Them: Hello Accrington Maternity
Us: Hello, can you tell me if you have a women there, possibly with the name Natalie, although that may not be her real name, she is 23 and err has a husband and a son...
Them: Who IS THIS?
Us: Oh, we are from a internet site called Mumsnet, she won't mind us calling, honest!
Them: Pi$$ off you nutter