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Paid childcare

Discuss everything related to paid childcare here, including childminders, nannies, nurseries and au pairs.

I need HONEST opinions about my nanny please...

86 replies

Holly29 · 11/03/2010 12:09

I'd be really grateful for your input on this. I just want to do the right thing.

Background: I work F/T. I've had a nanny since DD was 9 months old. She is now 2.10. Initially we loved our nanny, and we have been exceptionally good to her in lots of ways, which I don't need to set out really.

However, I am now pregnant with DC2 and am due in about 4 months. I am lucky enough to have a DH who can afford for me to take 6 months off and still keep her on during that time. So that's what we have decided to do.

BUT the other day I realised that I am dreading maternity leave and being with her so much more. I sat down and made a list of the things she does which I worry about and I need your advice on whether these are silly and how I can/should address them. I want to be fair to her and to us and to do the right thing! so here's my list:

(1) She clearly is not capable of leaving any moods/tiredness behind her when she gets to work.

This was very evident when she had a bereavment in her family - which we totally understood of course. We gave her all the time off she needed of course but when she came back (after 6 weeks, her choice, we did not force her) she was still crying in front of our DD a lot, spending a lot of time on the phone to her friends and so on. She also has quite a lot of 'life crises' (what am I doing with my life?) and gets very depressed and she seems incapable of leaving it behind her when she gets to work and I spend lots of time at work wondering how her mood today is affecting DD. On a really quite large number of occasions I have come home to find her in a really bad mood because of something and she will often say that DD has been a nightmare and that she has found it hard to cope. She does not seem to find it hard to cope when she is feeling good. She clearly isn?t positive or fun to be with or particularly tolerant with DD when she is like this. She is great fun when she is feeling upbeat.

I am sure that I am not always positive/fun with DD when I am tired/stressed but I am not her nanny! Ideally I would like a nanny who of course may have bad times, but who is positive and fun most of the time (or at least fakes it well). I do at my own work!

(2) I have residual concerns about the way she disciplines DD. When I came home a few nights ago she was saying that she had behaved like a baby and had to be put in her cot for 20 minutes. When I was talking to her about it DD was clearly listening and distressed about it still and saying "I went into my cot like a baby". This happens quite regularly.

(3) I think we've been so nice to her that she is starting to take us for granted and as I said this morning, I am unsure that she will actually be a help when I am on maternity leave and with the new baby. She said to me a couple of weeks ago that I might want her to work reduced hours when the baby is born as I will be ?around all the time? ? I said no, but this is the sort of attitude which has me concerned.

(5) I still have concerns about whether she has actually formed a good bond with DD. I have spoken with a number of women who have nannies, all of whom say that their children love their nannies. DD only leaves us with great reulctance each morning. If I told DD that she?d never see our nanny again I?m sure she?d be fine with that;

(6) She?s not that good at actually engaging with DD. I come home every night almost to find her watching TV with her. She does switch it off but I have never seen her paint a picture with her, engage in any creative activities, or even read to her to be honest. There are never any books out despite the fact that DD has millions. I think they sometimes play games but it is rare. The reports we get in our special daily logbook never say ?we played X game or made something or dressed up ?. They go out to groups and places but there is no other interaction which I think is increasingly important, especially as DD obviously loves art/making things.

Yes, DD is our PFB. Am I being silly? How can I deal with it? I've never had another nanny and I hate confrontation!

OP posts:
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atworknotworking · 11/03/2010 12:26

She sounds a bit pants TBH, not what I would expect from a good childcarer. I'm not a nanny but the ones I've come accross do loads of activities (not just groups) they play, go on trips to nature type things, dress up do loads of crafts and arty stuff too.

I work as a CM and by 7am today I was covered in glitter and glue as we are doing mothers day stuff, last night I was soaked in bubbles as we had water and sand play, this afternoon were making chocolates for mindees mums so no doubt I will be a bit brown by pm. Too me this is what working with children is all about, I have rubbishy days when I'm fed up, have all of the usual probs like anyone else does but my mindees never ever know about it, I hide it with a smile, children I look after come to us happy and leave happy. Tears are not for working hours.

