Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Paramedics made my father go to hospital

679 replies

wecangoupupup · 02/05/2026 17:57

My father has atrial fibrillation. He has had this for years.

He has been told multiple times what to do in the case of an episode of AF. Today, he had one while I was visiting. It took a long time to pass, so in line with his consultant’s plan my mother called 999, after the usual medications had been given at home.

In the time it took for the paramedics to arrive, the attack passed and when they did arrive, it had been nearly an hour since it had ended.

They still made him go to hospital as they “couldn’t rule out a heart attack”, despite my father insisting that he knows his body, knows what an AF episode feels like and knows when it has passed. All he wanted was to go to bed and sleep off the effects of the beta blockers he had taken.

They still essentially made him go to hospital, saying that they would make him sign forms if he didn’t which showed he had refused medical advice. I was present and the paramedics essentially made it sound as though he would be at the back of the queue if it returned and he needed an ambulance again.

Fast forward 10 hours and he’s still in hospital, no doctors available to read his ECG or his blood test results, and he’s been sleeping in a hard plastic chair. AIBU to think this is ridiculous? Paramedics really shouldn’t be encouraging patients to attend hospital when it’s not necessary.

OP posts:
Proseccoismyfriend · 03/05/2026 08:32

wecangoupupup · 02/05/2026 18:09

We called an ambulance as that was the advice of his cardiac surgeon.

The ambulance attended, said everything looked normal, and it was “his choice” whether he went in or not. When he was leaning towards not going, they insinuated that if he had a heart attack today, another ambulance wouldn’t be sent.

Yes because he has gone against medical advice. They advised going to hospital for a full check and rule out a heart attack and whilst he’s there if things do change he’s in the right place. They were letting you know that if his symptoms change at home and you ring again requesting them he won’t be a priority call as you refused to follow their advice

ApplebyArrows · 03/05/2026 08:34

Just to clarify from people who think medical professionals can do no wrong: it is standard medical opinion that a sick old man will be better off sitting in a chair in a hospital for ten hours than at home in his own bed, is it?

ApplebyArrows · 03/05/2026 08:40

Amazing how many people think that having medical training magically prevents any possibility of aggressive or coercive behaviour.

Harold Shipman couldn't possibly have murdered all those people, he was a doctor so all negative traits had bern surgically removed at university.

BiteSizedLife · 03/05/2026 08:46

I can see both sides tbh

Their side
Patient has had an episode of AF, is now stable but of course is at risk for next few hours of stroke or heart attack. How can they reasonably say "stay home" when he is in a risky situ after the episode. Even if they DID send an ambulance again what if it didnt make it in time, and they were known to have left him earlier in the day.... litigation wise it is messy. Better to send him in.

Your side
He probably won't have a cardiac event, this happens frequently, he has become stable now and we don't need to take up a bed and resources in A&E. How about we just call you again if the situation changes.

~

Set in a wider context of how do we manage obligations re multiple call out possibilities to the same person with a fear or dislike of hospitals/stubborness etc - not saying your dad is like this but this is what the context they will be working within.

AF is tricky - it isnt serious until it really ducking is, so it is hard. Mum has just been diagnosed with it and it is a lot to learn

rwalker · 03/05/2026 08:47

ApplebyArrows · 03/05/2026 08:34

Just to clarify from people who think medical professionals can do no wrong: it is standard medical opinion that a sick old man will be better off sitting in a chair in a hospital for ten hours than at home in his own bed, is it?

You don’t have to be an expert in anything just common sense
it certainly wasn’t beyond the realms of possibilities that he was having a heart attack
easy to criticise when you have the full facts
but this could of been every easily a different story

I really don’t understand why he didn’t just refuse to go

BeWildFish · 03/05/2026 08:48

wecangoupupup · 02/05/2026 18:24

Funnily enough he’s threatened a PALS complaint and they’ve magicked a doctor up to check his bloods. Quelle surprise, no heart attack and he can come home. Awful, awful treatment.

Well perhaps your Dad can pay to go private from now on, if the NHS is not good enough for your family and then the ambulance service can be used for people who actually need it and not for a taxi service or next time he could get off his ass and go to the reception and tell them he's leaving and to remove the cannula for him, it's not difficult.

Periperi2025 · 03/05/2026 08:49

ApplebyArrows · 03/05/2026 08:34

Just to clarify from people who think medical professionals can do no wrong: it is standard medical opinion that a sick old man will be better off sitting in a chair in a hospital for ten hours than at home in his own bed, is it?

No it's standard medical opinion that there are more than one thing in your chest/ upper abdo that can cause chest pain and have the potential to kill you, and with limited investigations, no access to previous investigations and no medical notes available in the pre hospital setting, we can not exclude those things. We can take a hunch that it is probably all related to the paroxysmal AF, which is already medicated for and currently resolved. But taking a hunch is when things DO go wrong.

