Oh, I'm sorry @atiaofthejulii . I hate when that happens.
I had a weird/horrible one yesterday. As ex-forces, DH had reduced membership of a club and I had spousal membership.
Had a request via email to update details. Had to get help from the membership secretary to do so.
They now seem to have rolled spousal/associate membership in with joint membership requiring one person to be a full member.
I phoned for clarification, was thanked for phoning and the cheerful young woman at the other end informed me she'd change my renewal setting to say that I need to pay for a full membership... When I said I wasn't sure that I could afford it, she cheerfully told me she'd switch off the auto-renew.
I told her that I was under the impression that spousal rates continue when you're widowed...She's going to have to speak to someone.
I've drafted an email saying that if spousal rates are no longer available to widows then I calculate that I owe over £300, and do they want a cheque or can I pay over the phone. Yes, I'm being a bit passive aggressive, but I'm trying not to let it show. [I've done about 5 drafts and I'm being careful to thank the girl for taking the time to speak to me and I'm being very polite. I've told them that I informed them of DH's death. I haven't added '...and I stayed at the club for the regiment's memorial service two months after my membership renewed you dafties.' I have mentioned that another lady had her husband's life military membership transferred to her, but have acknowledged that exceptions are possibly being made for life memberships.]
The raison d'être of the military and spouse membership was so that enlisted men and their wives wouldn't be disadvantaged. All mention of that seems to have been expunged from the website and it now seems to be run as a club for wealthier folk with no need for a military affiliation. I might just let my membership end in the summer.
It's a pity - I don't go to the club often, but it's a place that I like and I have fond memories of regimental events there.
I'm probably being a bit prickly, but it was the way that the young lassie just blithely said that she'd change my membership to a 'Country' membership as though she were doing me a great favour, and in such a cheery voice. She had an Antipodean accent and is new, so she seems to know very little about the history of the place. (You pay more if you live in Town, presumably because you'll make more use of the facilities. That makes no sense now, since Town members are unlikely to need accommodation and members no longer get discounted drinks etc. Apparently, that's now illegal.)
I'd probably be as well quitting. It used to be that my membership was about 90. Apparently, spouse membership is now 170 (which I've been paying via DD) and it'll go up to 235 if I have to pay 'Country' membership.
I could pay it, but I'd feel weird having a non-military membership. I don't really fit in with the ladies who lunch.
Believe it or not, membership is even dearer if you live in the Home Counties. I'm not quite sure why that should be.
I'm finding it a wee bit difficult, because DH was so pleased that he could give me the benefit of membership, via virtue of his military service.