I don't think you are being PFB at all and it sounds like you were having reservations anyway if you dread the though of spending your time with her how's your DD going to feel?

I think you should either sit down and talk to her about your concerns and use the 6mths off that you have to help her a little with what you expect. Or find a Mary Poppins type nanny with a smiley face and lots of fun ideas.

greybird · 11/03/2010 12:28

No way are you being silly. Some of these are big issues and I think you have a big problem (for examlple I think 20 min time time out is ridiculous for a 2 year old). Don't you think you know that already in your heart? Don't you think you need to give credit to your own feelings?

I had a nanny once, I kept thinking "hmmm I'm not quite happy", making lists about why, thinking about pros and cons, arguing with DH etc and then sh** (or should it be "she"?) hit the fan. We should have got rid of her when I first realised I wasn't happy.

And, "but she is good with DD" and "but maybe DD is just being fussy" are really bad arguments in case you're bringing those out.... My DD had never been happy with one of our nannies at age 2.5, he was much happier as soon as we changed to another one. And I've been much happier. You deserve more!!

Jojo301 · 11/03/2010 12:36

I agree with above and think you are right for alarm bells to be ringing, even if you weren't going to be on m leave. I can also understand that you might dread going into that minefield of finding another good nanny, so it may be time for a performance review and putting in some boundaries, like how much time is appropriate to be on personal calls at work and where she can get some support with her grief (outside your home)so that she is fit for work.

franke · 11/03/2010 12:37

Sounds to me like your nanny is in the wrong job. She doesn't engage with your dd, disciplines her in an entirely inappropriate manner and has referred to her on occasion as a nightmare that she cannot cope with. You are not being precious or silly. Both you and your daughter deserve better. I really hope you manage to work something out.

FabIsDoingPrettyWell · 11/03/2010 12:39

I used to be a nanny and tbh I have to admit I was a much better nanny than I am a mother and I think it is time you gave this one notice.

And wrt the PFB, if you can't be precious about your child, who will be?

If you want to ask me anything, feel free. I have long term jobs and a couple of temping positions so have experience of both lengths of service. Could be she is jaded.

lilyjen · 11/03/2010 12:46

Get rid of her...jeeez! I can't believe you have put up with these crummy standards so long! I am an ex childminder and at the moment i'm doing my nvq 3 in childcare. I think to work with children forming a bond with the child is the number one requirement! If I was your nanny your DD would be relaxed and secure with me by now for sure and I would definately be organising lots of fun creative activities on a daily basis to keep her stimulated. I would not put her into her cot for unwanted behaviour, I would have discussed behaviour management with you and my methods would need to be totally agreed with by you.Above all my personal life should not be affecting my work, that's unproffessional whether you're a nanny or in any job but even more so when you are around vulnerable children. You need to find a real natural lover of the job when it comes to care, so many people put up with less than that because they feel like they are being unfair to expect sooo much but honestly you can never ask too much from a nanny who really cares about children and loves their job. A good nanny wants to know what you think and values the relationship between her/himself and you as well as the children and for the children's sake.

Holly29 · 11/03/2010 12:46

I can't thank you enough for taking the time to reply. atworknotworking I almost cried when I read your post. I would love for DD to go to someone like you. I've never had a picture drawn/card made/chocolate thing made once in 2 years. there is no glitter or glue in our house (I need to buy some, actually!).

Oh damn it, this means difficult discussions/decisions, doesn't it? I do feel in my heart that it is not right.

OP posts:
Holly29 · 11/03/2010 12:52

Fab that's really helpful. thank you. I think she might be jaded. I actually reckon that we have been so good to her that she is starting to just be too relaxed and honest rather than faking it a bit!

Everyone else, you are such stars and it is lovely to hear that there are lovely dedicated and fun people out there!

I can't think of anything to ask other than what on earth can i do? The idea of 'giving notice' is probably unfair dismissal or something and having to recruit another nanny is such a nightmare... but I think you're right. Bull by the horns. DH is not going to be happy...

