Making small deli aware of wrong label

[muckymansion]

If you had a small local deli that do lots of deliveries all over your city would you raise this…
we ordered a load of food including “steak bake” type pastries.
Dh had one for lunch today and his steak turned out to be turkey and ham.
He thought nothing of it and ate it (was lovely as expected etc) and I sent a quick message through their insta (private) just to let them know the individually wrapped item was labelled wrong.
Dh thinks this was overkill and I’m now going to be known as “that” customer, we go in a lot know most of the staff.
My message was literally saying everything was lovely but highlighting the mistake more for their benefit than mine we have no allergies etc.
Would anyone else have bothered or actually am I turning into a middle age busybody?

Of course you let them know. What if somebody doesn’t eat pork for religious reasons or was allergic to one of the ingredients? I’m sure the bakery staff were grateful you hilighted this before it caused a problem.

Yes definitely, lots of cultures don’t eat beef or pork and would be really upset at this mistake.

I'm an EpiPen user.

You absolutely did the right thing, OP.

Yes! Do! Always do!
If you carry an epipen or have other serious foid allergies it's so important to have the right informations on food.

You should let them know obviously, they will be in trouble with other customers.

Not sure why your DH thinks you wouldn't let them know?

You did right OP

Is your DH one of those shit-eating men who won’t ask for directions and sulks if you “make a fuss” about burnt/raw food in restaurants?

You 💯 did the right thing.
If not then they could get into trouble regarding allergies and certain foods not allowed (think pork and beef like PP said).

You could have just saved them from a potential law suit down the line (sounds dramatic but you never know!).
I would be hoping for a free steak bake as a reward! 😆 🤣 😂
@muckymansion

I own a food business. I would definitely want to know if my business has done this!

The thread isn’t about OPs DH

You absolutely did the right thing and any business worth their salt would be glad of and grateful for the feedback.

Your husband must be a bit dim. Obviously the business would want to no so you did the right thing. Did they reply?

I wish there were more people like you.

I do not have an allergy but I work in hospitality.

We do buffet food. The amount of customers who mix utensils, use their hands etc etc

The worse are those who have a child with an allergy and still mix utensils.

AND I am NOT polite when I catch them doing it.
The beauty is they can not complain!

Steak doesn't mean a particular meat even though it is mostly associated with beef, so you havent given the information to know if you were reasonable.

And if you know what the meat was, then the ingredients must be correct for allergies anyway so that isnt an issue.

It’s not uncommon for ham to contain allergens and this isn’t steak so the allergens can be wrong. Your post highlights the need for correct clear labelling actually

You look at the ingredients for allergens, and they know what it contained so the ingredients seem to be correct.

And steak is just meat. But regardless, nobody with allergies would eat anything from somewhere new without checking the ingredients, which is the only relevant thing and sounds like it is correct. OP needs to clarify what the actual issue was.

It’s obvious what the issue was…

This makes no sense. If the meat type was wrong, any of the other ingredients could also have been wrong. Apart from religious issues re eating pork, mustard is one of the main allergens that must be labelled and the ham could well have been roasted using mustard. Regardless of what was or wasn’t in the ham/other elements of the filling, it’s against the law to mislabel food. It’s pretty serious, and I’m sure whoever in the company is responsible for the labelling will be mortified when they find out, but they do need to know.

Oh, god, do you think they would deliver to me? Now?

I think you did it in the right way, rather than lambasting them over social media.

I've never heard of a turkey steak!

I've done the exact same OP a few years ago:

-Also wrongly labelled items from a deli but they were biscuits- some with nuts inside them but no mention on the label. I got a vague reply that their labels were generic and covered all their products! They didn't because each product had different labels!

Haven’t read the full thread but voting YABU because steak is not an ingredient. If it said beef then yes, but shocked at the amount of epipen carriers not knowing steak is not a food ingredient in labels. Were all ingredients indicated in the label? Suppose this is how you know it was turkey and ham you ate? Then all is well. And I say this as someone who just reported mislabelling to a butcher business sellling to supermarket. In my casr it was a veal preparation supposedly, except when I contacted customer service to signal no ingredients were indicated I discovered it was pork.

Sounds like you haven’t even read the OP really. The entire point is that it was labelled as a steak bake but when he ate it it was actually turkey and ham, so obviously the turkey and ham bake ingredients were not all on the label because it was mislabelled….

To all those saying steak is not necessarily beef. Of course you can get Gammon steak / pork steak etc but when buying a steak bake, who, realistically is expecting anything other than beef.
Of course they need to know. Because if that is wrong what else is wrong?