I admired dd's friend's coat. Her mother duly informed me it was a Boden coat which her mother had got from the charity shop in which she volunteers. "I gave mum a list of the brands to look out for - so she can pick them out when stuff comes in. I've got loads of good things."
I know this goes on, but I really don't think it's on. Even if the volunteer pays a nominal price, it means the shop is deprived of stock, and if the shop only stocks horrible old tat then people won't bother to go in. You can't imagine a boutique, say, allowing its staff to buy all the prime stuff first so there's nothing left to attract customers.