OP posts:
aSilverLining · 11/03/2010 12:53

atworknotworking - you just made me miss childminding!

Working with children is not a job that should be done halfheartedly, and most people working in childcare have a genuine love for working with children, tbh it sounds like your nanny is not one of these people.

MisSalLaneous · 11/03/2010 12:54

I think you should trust your instincts. She doesn't sound like a great nanny at all.

As you can afford a nanny whilst on maternity leave, would it not be possible to start looking for a new nanny, agree with her in advance that you'd be at home for 6 months, but after that sole charge (some experienced nannies prefer it if the mother not at home, which I guess I can understand). That would give you sufficient time to get to know each other well, and she can take dd to activities whilst you have some one-on-one time with your new baby (or sleep?).

Out of interest: Is your nanny qualified? She sounds more like an au pair than nanny in some aspects. Not that there is anything wrong with an au pair, but I've had an unqualified nanny before, and whilst she was great with ds when he was a baby, she wasn't great when he started needing more activities (painting, baking, etc). He loved her and she loved him, but it got to the point where I knew it wasn't going to work long term. I suspect you are there now.

Holly29 · 11/03/2010 12:59

Missal you're right. She had one job before now only. Not qualified. She was great when DD was a baby, and now it's all gone a bit pear shaped. Out of interest, what did you do? How did you get rid of her? I am VERY worried about giving notice etc....

OP posts:
bran · 11/03/2010 12:59

I think if she's not doing enough with your DD now then it will be even worse when she has a baby to look after as well.

I think your choice (if you decide to get rid of her) is to either sack her and find a replacement before you have DC2 or to make her redundant when you start maternity leave and then find a new nanny towards the end of your maternity leave. The second way would be less confrontational but you would have to have a gap between nannies otherwise the job wouldn't have been genuinely redundant.

AuntieMaggie · 11/03/2010 13:02

TBH if you don't like/want to spend time with her why would you have your child doing just that?

franke · 11/03/2010 13:03

What does her contract say? I would check with a lawyer tbh. Also what would happen if you suddenly couldn't afford to keep her on whilst you're on mat leave?.... She might be looking for an out, this may be an opportunity for both of you.

JollyPirate · 11/03/2010 13:07

I know it's not what you might want to do Holly but to make it easier on yourself can you tell her that you and DH have rethought things and that you will be caring for the children alone for six months - put it down to financial reasons and then once she has gone start looking for a new Nanny to take over when you return to work.

You sound very unsure about her relationship with your DD. And fwiw I do not think you are being PFB either - this is your daughter and I woukd have had a hard time going to work leaving DS with anyone if I thought he wasn't happy and they had no bond. Am sure she has been very good in the past but maybe it's time for her to move on.

greybird · 11/03/2010 13:09

If you want to do it properly you need to go through the whole disciplinary procedure (setting goals, measuring performance, written warnings etc) and then you can dismiss her for poor performance if it doesn't improve. It is a very very trying process. I've only ever done it at work but it got very ugly and personal and I can't imagine it would be more pleasant at home. But, as you know, employment law is more favourable to employees than employers. My sympathies...

you should also consider redundancy but again that's not simple (you'll probably need to make a redundancy payment etc). There is lots of guidance on both of these on the web. Good luck.

MisSalLaneous · 11/03/2010 13:11

Holly, I actually made the decision to stop working altogether, but many other factors (e.g. I was working crazy hours, occasionally coming home after he's gone to bed, which broke my heart) played a part. Dh was great in that he was able to do flexible hours so that he was home early on those days, but we couldn't continue that as his work became more demanding. So in my case, I explained to her that I've decided to stop working, and I gave her a redundancy payout.

