come on the computer. and my mum does not no how to work it so if we will send i if you want it."

So I said..

"Well seeing as we have PAID for it, yes we would like you to send it. The money has one from my bank account and is currently waiting in PayPal for you to collect it. It is at the moment unclaimed.

Congratulations on your baby.

Once the cat is received, I will notify Ebay accordingly.

Regards..."

She replied..

"hi just want to let you no i have accepted the £10.50 that you have sent through pay pal. are you still gona send the other £1.50 though sorry to be a pain.my mum will be sending the cat tomorrow."

SIGH!

So I replied.. (not unreasonably I thought..!)...

"The £10.50 is the total amount - £6.50 & £4.00 p&p. Which I paid you as soon as the auction ended and which you have now accepted. So no I won't be sending another £1.50. I never agreed to pay you £12.00 which you asked for after the auction ended. As I have explained already, you are not actually allowed to do that. You have to sell the item at the price the auction ended at - that's how Ebay works; that's the whole point of it."

So finally (so far) she has replied..

"do u no wat u caused so much 4kin shit so claim ya 4kin money back i aint goin out ma 4kin way 2 send da 4kin toy ta u so 4k u ya stupid cow."

Mmmm nice

So as she's accepted the money from Paypal and is not telling me in her own choice way that she is NOT going to send me the cat, I will now open a PayPal dispute if Paypal will let me..

Have re reported whole thing to Ebay.

Also, in time she was allegedly "having a baby 2 weeks early" she was still trading. She apparently sold an item which sits alongside my my negative feedback with positive feedback saying "nice genuine lady.."

Is now telling me in her own choice way.. not not!

That's awful Shiny. Have you contacted Ebay again? That text speak was hard to decipher at first.

What a loony.

Yes I emailed the whole convo to Ebay this morning.

Have opened a Paypal dispute but an automated email has just informed me.. "By opening a dispute you are communicating with the seller, not PayPal,
about this problem transaction. We will email you when your seller posts a
response in the Resolution Centre.
"

So now doubt I will get more abuse.

I have never had to open a PayPal dispute before in all my 500-odd transactions with Ebay.

What a load of hassle.

And DS sitll asking for his cat! Can't really explain to him about mad, thick abusive Ebay ladies...

I hope Ebay take the appropriate action against her. I complained about postal charges once (£4.00 postage when the actually cost was only £0.32) and was rewarded with a torrent of abuse via email by the seller for practically a whole day.

Rather offputting isn't it? But most Ebayers are fine. And ironically at the same time as the nasty email from the Ebay woman (who I have PAID!) I got a lovely email from a lovely couple GIVING me some curtain poles via Freecycle! That's people for you!

crikey, I only just stumbled across this, but what a LOON!

I hope you get your money Shiny (or your cat!) but at least you have given a lot of joy and laughter to a lot of people having very boring days at work

(am now trying to work out a legitimate way to work "do u no wat u caused so much 4kin shit so claim ya 4kin money back" into my work correspondence...)

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Escalate the dispute to a claim if you haven't already done so.

I can esculate the dispute to a claim any time after the 21st.. so that'll be tomorrow.

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Well the email says this..

"You can escalate this dispute to a PayPal claim anytime after 21/07/2008.
By escalating this dispute, you'd be asking PayPal to review the case and
decide the outcome.On 10 Aug 2008, this dispute will automatically close
unless you escalate it to a PayPal claim. By escalating to a claim, you are
asking PayPal to review the case and decide the outcome."

And there's no option there to do it at the moment