I think with online home store you have to lower expectations as they are incredibly cheap compared to other places. They are comparable to the sienna ones or the primark ones but half the price. They aren't going to be oodie quality as they are a fraction of the cost, and also never claimed to be! I did order from them and what I recieved I'm very happy with considering the price I paid.
Also last year there was plenty of disappointment with the 5poundstuff ones as it is a risk whether the hoodie will be genuine oodie or even be in decent condition. Some people were receiving primark ones, other cheaper brands and some people had dirty/damaged ones.