First time I've posted here. We hired our first au pair just after Xmas last year to look after our 4yr old son and 3yr old daughter while I work from home. In the time she's been here my son's behaviour has deteriorated which we initially put down to being in lockdown and him feeling unsettled having someone new living with us but he hadn't been himself for a while. We've noticed she favours our daughter and gives her much more attention. She is very impatient with our son and treats them both like an inconvenience. Our son has become withdrawn with everyone to the point that family and our childminder have noticed.
I heard her telling him off recently in French (her native tongue) and frustrated and crying ge asked why to which responded because I don't want to swear at you in English. Also, this morning he had marks on his arm after she got him dressed. He said it was sore but didn't want to tell us what happened. When I got him ready for bed it had turned into bruises that look like fingerprints. He didn't want to tell me what had happened but eventually admitted it was the au pair. I think he was scared to tell me.
We sat down and asked her about it, she said it was an accident and that her ring left the marks and that she didn't grab him. I pointed out that even if that were the case she must have been really rough with him to leave bruises like that. She basically just agreed with everything I said with no explanation or apology. Just feel awful to have experienced this and never imagined this would happen. No flights back to France and I don't think I can really recommend her to another family. I really don't feel comfortable with her being around the kids so really hoping the agency have a solution. :( Sorry mainly just needed to vent and wondered if anyone else had had a bad experience.