to turn away my takeaway?

[FlayOtters]

Opinions please! My friend thinks me and my husband are being completely ridiculous but I'm adamant we're in the right (but happy to be told otherwise!)
Ordered an Indian takeaway on ubereats for tonight (50% off woop woop!). Asked for scheduled delivery 7.40-8. All good, order accepted, confirmation email, your order will be delivered at 7.40.
Come 6.10 there is a ring on the bell and it's our food! We were just starting to try and calm our 5 and 2 year olds down before bedtime started, and were basically nowhere near ready for dinner! So we said "no". The man just stood and stared at us like we were utterly insane. After about a minute of silent staring he went back to his car to call his manager and then yelled out of the window that he'd come back later and drove off.
Now I know there is a reasonable chance he'll just being the exact same food back (possibly with added spit), but I think the principal remains. What is the point of being able to schedule delivery if it's totally ignored?? We wanted hot, fresh food at about 8 after the boys were asleep and we could relax. My friend happened to call a minute ago and basically said that I was being ridiculous and should've just taken the food. Who's right?
YABU - just take the damn food whenever it comes, Otters!
YANBU -you paid for the food to be delivered at a certain time, it's reasoab to want it at that time.

This is not true though is it, as it happens in real life too, where neighbours are complaining about your bins being left out too long and atrocious things are also happening elsewhere.
I get your point but it's obviously not just MN.

Where else are there threads about famine in Afghanistan and a 50% off food delivery being sent away because it's been delivered at the wrong time?

If you suspected it was the same food, why does it matter if you or they heat it up?

Otters???

Eh?

Allow me to introduce you to the comments section on all media, social or otherwise.
People moan about trivial stuff while really bad things happen in the world - it's literally an everyday occurrence.

YABU it's not the delivery person's fault

The amount of times I have scheduled a delivery and it’s been insanely early or really late is crazy. I now ring up and specify and double check they have passed it on to their driver team and cooks, it’s so annoying.

Whenever I schedule an order on Uber Eats, the app doesn't send through the order to the restaurant until the right time to make your delivery slot. Never have I had the order placed straight away - are you sure you scheduled it correctly?

Someone needs to study this, I think, irrational need to not offend. Wtf.

It doesn't matter whether the delivery driver is at fault or not. This is non of the OPs buisness. The OP made a business transaction. Deliver X at Y. X was delivered at Z. How can the OP be wrong for saying, no this is not what I paid for, honour the previous agreement.
You did nothing wrong OP. There is a type of madness going around. Be glad you are not infected.

so your solution is...what? for the driver to wait with the food at the end of the road for 90 minutes?

yes, it makes perfect sense 😂

I’d just have shoved it in the oven. No big deal,

Do you not have an oven.where you could leave it on low?

Why would that be the solution, rather than him going back to the restaurant? You know - the place that caused the issue in the first place?

She didn’t want to leave it in the oven on low.

Perhaps you could buy him a violin.

It’s almost as if, on a forum with millions of users, there’s room for more than one topic…

YABU - just take the damn food whenever it comes, Otters!

I'm still confused about the otters... unless you put it in the microwave to warm it up and it gets 'otter?🤔

I think Otters is for the OP's username but I'm enjoying the guesses!

We live in the countryside too OP and takeaway deliveries are always a bit hit and miss round our way.

In your position I'd have kept the delivery, but only because I'd have worried that they wouldn't have come back with it at all (or not come back till 10 pm). But it would annoy me and make me think twice about ordering from the same place again.

Oh I completely missed that! Makes sense now, thanks 😀

Yes, I think this is exactly it. Everyone talking about a “service they offer” for pre-orders is I think wrong - I think it’s something uber eats and just eat have on the platform but it doesn’t work for the restaurants and they have no power to change or turn off, and not using those platforms basically destroys their customer base!

“Doesn’t work for” the restaurants is weirdly
vague. It’s not like they need special equipment or anything - they just need to send the order out a bit later.

Personally I’d be surprised if Uber Eats or similar doesn’t provide the option for restaurants to switch this off. They have the option for restaurants not to provide order tracking.

If the restaurant permits you to book food delivery for a specific time slot then yes, yes they are, thats exactly the point of this option.

However it isn't the drivers fault that the restaurant sent the food out ahead of schedule, so explaining why you can't take the food or just taking it and dealing with it would have been the better way to deal with the situation.

I don’t quite understand the difference of taking the food and heating it yourself or them being it back later? I’d been pleased I had it and could eat at our leisure

Of course they can turn on/off various options in the online portal/hub - a lot don't know how, but it is absolutely possible.