This is why it was correct to advise hospital attendance and it is always correct to make patients aware that it is ultimately their choice but they have to take responsibility and sign for that risk, all off which happened with OP dad.

iamfedupwiththis · 03/05/2026 08:51

ThreadGuardDog · 02/05/2026 20:17

I had a similar episode with my DH. He has AF and had an associated angina attack. I called paramedics because it was quite a bad one. Their equipment indicated that he hadn’t had a heart attack so they stood down after making sure his heart rate had come down and he had recovered.

Unrelated, my mum died a few weeks ago - she was 95 and had AF and vascular dementia. Had had a couple of mini strokes and her consultant had issued a DNR because she would have had no quality of life if revived from a vascular event. On the morning she died I found her in bed and called 999. The operator insisted that I perform CPR even though it was clear she was dead and I told him several times she was DNR. I broke a rib during the procedure and it’s something I will never forget. My estimation of the 999 service is not the same as it was due to this.

Why did you do it then?

iamfedupwiththis · 03/05/2026 08:55

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

BudgetBuster · 03/05/2026 09:02

wecangoupupup · 02/05/2026 18:04

He’s had an ablation and it worked for years but as is sometimes the case, it’s started to fail. He’s on the list for another one, but has another procedure first that takes priority. He used to get awful pain, but that’s subsided now. It’s the instruction of his cardiac surgeon that if it doesn’t stop after medication, resting and following some breathing exercises, he’s to call 999 to attend hospital for beta blockers and potentially a cardioversion.

So if this is the advice, that he is to attend hospital... and he did just that, what is the problem?

Hospital services are on their knees.

If your father didn't want to go to hospital then I think its actually you who wasted important resources. Thankfully your father was OK.... but many other people might not have been. Of course it shouldn't have taken so long for him to be seen but that's the unfortunate world we live in where hospital staff are absolutely run ragged.

I think its fair to say that if someone was unwell enough to call an ambulance but refused treatment, that they wouldn't be prioritised in the event they called again given the amount of calls to the services and the limited resources.

I wouldn't be angry and paramedics who have done their job, I'd be angry at the government for the sheer pressure on the system.

Ritasueandbobtoo9 · 03/05/2026 09:08

TeflonBoot · 03/05/2026 05:35

I work for an ambulance trust, there is no way that paramedics said that another ambulance wouldnt be sent if he became unwell. You have either misinterpreted what they said or are misrepresenting their words for dramatic effect. Either way your father could have refused to go to hospital, they would not have strong armed him into the back of an ambulance.

Yes, in addition they need to know that he understands, weighs and retains the decision he is making. They did a good job in my opinion. The complaint is the amount of time he waited at the hospital if you can’t stop yourself complaining.

DeftGoldHedgehog · 03/05/2026 09:28

SixAndJuliet · 03/05/2026 03:21

I can see why the OP is frustrated. I have experienced NHS care of the elderly close up and it was an abomination.

My mum had dementia and would have falls as well as some seizures. She was admitted to hospital a few times and the care was always substandard, she was ignored, forgotten about, sniggered at and basically shown a complete lack of dignity and respect.

During her last year, when the seizures started, the care home called the ambulance and they would always want to take her in to hospital, where she once spent 14 hours outside in the ambulance before she could go in. Once inside, they would generally leave her for hours again before doing some checks and sending her back. In the end, I got the GP onside and it was agreed that she would not go to hospital unless it was for something like a broken bone. The care at hospital was always less than the care from the care home and the people who loved her. Refusing a hospital admission should be a choice that is respected, especially with the elderly.

The paramedics were always lovely I should add.

This.

SerendipityJane · 03/05/2026 09:30

stichguru · 02/05/2026 23:14

To be completely honest the paramedics are covering their own backs. Some people, and their families are just stupid, selfish and mean anyway, others take on those attributes when a decision they make has catastrophic consequences. I'm sure this has really happened:

  1. patient/family calls ambulance
  2. ambulance arrives
  3. patient/family says everything is ok
  4. ambulance goes
Then one of the following happens
  1. the pacient actually dies before the ambulance can be called again
  2. the ambulance is called again but the patient dies waiting for it
  3. the second ambulance comes but the patient dies before they get to hospital and receive care
  4. the second ambulance comes and takes the patient to hopsital and the pacient recieves treatment but dies because of how much delay there's been
  5. the second ambulance comes and takes the patient to hopsital and the pacient recieves treatment and lives, but with substantially more pain, disability and care needs than they would have done had they got to hospital sooner.

Sadly, I would be incredibly surprised if there have not been times were one of these situations has occurred and the patient or their family have not tried to blame/sue the first paramedics for denying them hospital the first time, either because their distress at the situation has made them convince themselves the paramedics are to blame, or because they are outright horrible scum who genuinely think damaging someone's career and potentially getting them labelled as a criminal is funny! Not AT ALL saying that you or your father would be like this, but the paramedics have every right to cover their own backs.

Total applause for am excellent situational analysis. I would suggest that those who don't wish to be dim notice how no medical knowledge was required to pull out these outcomes. Each one is a logical outcome based on events.

The OP rather seemed to have failed to consider these outcomes before rushing to judgement.

