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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be cheesed off with Universal Credit entry fees?

1000 replies

MaturingCheeseball · 28/06/2026 11:43

I know it’s been done before, but…

I thought I’d like to visit Chatsworth House with (teenage) dd. The cost is £33 each PLUS parking at £7.50. So £73.50.

Then I saw the universal credit/pension credit/pip etc price. THREE POUNDS. And free parking! So £6.00 for two adults (age 17+).

I do not have 12 times as much money as someone on these benefits. I doubt many people do. I’m not begrudging the disadvantaged a day out, but come on! The price differential is ludicrous.

When I saw the £73 price I just decided we couldn’t go, and so be it. But upon seeing the potential for a £6 entry, it made me feel mugged off.

OP posts:
Thread gallery
9
Kirbert2 · 28/06/2026 15:43

Nanda66 · 28/06/2026 15:39

It makes no difference. Someone in receipt of benefits still pays £1 entry to Westminster Abbey, an adult not in receipt of benefits still pays £31. The discrepancy is huge. It’s not fair and it doesn’t matter how it’s funded.

Since when are things in life ever completely fair? That's life for you.

Bushmillsbabe · 28/06/2026 15:43

londontoibiza · 28/06/2026 12:05

YABU. You’d be paying £33 no matter what

Possibly not. I'm guessing that if everyone attending paid the full price, that price would go down.
Although those some of those on UC may then end up not going at all, do might not be any better off

puglover93 · 28/06/2026 15:44

ThreadGuardDog · 28/06/2026 15:35

Just under 40% of UC claimants are in any kind of work.

I’d be interested to know what the statistic is if you included carers who can’t work due to caring responsibilities as well? If I was a single parent I physically couldn’t work due to caring for my disabled child. From what I’ve seen on the SEN groups I’m on, unfortunately a lot of single parents are in this exact position.

Tableforjoan · 28/06/2026 15:44

thepariscrimefiles · 28/06/2026 15:41

As far as I am aware, once the youngest child is two your friend will need to be actively looking for work in order to be eligible to receive UC. She should have a job coach and should be applying for jobs each week and providing proof of her job searches.

It depends on how much the partner earns. UC isn’t a hours based criteria it’s a pay based one. So if you could earn 12 hours at minimum wage in 3 hours well that’s all you need to work.

Id the partner earns 2x minimum wage then she will never have to work and can possibly be entitled to UC.

Sugarplumfairy18 · 28/06/2026 15:44

My son is also autistic. We both work and do not qualify for any benefits. We would be expected to pay full price to probably have to leave after an hour too (like we have many times). How is that fair? Like most people posting on here, I do not begrudge the discount for low income families. What I do begrudge is the inflated prices everyone else is expected to pay to subsidise them, ultimately meaning we miss out. There is no way we could afford £78 to visit, are my children not entitled to days out too?

Snoopymayhem · 28/06/2026 15:45

Kirbert2 · 28/06/2026 15:34

No they aren't.

It is funded by charitable grants.

No they are not funded by charitable grants
That is not what they are for

Chatsworth does not receive charitable grants specifically to cover their reduced Universal Credit (UC) tickets.

The estate’s UC and income support ticketing schemes are independently funded and heavily subsidised by the Chatsworth House Trust, a registered charity (no. 511149).

Key facts about how this operates:

Self-funded: The charity reinvests 100% of standard visitor admission income, memberships, and donations directly into the estate. This income makes access and outreach programs like the UC ticket scheme possible.

Accessibility funds: The Trust utilises an internal Access and Participation Fund to support community outreach and subsidise tickets for people receiving benefits.

Grants usage: When Chatsworth receives charitable grants—such as the £4.6 million from the National Lottery Heritage Fund—they are strictly used for physical preservation, heritage restoration, or specific educational programs rather than to offset ticket subsidies.

Sunshineandrainbow · 28/06/2026 15:47

NeverDropYourMooncup · 28/06/2026 12:00

Yeah, how dare those elderly and disabled people and carers with a whole £86.45 income a week be encouraged to visit. It's causing the downfall of society as we know it - of course a carer should be left with £12.95 for the week if they are so above themselves to think that they're wanted at a stately home.

Who are the elderly that are getting £86.45 income per week?

Anyahyacinth · 28/06/2026 15:49

MaturingCheeseball · 28/06/2026 11:43

I know it’s been done before, but…

I thought I’d like to visit Chatsworth House with (teenage) dd. The cost is £33 each PLUS parking at £7.50. So £73.50.

Then I saw the universal credit/pension credit/pip etc price. THREE POUNDS. And free parking! So £6.00 for two adults (age 17+).

