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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask my local mothercare if they could give me a nappy for my soiled dd ?

159 replies

Lilyloo · 28/03/2009 21:23

Basically i got caught out without enough nappies today.
Teething etc lot's of soiled nappys.
I ask at the till if they can provide a nappy and am told no!
I didn't have the £8.99 for a 24 pack but was a bit surprised tbh.

OP posts:
Lilyloo · 29/03/2009 11:23

LOL at having to explain my whole shopping trip
I didn't have my card on me or else i would have obv bought a pack.
I was buying a birthday card which was obviously less than the cost of nappys.

OP posts:
macdoodle · 29/03/2009 11:31

wow harsh thread

No I dont think YWBU at all - our local tesco (big superstore though) had a huge selection of various nappy sizes in the baby change - luckily I had plenty with me, unfortunately I had no wipes (and we too were on nasty teething poo no 4) - cleaning her with toilet paper and water was fun.........NOT !

nannynick · 29/03/2009 11:32

You went to Mothercare to buy a Birthday Card... I would never have thought about going to Mothercare to buy a Birthday card... I tend to use a Newsagents, WHSmith, ClintonCards, etc.

On AIBU I think people enjoy reading the full life history of the OP, like having every little bit of detail - after all it may be relevant.

I wonder if I am in the minority (or the majority) in that whenever I leave home, I have on me my Credit Card, Debit Card and typically around £50 in cash. Maybe I'm a bit weird

Gorionine · 29/03/2009 11:33

I think they should be giving emergency nappies! When DD1 was little I got stuck in an Asda They gave me one and I have only baught the Asda brand for her after that. I only started buying other brands when we moved away and there was not an Asda in sight! I think they could use it as "advertissement", A place that is called MotherCare should really care a bit more IMO!

YANBU!

JustKeepSwimming · 29/03/2009 11:34

Lily i don't think you have to explain the shopping trip or details.

Surely the Q here is:
Does Mothercare want to live up to its name 'Mother' - care?

As some posters have said, their local managers have given away the odd free nappy, and again, as others have said, what fab PR they could have had from this story if their response had been different.

If anyone from Mothernot very car(e)ing at all is reading, take note!

Gorionine · 29/03/2009 11:34

I never have £50 on me if I have not set off to buy something approaching this value!

Qally · 29/03/2009 11:38

IKEA have a sign saying they have nappies, just ask, so no, YANBU to think Mothercare might offer the same service.

edam · 29/03/2009 11:40

YANBU to ask in an emergency when you'd already been through the stash of nappies you'd taken out. They were NB entirely U to say no, but it would have been better customer service to say yes. You'd have told everyone on MN about it and we'd all have been impressed. Or maybe it would have encouraged thousands of mothers to hang out in mothercare in the hope of a free sample? (Mind you, if I want freebies, I can think of MUCH better options. )

electra · 29/03/2009 11:42

I've seen free nappies in baby changing rooms before but certainly wouldn't expect them or ask tbh. I mean, really there is only so much you can expect.

CharleeInSpring · 29/03/2009 11:45

Our local Mothercare doesn't have a nappies in the changing rooms anymore, they used to have 6 draws in the changing station with each different size in then a pop up thingy with wipes in, i only used it once but they don't do it anymore, they put a sign up apologising as people were taking the piss they had to stop. My friend works there and said some mothers were coming in and filling up thier changing bags with the free nappies.

Similar situation in Tesco they used to have the same thing now there is a sign saying that you have to ask at customer services if you need a spare nappy due to the same reason.

Some thieving bastards take advantage and ruin it for others, same thing always happen when freebies are availiable.

JustKeepSwimming · 29/03/2009 11:49

I can understand (annoyingly) that they don't want to leave loads of supplies out for people to take the piss

But asking for one nappy at the counter should be ok.

