Click and collect food shop will we get everything we ordered?

[Jessuk86]

First world problems I know! Just wondered if anyone has collected a click and collect food shop yet this week and got everything they ordered? With all the madness in the shops my OH has suddenly had a ‘first world’ panic we might not get everything due to people supposedly stripping the shelves. Anyone else done a click and collect for this week and received all their shopping as planned? Tia

Waitrose order, subs were
Waitrose free range chicken got duchy organic chicken
2 St agor cheeses got 2 similar cheeses
Baby potatoes got miniature potatoes
Roast potatoes got a bigger pack

No williams pears didn't ask for substitutes

So all ok

Asda no substitutes at all. Not sure if I'm just lucky.

I just popped into Waitrose - no queue and I got all the things they didn’t manage to include in my delivery.

4 subs last night from Tesco - all perfectly reasonable alternatives.

Everything except part baked rolls - substituted with ones from the bakery.

Tesco, not Tier 4.

Well my Tesco delivery just arrived. Bearing in mind I only filled the trolley last night, I was amazed that everything was there (including lots of fresh/salad) except one thing: condensed milk for the millionaire shortbread my son wants to make, and I think I can get that in my local coop. Very pleased!

(And we're Tier 4)

I think the only thing festive I’m not getting today is the jam and cheese croquettes. Exactly the one I liked the most

Just in case it helps any of you, my little Coop/convenience store had an entire fridge devoted to party food and pigs in blankets etc. I think the manager/staff have a big say on what to stock AND know their locals.
Our local one is well stocked too. And they are great with their regulars - if my brother needs something arriving late after work they put it aside for him. I wish there were bigger Co-op shops near us. Our local one is also a petrol station and I often hold people up wanting a packet of crisps and a tank of petrol when I'm buying a few days' meals. 😳

We have an ASDA Click & Collect booked for 23rd. When I went to amend the order today all the Christmas items I wanted are "unavailable" so no sprouts or red cabbage for our Christmas dinner this year (DP doesn't want me going into a supermarket due to his vulnerable mother coming to dinner on Christmas Day). I am very disappointed with Asda but hopefully next year I can go back to doing the shop myself.

@username6895

Asda no substitutes at all. Not sure if I'm just lucky.

Same, first time since March that this particular supermarket has delivered my order without a single substitution or missing item As pp said, not much festive food in it, but still... this is unheard of in a normal week.

Sorry not Asda, but Morrisons.

Waitrose order in West Country, 4 substitutions but nothing major and nothing missing.

We had a large (there are lots of us) order from Ocado today. It turned up 3 hours early, but had almost everything. Only 1 missing item (peppermint essence for my daughter to make candy canes) and 1 sub - bake at home Yorkshire's instead of already baked ones. I was very impressed as we are tier 4 and trying to avoid shops.

Just had my Tesco delivery. All there, all my veg and turkey. Only subbed a box of beer.

I had a delivery this weekend and only few things substituted, but they only substitute items if you have said yes to that option. It works the same for click and collect.

Asda order coming later, pretty good really - 8 subs.
Only slightly ? one is spring onions instead of celery.

I'm not getting anything for the Christmas dinner though - turkey is getting picked up from local butcher tomorrow and I bought potatoes / parsnips etc. from veg shop today.

I had a big (£200ish) Sainsbury's delivery today and only a couple of subs. Fresh strawberries instead of raspberries and Ocean Spray Cranberry sauce instead of own brand. Everything else was there and it included a lot of festive food and alcohol.

Asda no subs at all on big shop (£200ish) had mixture of fruit&veg, frozen goods, bakery stuff, baby food and milk and general groceries so was well pleased.

Pitched up over £300 worth of shopping and had three substitutes and one broken bag of fries!

My Morrison's click and collect was a disaster! £20 of food missing which I was charged for, and many many substitutions. Customer services were really lovely about it though and I absolutely understand the staff must be stressed and working flat out.

My Tesco delivery is due tomorrow , I always tick no substitutions, I’m not holding my breath about what turns up but we have an M and S order on Christmas Eve and aside from the turkey ( in the M&S order ) have all we need for actual Christmas dinner already .

I had 1 thing missing from my order completely, wasn't any thing important. 1 sub which I refused and 1 item with a short date also refused. Had a quick trip to the local store and got the missing items.

There were other subs but they were sensible so I'm glad I pressed the subs button.

Yesterday's Tesco order had one sub and that was identical other than the brand. I can't speak for other supermarkets, but Tesco seem to be coping just fine.

Do allow subs even if you don't normally just in case.