The point is, you have no idea what their version of this story would be so you can't tell it from their perspective. That's why reverses are stupid.
We were in the supermarket, trying to grab a few essentials before heading back to the hospital.
Our newborn baby was in hospital, and we'd barely slept in days. We were frightened, exhausted and running on autopilot.
Everything felt surreal, and even the simplest everyday tasks seemed to require more energy than we had.
We spotted a free self-service till and headed over, genuinely not noticing the long queue of people waiting nearby. We weren't trying to jump ahead of anyone. We simply didn't see them.
As we started scanning our shopping, a woman approached us and began telling us off for queue jumping. She pointed towards the queue and launched into a rant about how everyone else was waiting their turn.
We were taken aback. We hadn't deliberately pushed in. It was an honest mistake.
My boyfriend, already emotionally drained from everything we'd been dealing with, told her to calm down. That only made her angrier.
Then I started laughing.
I know it probably looked like I was laughing at her, as though she were some ridiculous woman making a fuss over nothing. Perhaps, from her perspective, that's exactly what it looked like.
But I was exhausted. I was scared for our baby. And after days of trying to hold myself together, the absurdity of being publicly reprimanded over a supermarket queue was just too much. Sometimes, when you're overwhelmed, you laugh instead of cry.
A member of staff came over and apologised to the woman.