What I'd probably do if I were in your situation, is the following:

Could you have a formal meeting with her, describing what would normally be required from a nanny, and discussing any variances (read up on and go armed with a good nanny job description, as well as examples of normal behaviour)? Explain to her how these things are essential to your dd's development, and as nanny she is expected to help dd explore, have fun and learn in the process? It is obviously not your responsibility to train her how to do her job, but if you're concerned about unfair dismissal etc, this would give you the backup - you can prove that you have tried improving the situation. I would bring up any issues, e.g. her moods etc, and explain that it is unacceptable for that to have an impact on dd. I'd do things by the book. Assuming you've asked her to change things before, you could give her a verbal warning. Then if she doesn't improve (craft activities etc too), a written warning. I wouldn't just "fire" her, but if she doesn't do her job and doesn't improve after warning, you don't really have much choice and I don't think she'd be able to take it further. She might not want to anyway.

LisaD1 · 11/03/2010 13:12

You definitely need to get rid! She is in the wrong job!

Like Fab we are making mother's day cards, well we were, we have so far today been to toddler group, the park, made mother's day cards and had lunch and now there are 3 very tired, very proud of their achievements children fast asleep! I am having a cuppa and a bite to eat and then off to make dinner for later and tidy away the mess we all made!

Working with children is (IME) all about the mess, the fun, the laughter. Sure we all have bad days but the little ones should never really know about it (I do believe it's ok to tell the older ones your having a off day/a headache/whatever as it's about normal life experiences BUT the children shouldn't have to sit plonked in front of the tv while their childcare provider has a good cry!)

I would say it's time to look for another nanny if I were you.

Your DD should be having fun, and sharing a special bond with her childcare provider, even more so as she is about to have a new baby arrive.

Strix · 11/03/2010 13:13

I have only read the OP. I was thinking "your poor DD" by the time got to the end of paragraph number 1.

She is harmful to your DD's development.

I once came to my 4 year old in tears in bed (it was after bed time) when I went in she sat immediately and started sobbing and said "Nanny threw my teddy in th bin. The one I've had since I was a baby." Turns out nanny had pretended to throw teddy in the bin, but later took him back out. And then told DD she had taken hime back out. I imagine DD was so upset and hysterical she didn't hear a word of what nanny said when she told her he was back out.

I was not impressed. I thought it was bloody mean. And I did have a word with the nanny that teddy was very special to DD and really that was very traumatic to a 4 year old.

Anyway, your story reminded me of the teddy in the bin incident. Get rid of this nanny. Do it for your DD's sake.

BarbaMamma · 11/03/2010 13:15

Get rid - quick!

DarrellRivers · 11/03/2010 13:16

My nanny used to make me feel guilty as she did so much arts and crafts with my DCs.
She was always buying glitter and paint and glue
Always going on trips, days out etc
She doesn't work for us anymore but she loves seeing them and catching up, and spending the odd afternoon looking after them
Time for your nanny to go
Good luck with it all

HerHonesty · 11/03/2010 13:16

sounds awful. i would use your materntity leave as an opportunity to reevaluate what sort of care you want for your first and second child.

MisSalLaneous · 11/03/2010 13:18

I've unfortunately had to do dismissal on grounds of performance (gross misconduct) a couple of times at work throughout the last couple of years, and you need to be VERY careful and do every single thing by the book. Read up on UK Employment Law or consult a lawyer if you've never done it before.

In the meantime (you can kind of start the process even if you're not sure you want to go all the way), arrange a meeting, discuss issues, make notes (important!), give her a verbal warning. You need to prove you've tried taking steps to help the situation improve.

Easier option would be redundancy, but that would mean you are without some help for a couple of months. You can't replace immediately or even advertise. Better yet option would be for her to agree that it is not working out.

Laquitar · 11/03/2010 13:23

Number 2 from your list would worry me.

Has she always been like this? Sorry to ask this but why did you let this situation so long? I would be more uncomfortable leaving her whith dd when i'm at work rather than when i am on maternity leave. Am i missing something?

LadyBiscuit · 11/03/2010 13:24

There is another thread on here about a nanny who has taken loads of time off sick and her employer is pregnant again and is thinking of making the nanny redundant which has loads of good advice. If you can do that, think it would be the best way to go as the dismissal process is a nightmare

She sounds awful tbh - no way would I be happy with someone giving my DC time out for 20 mins or even crying in front of them. How unprofessional! Your DD needs stimulation and affection and it doesn't sound like she's getting much of either of those at the moment.