kiri In my line of work, we work with Serco and have done for many many years, all companies of this size will make mistakes, but on the whole they are extremely good, and always have been. I imagine that was the reason they were offered the contract, although you can always read into every last possibility if you want.
My point is that Labour would NOT have managed any of this any better, it is a global pandemic, every government is struggling in every country to deal with it. To keep making political capital over such a deadly disease I find it extremely distasteful.
This is not a political issue, but a national crisis.
I find it boring that every possible opportunity people berate the government, knowing full well that Corbyn and his cronies would have been an unmitigated disaster in this scenario, he could barely string a sentence together at the end of his stint as Labour leader much less deal with a pandemic.
I am not a conservative by the way, I am politically neutral and lean towards the green party, but I don't think it is at all helpful always drawing politics into this.
No one has the magic formula or silver bullet!