to turn away my takeaway?

[FlayOtters]

Opinions please! My friend thinks me and my husband are being completely ridiculous but I'm adamant we're in the right (but happy to be told otherwise!)
Ordered an Indian takeaway on ubereats for tonight (50% off woop woop!). Asked for scheduled delivery 7.40-8. All good, order accepted, confirmation email, your order will be delivered at 7.40.
Come 6.10 there is a ring on the bell and it's our food! We were just starting to try and calm our 5 and 2 year olds down before bedtime started, and were basically nowhere near ready for dinner! So we said "no". The man just stood and stared at us like we were utterly insane. After about a minute of silent staring he went back to his car to call his manager and then yelled out of the window that he'd come back later and drove off.
Now I know there is a reasonable chance he'll just being the exact same food back (possibly with added spit), but I think the principal remains. What is the point of being able to schedule delivery if it's totally ignored?? We wanted hot, fresh food at about 8 after the boys were asleep and we could relax. My friend happened to call a minute ago and basically said that I was being ridiculous and should've just taken the food. Who's right?
YABU - just take the damn food whenever it comes, Otters!
YANBU -you paid for the food to be delivered at a certain time, it's reasoab to want it at that time.

well the post I am replying to was saying the driver should have "waited"

which makes no sense whatsoever

YANBU it's happened to me before but my DH accepted it. I was on a bus home and by the time I got there my food was cold ☹️

Order before you are ready to eat

Did you really just say “no” ? If so that’s terribly rude it’s not the delivery guys fault at all . I really hope you had a conversation with him and explained why you were not accepting the food so he could go back to his employers and tell them why

I thinks its far too early but I would have taken it and heated it up. But yes YANBU.

While I don’t think yabu, I would have accepted the food and warmed it up. I got caught out recently because I allowed asap and then took the dog out on the basis that the page said delivery would be 45 mins. Barely 20 mins later I got a phone call and they were most surprised no one was in. I just asked the to leave it in the porch and warmed it up when we got back.

Hrft

English speaking delivery driver,? sure explain the mistake but our takeaway drivers can barely understand delivery instructions (but have always been lovely and polite) so doubt they'd understand what the issue was. They aren't well paid and I generally feel sorry for the drivers.

So it seems that, contrary to the MN general consensus which is always trotted out, sometimes it is the delivery driver’s fault. Or at least that their shitty attitude makes things worse.

Reading MN sometimes you’d think these people were actual saints.

You ordered freshly cooked food to arrive at a time specified by you.

It did not arrive at the time you specified. I would not accept the same food that l.had to heat in a microwave two hours later.

What sort of customer service is that?

Don't use to that restaurant again.

I’d have accepted it, put it in a low oven. After all we all prepare food early sometimes, and just keep it warm. (Where I live you’re lucky to get them to deliver at all, and certainly late rather then early.)

At the end of the day, order a takeaway when you are sat down and ready to eat because you can't rely on time slots because of 40 people put an order in for a 7.30 delivery, it's pretty obvious they can't make and deliver all those meals at the same time.

Basically there’s quite a significant faction on MN desperate to prove their (wo)man of the people credentials by boasting of how lovely they are to people in service roles who make so little money, how they would ALWAYS tip more than twice the value of a meal etc.. Because of this, any valid criticism or expectation that a waiter/driver/shop assistant might actually just do their job is met with horror.

I was once lambasted on a thread for “dismissing” someone as “a mere waitress”. She kept putting “waitress” in quotes, like it was an insult or a word I’d made up. Well, I could have referred to her as an astronaut or brain surgery or the Bishop of Durham… but she was a bloody waitress!!

I'd have taken it and re-heated it when we were ready to eat, because as you say,it would probably be sat in his car for an hour or so,and goodness knows what might have been added to it.
This reflects what I've frequently said,that for some reason people always seem to think they're doing you a favour by turning up early. I don't mean 5 or 10 minutes early,I'm talking about an hour or more. Doesn't matter whether it's takeaway deliveries or a supermarket delivery,they all do it. Drives me mad. Morrisons were the worst for this. They turned up early so often that I stopped using them. I'd order a delivery to arrive between 6pm and 8pm and arrive home at 5pm thinking I had plenty of time only to find the delivery driver knocking on my front door.