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Invited for Covid19 test - cannot get booked in

52 replies

unicornsrulealright · 02/05/2020 14:20

I fill in the Kings College Covid19 app daily. At the moment I have got bacterial sinusitis- so I have filled out the app with this detail.

I've now received an email inviting me to take a test in the name of research - but I cannot get booked on anywhere within the next week.

Has anyone else had this problem? I don't understand why they are inviting people for testing when there simply isn't the capacity?

OP posts:
Florencemattell · 02/05/2020 18:21

Thank you Lindy , I have the text now but not the email. I cant remember the test centre address. Does that come with the email? It not N easy booking process. I'm glad I'm not ill. Like others I'm doing it as part of a research project.

Lindy2 · 02/05/2020 19:55

I'm afraid I can't actually remember what was on the email. I've deleted it now as it was a week ago that I went for the test. We already knew where the centre was so didn't actually need to search for the address.

Perhaps there's a list of all the centre addresses if you Google it.

Chewbecca · 02/05/2020 20:56

I got the email too but home testing sold and and nearest testing centre is 30 miles away so I did not book in.

I bet I am counted as a test though!

Incrediblytired · 02/05/2020 20:57

I booked on gov.uk last Wednesday night and got a test first thing Thursday!

Florencemattell · 03/05/2020 10:18

Just had the test. But unfortunately the kit was faulty. After using the swab to swab your throat and nose, you are instructed to break the swab plastic handle into two. It has a perforation for this purpose. You can then insert the swab into the test tube with the liquid. However after breaking my swab handle it would not fit into the tube. I tried for 5 minutes. No success, so hazard light on. Staff approached but they disnt accept it was faulty. I was instructed to bend the plastic handle to fit into the test tube. Which I did , and then managed to tighten the lid. But you could see the whole tube was under pressure and I expect the lid will come off in transport to the lab or the test tube will actually break.
So I wont be surprised if my test is void.
Hope not.

unicornsrulealright · 03/05/2020 10:57

@Florencemattell I've had mine this morning and found exactly the same. My husband had to use quite a lot of force to get the lid on. No idea whether it will survive transportation. Really hope so.

OP posts:
Layladylay234 · 03/05/2020 16:28

Hi,I managed to sort a test out for tomorrow,but I haven't had the email or text come through either! I think I may have booked twice now by accident. How long does it take them to come through?

unicornsrulealright · 03/05/2020 18:03

@Layladylay234
Mine came through immediately. I got duplicate emails. Not in your junk is it? X

OP posts:
Layladylay234 · 03/05/2020 21:35

No, it's not. Was it from gov.uk? I haven't had a text either. I presume you have to show the barcode? I don't want to miss it but I don't want to just turn up either!

Mawbags · 03/05/2020 21:51

Liverpool here, in straight away, I tried at midnight

Mawbags · 03/05/2020 21:52

You’ll need the QR thing as they scan you when you go into the car park

Florencemattell · 03/05/2020 21:52

@layladylay234
Did you get a confirmation email and text?
I did the same as you thought I had completed the booking but no email etc
I then repeated and picked same time and immediately got a text and email. I think the booking site freezes.
There is no point going without a bar code as you wont get tested.

Florencemattell · 03/05/2020 21:54

I would try again with same time.

Layladylay234 · 04/05/2020 18:12

I had a text last night saying there had been a problem with sending texts and to still go for alloted time. Did mine this morning. Anyone on here had results yet? I'm not sure I swabbed correctly!

SpnBaby1967 · 04/05/2020 18:27

Kings College emailed me this morning around 9am and I was able to book an appt immediately. All slots were free and I booked mine for 4PM no problems.

Chewbecca · 05/05/2020 10:29

I tried again yesterday and today.

The testing centres are even further away now than they first time I tried. (My local paper suggested there was one in a nearby town, maybe they ave run out).

The home testing kit ends with ‘sorry there was an error’.

Layladylay234 · 06/05/2020 08:19

So I've had my test come back this morning as unclear! Anyone else had this?!

Everytimeref · 06/05/2020 08:26

@layladylay.
Yes mine came back as Not Clear. Don't know if it means the test wasn't done correctly or whether there was something there but not enough to register as positive.

We are continuing to isolate despite the fact I have no symptoms and my DD and DH are possible staying at home for no reason. Frustrating

Layladylay234 · 06/05/2020 08:31

My email said to book again but if my symptoms weren't there, that I could go about my normal business! Confusing much.

Everytimeref · 06/05/2020 13:35

@Layladylay234. Mine said I could get another test but to isolate for 7 days and any family members for 14 days.
Decided against second test because it was unlikely to show positive as my symptoms have gone.

legoqueen · 08/05/2020 10:11

I've had the same e mail from King's College after reporting 'not quite right' (terrible headache on waking, sore throat, raised temp) for 3 days & have requested a test at home kit as we don't drive. Will be good to know either way...

Realitea · 08/05/2020 10:49

Sorry if this has already been said but in yesterday’s daily update they mentioned there had been a technical glitch with testing recently.
That might explain why so many ‘not clear’ results came back or why others haven’t had any results back as quickly as usual

Babysharkdoodoodood · 13/05/2020 10:58

Does anyone have a helpline number as our test results haven't come through and it's been 11 days now. Have googled but nothing.

Realitea · 13/05/2020 17:42

Have you got your receipt card? You stick your 3rd barcode to the receipt.

Babysharkdoodoodood · 13/05/2020 18:26

Did all that. They talked us through sending the barcode back

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