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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to question nursery refusing drop off before a planned outing?

110 replies

Curlywurlycarly · 18/05/2026 10:41

My dd’s been going to her nursery for 1 year and half now but for the last 2 weeks she’s been refusing to go and having meltdowns both the nights before and when we are going. This is making us really late as it’s becoming impossible to get her ready and in and out of the car. I also have another daughter to get to school and the mornings are incredibly stressful as we are always running late. We also live in another town so it’s just a ball of stress if I’m honest.

Today the nursery left me a message saying they would be going out at 9.30 and would I be there, I called them and said yes as we would have got there around 9.10/9.15. She called me at 9 as we were on our way and said we’re going out now so bring her at 12 when we’re back for lunch. I thought we still had 30 mins left to spare and we would have been around 10 mins or so. I asked if we could meet them at the park as it’s only around the corner and usually they tell me to and she said no because it’s out of our ratio and we’re all going on the outing so the nursery will be empty, get there for lunch when we’re back. I’ve still got work! Luckily I work from home on Mondays but still that’s the point of childcare is it not?

I feel bad as I know the past couple of weeks have disrupted their routine but the thing that had me puzzled was surely if they have enough staff in the nursery when she’s there then they do when she’s out? And also if she was on time they would have taken her, so what’s changed with the ratio.
I kind of want to question it when I go back at lunch as it’s disrupted my working morning but at the same time we were late so it’s actually our fault.

AIBU - Yes they have a schedule to keep.
IANBU - I am paying for childcare that should accommodate

OP posts:
ThisCandidMintGoose · Yesterday 12:04

Greengage1983 · Yesterday 11:28

@ThisCandidMintGoose You know and agree over how they function when you sign up.

Right, so not sure why you're implying/assuming that all nurseries function the same way as your (quite unusual) one.

I wasn't implying anything

It's the OP who said they were late again, and the nursery decided not to make everyone wait for no reason at all.

If you say you booked a nursery with no structure, open to drop off at random times, I believe you. Thankfully there are none of these around here, even gym and shop creches need to be pre-booked, but I am not implying they dont' exist.

PretendToBeToastWithMe · Yesterday 17:59

ThisCandidMintGoose · Yesterday 12:04

I wasn't implying anything

It's the OP who said they were late again, and the nursery decided not to make everyone wait for no reason at all.

If you say you booked a nursery with no structure, open to drop off at random times, I believe you. Thankfully there are none of these around here, even gym and shop creches need to be pre-booked, but I am not implying they dont' exist.

😂 Wow you must live in a very good post code, avoiding all the riffraff that comes with those gym crèches that don’t need prior booking! Does your gym crèche also do daily outings to the pet shop? I must look into moving to wherever you are.

ThisCandidMintGoose · Yesterday 18:24

PretendToBeToastWithMe · Yesterday 17:59

😂 Wow you must live in a very good post code, avoiding all the riffraff that comes with those gym crèches that don’t need prior booking! Does your gym crèche also do daily outings to the pet shop? I must look into moving to wherever you are.

I know you are trying to be hilarious, but you really are not. I am more puzzled than you can find this so funny? Bizarre.

Laura95167 · Yesterday 18:30

The ratio would bother me, how will it be safe after lunch?

MellersSmellers · Yesterday 18:42

Why are they even organising an outing at 9am? Surely someone is quite likely to struggle to get there for that time.
And for them to bring their leaving time forward with no notice is completely unreasonable and I think they have in effect cancelled your morning session and you are due a refund. But unreasonable enough to push you to explore other nurseries I'd say...

Greengage1983 · Yesterday 20:33

ThisCandidMintGoose · Yesterday 18:24

I know you are trying to be hilarious, but you really are not. I am more puzzled than you can find this so funny? Bizarre.

I'm not the person you're responding to, but it is quite funny that you think childcare does not exist to cater to parents' convenience, but rather the other way around...

MrsKateColumbo · Yesterday 20:44

Ive never come across a nursery that specified when you had to be dropped off before. We used a Bright Horizons and an independent one, at one point they rotated doing forest school so if your group was going that day you had to be there before 0930 or you just stayed behind with the other groups.

ScreentimeInTheMeantime · Yesterday 21:27

You should be able to drop her there any time - you’ve paid for the day and kept them updated

ScreentimeInTheMeantime · Yesterday 21:29

ThisCandidMintGoose · 18/05/2026 17:47

if you are happy for your child to be the only one not at the park, on a forest walk or in the pet shop - or whatever toddler outing they have that day, fair enough, and you don't expect everyone else to wait for him to arrive.

I think OP said she offered to drop DC at the park? (Unless I misunderstood)

Bryonyberries · Yesterday 23:09

In ours you can drop off whenever you want for a prebooked session. However, if you’d agreed for your child to participate in a planned outing we’d expect everyone to arrive on time. It is chaotic trying to get 20 children to the toilet, coats and shoes on etc. when they are ready you can’t hang about for a random straggler, especially if you know that child might be significantly later than the others if they haven’t turned up on time and you don’t know when they will arrive.

We wouldn’t cancel your session but your child may have to go into a different aged room. If they didn’t have space for your child in ratio because of that it might be a problem for your child to come in, although we’d probably not stop them if the main group wouldn’t be out too much longer.

We might allow you to drop off to the location, depending on where it was but you’d have to drop bags etc to the building as staff may be carrying first aid kits and snacks etc already. Ratio wouldn’t be affected in this way as your child should already be counted in numbers.

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