Hi all, I haven’t commented before but have been reading all the comments for the last week or so.
I applied for my 14yr old (15 next week) and my just turned 7yr old.
rang for the forms aug 1st and they were received 8th sept.
I got a phone call 2 days ago from them asking for some information on my 7yr old. The lady was lovely. I answered her questions. She said I should hear within 7-10 days. I asked her about my other daughters claim but she said she couldn’t tell me anything about that as she didn’t have it.
I decided to ring today at 4pm to see if there was any update on my 14yr olds as I hadn’t heard a thing. Took about half hour to get through. He said she hasn’t qualified unfortunately and that when I get the letter I can do the Mandatory reconsideration which I will be doing.
I then asked about my 7yr old and he said she has qualified for high rate care, no mobility. He said the money should be in my account early next week and is backdated to 3rd august. Then the following pay date will be the 10th jan.
I can’t quite believe it! I’m hoping he hasn’t read it wrong, I really hope the letter comes soon for confirmation! He didn’t say how long awarded for and I forgot to ask.
The lady on Wednesday who rang me said they have about 60,000 claims to get through and the wait time is about 12-15 weeks for new claims.
Good luck to everyone waiting to hear