My last Sainsbury's delivery arrived on 13 march, most items missing. There has not been a free slot since. (SE London)
My mum's last delivery was due to arrive on 16 March but was cancelled without notice or explanation. She has not found a free slot since. (Essex)
Me not being able to get a delivery is a hassle but it's manageable. I can trawl round multiple shops to find what I need if I have to.
My Mum being able to get a delivery is the difference between her having what she needs or going without. She cannot physically manage going round a supermarket. She's very elderly and has multiple health issues that put her at very high risk from this virus. She's among the group who will be getting the NHS letter.
She doesn't like to complain or worry us. She told us she was fine for this week past but next week will be interesting but she can manage. Knowing my mum, 'can manage' means very meagre amounts of food. She grew up during WW2 and rationing is normal to her.
Sainsburys have at last started prioritising slots for elderly and disabled customers. She's been told she'll be able to book a slot from tomorrow but she doesn't know when it will arrive. I am hoping she doesn't have to join the queue behind everyone who has booked every single delivery slot for the next three weeks.
When I called her earlier she was worried about whether it would be ok to add a bag of maltesers to her order because they're not essential and maybe she should just be ordering the basics.
In normal times, booking multiple delivery slots is just good organisation. These are not normal times.
I would like to see supermarkets limiting delivery slots so that you can only have one and you can't book the next until your first is delivered. All the extra slots that people have booked beyond their next delivery should be cancelled.
I have the world's tiniest violin for people who might lose a few quid on their delivery pass.