Well I'm an NCT teacher and my classes cover the following:
Half the course is labour and birth - we cover self help techniques as well as pharmacological pain relief. I direct parents to mumsnet to find out about other people's experiences of epidurals/pethidine and encourage them to be flexible as to what they think they might want/need in labour. We cover c-section and c-section recovery. I talk to people about the protocols at our local hospital and birth centre and how to get the best out of the system. If they have problems with their care I put them in touch with the supervisor of midwives for support - I know quite a few staff within local maternity services and my contacts have been a big help to the parents who attend my courses. If things crop up in the pregnancy that they are worried about I sit down with them and help them come up with a list of questions for their consultant. I put them in touch with support organisations and other local mums who've gone through the same problems as them.
The other half is postnatal. We do postnatal recovery - including what help is available for women who've had difficult/traumatic births, practical stuff on perineal care and wound care. We cover everything that parents want to know about - including bottlefeeding and using dummies. If they ask me, I give them information or factor in time for discussion. The only thing I don't cover is how to make up a bottle because they need to be shown this by a midwife or hp after their baby is born. We talk about issues surrounding formula use - where to trackdown useful information about formula/bottles/bottlefeeding.
We also cover: recognising when your baby is ill, safe sleeping, routines, coping with crying, and the emotional transition to parenting.
I try really hard to make all parents feel that their views and needs are represented.
The feedback I get from my classes is very, very positive. Mostly I get comments about how balanced the course was, and how empowered people felt by it. I'm sorry you didn't like your course. Did you feed this back to your teacher?
I do feel the courses are quite expensive and wish they were less. I don't make a lot of money out of it myself. I understand the NCT is using the money from classes to subsidise some of the work it's doing with Surestart and in children's centres. It also uses the cash to run the breastfeeding and pregnancy and birth lines, which help a lot of people.
Anyway - I'll put a link to this thread on the antenatal teachers board, so that the CEO of the NCT can see what you're all saying!