My trust has allowed visiting for months now, one person (same visitor) one hour per day pre booked. This allows us to keep our bays from getting to crowded. We also allow flexible visiting for EOL/dementia/carers etc. However we get so many people breaking this it's exhausting, taking masks off, wandering about, more than one visitor.
We still have a high number of covid patients (none in ITU) and get frequent pop ups which puts us back to square one. We had one visitor come in who was waiting for PCR results which were subsequently positive. I can't tell you the extra work that cost us.
We are aware that we now have more phone calls and we don't mind, we do our best to answer these.