The stock they would have to 'write off' in the names of good customer service would be well worth it IMO.

nametaken · 29/03/2009 11:49

You needed one birthday card so you took £3 and 3 nappies and your baby, strapped him into the car seat, drove to the retail park, parked in the P&T space, got buggy out of back of car and walked from car to mothercare and in this time your baby did 3 poos?

Really?

macdoodle · 29/03/2009 12:00

My DD2 same age as Lily's is also teething - this morning she woke up had a HUGE runny poo which I changed - took her downstairs, she had her cup of tea (decaff decaff), and did another HUGE sticky poo which I changed, she toddled around playing while I make the pancake mix and lo and behold another HUGE smelly poo - so in less than half an hour we had 3 nappy changes and 2 dirty sets of clothes (she leaked)........or perhaps I should have just left her till she had done all 3

nametaken · 29/03/2009 12:01

you should have taken her to Mothercare and asked if you can have a free nappy

Nabster · 29/03/2009 12:06

When I worked at Boots we had nappies of all sizes in the changing room. We had to take them out when we saw a woman helping herself to several..

Sorrento · 29/03/2009 12:07

Blimey mothercare used to provide nappies, wipes and a carton of formula if you were caught short, just shows how petty and mean spirited the world has become, Mothercare have made more than £5k out of me over the years 1 blooming nappy wouldn't hurt them.

SomeMightSay · 29/03/2009 12:07

Haven't reaqd all the replies, but I can see both sides tbh. yes, they are a business and obviously need to sell products, not give them away, but they are a store that cater for babies and small children only and lots of people go into these stores with the intention of changing nappies as you're guarnteed to find a changing area. I do think they could have a stash of emergency nappies for severe cases like the OP's, but then you get into that, do they have a pack of all sizes? And that's a bit silly. I was in my local MC on thursday and there was an open pack of huggies on the side with nappy sacks and wipes and a while ago, ds had come through his nappy and his whole outfit was drenched in pee, so I went to MC to buy a new outfit and told woman on countert I was going to changing area to put new clothes on him and she offered me a fresh nappy and some wipes as have tescos.

nametaken · 29/03/2009 12:10

I don't think the shops are being petty and mean-spirited at all. Clearly, they had good intentions to begin with and used to provide nappies, wipes etc etc.

Other greedy people spoiled all that by helping themselves to free nappies just so that they could have more money for lager and MacDonalds.

Can't blame the shops for other peoples bad behaviour.

nametaken · 29/03/2009 12:11

I've heard of people who nick toilet paper out of public toilets. I hope I never see that day.

SomeMightSay · 29/03/2009 12:18

I used to work in a pub where people used to steal the toilet paper and that was the nasty nasty cheapo stuff. Anything to save a £ though. Odd isn' it?

angrypixie · 29/03/2009 12:22

I got caught out once having left the entire change bag at home I was at an agricultural fair - not big on nappies so I skulked around peering into prams until I saw a baby of similar age and asked the Mum if I could buy one of her nappies, explaining the situation.

She gave me a nappy and a few wipes and was v friendly and gracious.

I wouldn't expect a business to do it, but Mums do tend to look out for each other, and rarely turn down the chance of a bit of good karma!

nametaken · 29/03/2009 12:25

I once asked a mother for a nappy at a mother and toddler group and she said she didn't have any when I knew she did

violethill · 29/03/2009 12:28

Stay at home and make a birthday card next time

Then you can change your constantly poo-ing child as often as you like and use your own nappies!

noddyholder · 29/03/2009 12:35

Gosh i am surprised that they said no.An emergency is different to taking the p* surely?

expatinscotland · 29/03/2009 13:19

I've worked in several bars and restaurants and the loo roll has to be in one of those locked thingies where a new roll automatically comes down when the old roll is finished due to people nicking the loo roll.

Yep, it does happen!

My husband's worked in some pretty posh hotels where people have gone and nicked the Molton Brown bottles of handwash and lotion.

In the mens' rooms!

Sadly if you provide stuff for free it often has to be controlled or people take the piss.

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