Whereas H’s office has hybrid, where workers can decide their own days, they have reduced their floor space in the block, there are no admin assistants, a receptionist for the building no longer one for their company, meetings are held online, no meeting rooms to set up.
Their reduced floor space means another company is on one of their old floors, times that by just 4 and that’s one other building not needed more companies can fit into less office space. The car park is so empty nowadays at any time you can do car doughnuts in it. H trains his juniors online, they don’t observe him at work so to speak, there is no casual lunchtime coffee or conversations at desks that can end up on enlightening tangents.
It these small choices and nudges multiplied over and over again that make the working world a much more different place than it used to be.
Yes human interactions are being lost, casual observations and youngsters growing in confidence meeting random seniors, having snatched opportunities to show willing or manners or social skills not seen online are being lost.
Supermarket pickers are not serving customers, they don’t need to ring the buzzer to ask someone to exchange a box of eggs, and that might suit some workers, but there are more younger workers who are at a disadvantage from the removal of in life human contact. I have work friendships that have endured 20 years past leaving because we were all in together getting to know each other, being there for the higs and lows and random lunches together.
Having that team spirit and some enjoyment with colleagues rather than people grumpy because “they can do this job at home now” so resent being in the office is detrimental to the younger workers. Who in turn might think work is not to be enjoyed, so they are less motivated.
And convenience online has shut banks, they used to be steady respected white collar high street jobs, it has shut some offices, it has shut bookshops and clothes shops and greengrocers etc
And we, as most are, are selfish, we want to work from home, to remove the commute, to get shopping delivered, to bank online, to work through lunch hours to do the school run, to put laundry on so it’s not there at the weekend. We all do. Acknowledging that this makes it harder for our children when they enter the world is accepting the consequences of our collective choices. And the position that we as parents try to subconsciously fill those gaps that used to happen in workplaces.