I do not have 12 times as much money as someone on these benefits. I doubt many people do. I’m not begrudging the disadvantaged a day out, but come on! The price differential is ludicrous.

When I saw the £73 price I just decided we couldn’t go, and so be it. But upon seeing the potential for a £6 entry, it made me feel mugged off.

I work with people with disabilities and think this rabble rousing about their being able to go out and afford to do something is lower than low.

These are people who often are abused, don't genuinely choose what they eat, where they live, aren't permitted to form friendships, stay out late, have sex..even open a window.. etc etc.. Yes there may have capacity but their lives are restricted like crazy and it's only getting worse.

You begrudge them a (once a year if lucky) long fought for day out at a price they can afford before they return to prison like lives.. really??

Absolutely sickening 1930s attitudes ..pathetic jealousy of people worse off than you 🤢😔

mydogisthebest · 28/06/2026 15:49

ThreadGuardDog · 28/06/2026 15:15

How do you figure that out ? Pension credit tops up to the minimum income guarantee threshold, which is £230 for a single person. Pension credit would only make someone better off than on state pension alone if their minimum guarantee threshold is raised because they are disabled and claiming a qualifying benefit.

Edited

Someone on pension credit gets free tv licence, free NHS dental treatment, free eye tests, help with rent and/or council tax. That makes them better off than someone jusst on state pension doesn't it?

Northernlights19 · 28/06/2026 15:49

THisbackwithavengeance · 28/06/2026 11:58

lol at all the defensive replies on here. I agree with the OP. In this country you are penalised at every turn for trying to do the right thing and contribute to society. And lazy bastards get away with it. And no, I don’t want to give up work and claim UC instead because I’ve got self respect.

Do you not realise many UC claimants also work?!

ThreadGuardDog · 28/06/2026 15:49

Pickledonion1999 · 28/06/2026 14:07

If carers allowance was someone's only income they would also be eligible for UC including help with rent as well. Uc would give a top up of the carers allowance. No-one lives on £86 a week carers allowance alone .

Edited

I didn’t say they did. And to correct you, UC don’t ’top up’ carers allowance. It’s an overlapping benefit, so the full amount would be deducted from the claimants UC and replaced with carers element of approximately £52 per week, taking the hourly rate of care provided to £1.49. So making them even poorer.

JustAnotherWhinger · 28/06/2026 15:53

The good thing about these threads is that there’s always someone who learns about these tickets that was unaware :)

ThreadGuardDog · 28/06/2026 15:53

mydogisthebest · 28/06/2026 15:49

Someone on pension credit gets free tv licence, free NHS dental treatment, free eye tests, help with rent and/or council tax. That makes them better off than someone jusst on state pension doesn't it?

Everyone over 60 gets free eye tests. Not all dental treatment is covered on pension credit and help with rent and council tax is dependent on personal circumstances and whether you qualify for the guarantee credit or the savings credit.

Peony1985 · 28/06/2026 15:53

Kirbert2 · 28/06/2026 15:43

Since when are things in life ever completely fair? That's life for you.

So why give anyone benefits then?

Vanillaicelatte · 28/06/2026 15:54

thepariscrimefiles · 28/06/2026 15:41

As far as I am aware, once the youngest child is two your friend will need to be actively looking for work in order to be eligible to receive UC. She should have a job coach and should be applying for jobs each week and providing proof of her job searches.

If they own property abroad then most likely they haven’t declared it to UC so benefit fraud

Nowisthetimeforicecream · 28/06/2026 15:54

Northernlights19 · 28/06/2026 15:49

Do you not realise many UC claimants also work?!

"Some" not "many".

PeriPeriMayo · 28/06/2026 15:55

Anyahyacinth · 28/06/2026 15:49

I work with people with disabilities and think this rabble rousing about their being able to go out and afford to do something is lower than low.

These are people who often are abused, don't genuinely choose what they eat, where they live, aren't permitted to form friendships, stay out late, have sex..even open a window.. etc etc.. Yes there may have capacity but their lives are restricted like crazy and it's only getting worse.

You begrudge them a (once a year if lucky) long fought for day out at a price they can afford before they return to prison like lives.. really??

Absolutely sickening 1930s attitudes ..pathetic jealousy of people worse off than you 🤢😔

Oh for goodness sake.
Read the thread. Literally nobody would have a problem with people as you describe receiving a free ticket.
There are approximatelt 8 million people in the UK on UC. Many many of these people also have jobs/work. However, as their income is being topped up with UC they are eligible for these discounts. Families who earn just above that level and can also not afford these days out don't receive the tickets.
This is NOT about bashing disabled people. The discrepancy in pricing is blatantly unfair and your hyperbole just stirs up trouble.

