I know of a mum - she is not a friend or in anyway connected directly me. But I read an e-mail she had written to someone who is directly connected to me where she had written about her own SN child
"I wish XXXX was normal so I could buy them a Nintendo DS" The DC is about 6 and is her only child.
I know parents of SN children who would find her comment quite offensive and upsetting.
The person she wrote the e-mail to does not know how to respond to this comment and is wondering if they just ignore it. They have asked me what I would say, but apart from feeling very shocked and sad at her comment I also dont know what to say.