TigerRag · 28/06/2026 15:55

Sugarplumfairy18 · 28/06/2026 15:44

My son is also autistic. We both work and do not qualify for any benefits. We would be expected to pay full price to probably have to leave after an hour too (like we have many times). How is that fair? Like most people posting on here, I do not begrudge the discount for low income families. What I do begrudge is the inflated prices everyone else is expected to pay to subsidise them, ultimately meaning we miss out. There is no way we could afford £78 to visit, are my children not entitled to days out too?

If your child receives pip or DLA you can usually get a carers ticket

Shatteredallthetimelately · 28/06/2026 15:55

FWC2026 · 28/06/2026 15:21

Because it's a commercial decision, not a governmental one.

They have chosen to be included in the scheme. It's brings in people who otherwise wouldn't come.

it doesn't affect the price for people that don't qualify for the cc discount.

Are the establishments themselves absorbing the costs....or those paying in full.

According to reports...pic attached..

To be cheesed off with Universal Credit entry fees?
Snoopymayhem · 28/06/2026 15:56

JustAnotherWhinger · 28/06/2026 15:37

Because to get charitable funding and charity status places need to show initiatives to encourage people that the funding sources target to come along. Various benefits are an easy tick box for the place to show they are doing that.

Chatsworth, in this example, are clearly using this to show (in part) they are trying to encourage disabled people to go as they’ve included PIP and DLA, which aren’t often included as they’re not means tested.

They are put up at low cost because they are a business tool, not actually a simple generous gesture.

You can have charitable status without offering lower priced tickets though. It is not a necessity

Under the Charity Commission, simply charging the public to view a property makes the activity a commercial business. To be recognised as a heritage or preservation charity, the organisation must meet strict criteria:
Advancement of Education: The primary purpose of opening the property must be to educate the public about its historical, architectural, or scientific importance.
Public Benefit Requirement: The charity must prove that the public benefits from the preservation of the building. This often involves providing educational programs, guided tours, outreach, or free public access to elements of the estate. This does not have to be a permanent feature
Exclusively Charitable Purpose: All income and assets must be legally locked into these charitable purposes, meaning every penny is reinvested into the upkeep of the building, conservation of collections, and educational programs rather than private profit.

This is how Chatsworth House operates. The physical ownership of the estate remains with the Duke of Devonshire and the Cavendish family. However, the management of the property, its collections, and the surrounding estate is leased to a registered charity.

This charitable status means that all visitor admission income, Gift Aid, and donations must legally be reinvested into the long-term preservation of the house and the delivery of community and learning programs

DontBuyAnotherBook · 28/06/2026 15:56

DorissDaze · 28/06/2026 15:34

If the tickets can be sold so cheaply why is everyone not entitled to those prices?

UC and benefits were never intended to pay for jollies.

If people are savvy enough to save some of their UC for their jollies then so what? Maybe look at your money management and learn from them.

ThreadGuardDog · 28/06/2026 15:57

Vanillaicelatte · 28/06/2026 15:54

If they own property abroad then most likely they haven’t declared it to UC so benefit fraud

If they own property abroad and they are considered UK residents then UC would disregard the value of property itself. Any rental generated would be counted as income.

Valpolichella · 28/06/2026 15:58

puglover93 · 28/06/2026 15:44

I’d be interested to know what the statistic is if you included carers who can’t work due to caring responsibilities as well? If I was a single parent I physically couldn’t work due to caring for my disabled child. From what I’ve seen on the SEN groups I’m on, unfortunately a lot of single parents are in this exact position.

Google suggests that 3-4% of UC claimants qualify for the carers element.

mydogisthebest · 28/06/2026 15:58

Katypp · 28/06/2026 15:31

It is a constant source of amazement to me that, on MN, pensioners - who are just about the only benefits claimants who have to pay in to get anything out AND pay tax - are so derided, yet criticise UC claimants - some of who have never paid a penny in tax - at your peril.
Why is that?

I get the state pension plus a little extra because I did not opt out of SERPS. In total just over £14,000 a year. Because the tax allowance is £12,570 I have to pay tax on the difference and yet NO TAX is payable on universal credit no matter how much it is.

Viviennemary · 28/06/2026 15:58

Katypp · 28/06/2026 15:31

It is a constant source of amazement to me that, on MN, pensioners - who are just about the only benefits claimants who have to pay in to get anything out AND pay tax - are so derided, yet criticise UC claimants - some of who have never paid a penny in tax - at your peril.
Why is that?

Probably because hardly anybody on MN are pensioners. And the only ones they know will be folk with a second home in Spain and go 4 cruises a year. So obviously the state pension is far too high.

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