BillieWiper · 03/05/2026 09:34

He should've signed the forms. I did this once with a broken hip. Turned the paramedics away as I was too scared of how much it would hurt for them to move me. They have to make you sign if they strongly recommend it but you refuse.

They can't force you but they will try and persuade if they think they need to. But once they offered the forms he should have signed and they wouldn't gone.

DeftGoldHedgehog · 03/05/2026 09:35

Ritasueandbobtoo9 · 03/05/2026 09:08

Yes, in addition they need to know that he understands, weighs and retains the decision he is making. They did a good job in my opinion. The complaint is the amount of time he waited at the hospital if you can’t stop yourself complaining.

The paramedics that attended when both my mum and dad were ill were excellent. My dad had heart issues and was in and out of hospital but was sometimes not admitted and they particularly said to call them as many times as we/he liked and not to worry. That doesn't mean that I disbelieve the OP's account though.

SerendipityJane · 03/05/2026 09:36

TightPants · 03/05/2026 02:27

This is hilarious.
Can you please provide the name of the private hospital that has an A&E with emergency cardiac care?

Can you please provide the name of the private hospital that has an A&E with emergency cardiac care?

Just thought I'd highlight the tumbleweed here. But we all need to know how we can sign up to a private A&E service. Mainly because I know quite a few influencers who would be pretty gash at doing their TikToks,

XMissPlacedX · 03/05/2026 09:36

He can always pay to go private. People are so quick to slag off the NHS. Sounds like they were doing their job.

Gloriia · 03/05/2026 09:46

The 'cardiac surgeon' is at fault here. A bit like GPs who instruct everyone to go to A&E if 'it gets worse'.

They should give the full picture that patients will not be admitted as a priority to some kind of vip suite, they'll be triaged and will wait hours like everyone else if there is nothing of concern on ecg and bloods .

countrygirl99 · 03/05/2026 10:02

stichguru · 02/05/2026 23:14

To be completely honest the paramedics are covering their own backs. Some people, and their families are just stupid, selfish and mean anyway, others take on those attributes when a decision they make has catastrophic consequences. I'm sure this has really happened:

  1. patient/family calls ambulance
  2. ambulance arrives
  3. patient/family says everything is ok
  4. ambulance goes
Then one of the following happens
  1. the pacient actually dies before the ambulance can be called again
  2. the ambulance is called again but the patient dies waiting for it
  3. the second ambulance comes but the patient dies before they get to hospital and receive care
  4. the second ambulance comes and takes the patient to hopsital and the pacient recieves treatment but dies because of how much delay there's been
  5. the second ambulance comes and takes the patient to hopsital and the pacient recieves treatment and lives, but with substantially more pain, disability and care needs than they would have done had they got to hospital sooner.

Sadly, I would be incredibly surprised if there have not been times were one of these situations has occurred and the patient or their family have not tried to blame/sue the first paramedics for denying them hospital the first time, either because their distress at the situation has made them convince themselves the paramedics are to blame, or because they are outright horrible scum who genuinely think damaging someone's career and potentially getting them labelled as a criminal is funny! Not AT ALL saying that you or your father would be like this, but the paramedics have every right to cover their own backs.

Scenario 1 happened to one of our neighbours. The ambulance was less than a mile away after leaving the house. Thankfully that family weren't knobs and didn't blame the paramedics who had explained the risks.

2ndcarowner · 03/05/2026 10:18

Look at the worst case scenario. I had a situation not so long ago where 111 recommended an ambulance for DD, 2 minutes later the ambulance service called, there are none available can you make your own way to A&E? We drove straight there and there were no parking spaces so I had to drive around the car park 3 times until I found somewhere to park. It wasn’t so bad with a small child I could carry, not ideal but manageable, but probably not do-able with an elderly man having a heart attack. So he had to wait around a bit, he was in the best place in case of worst case scenario.

SerendipityJane · 03/05/2026 10:19

XMissPlacedX · 03/05/2026 09:36

He can always pay to go private. People are so quick to slag off the NHS. Sounds like they were doing their job.

We are still awaiting details of the private A&E providers.

Nursemumma92 · 03/05/2026 10:23

Glad your dad is ok OP. My mum had an episode of fast AF and was attending an oncology appointment at the hospital at the time. Her consultant didn't like the look of her so got the nurses to do some obs and she was admitted as she looked pale and her heart rate was high.

Her ECG didn't show any ischaemic changes but she had all the bloods done to check for cardiac enzymes which have to be done initially, then again in 6 hours as the rise in enzymes can increase over time but show as normal initially.

Her enzymes came back extremely high showing she'd had a severe type 2 myocardial infarction secondary to anaemia as her haemoglobin was so low due to her cancer. She didn't feel that unwell, just tired and some palpitations. My mum is now in irreversible heart failure and my point is that if she hadn't been in place where medical attention was given, she may well have died at home.

The paramedics made the right call, they are always going to take a cardiac patient into hospital- you have changed your story so many times about how the paramedics told you that a second ambulance wouldn't be sent. It sounds like their communication wasn't ideal but I also think you are twisting their words. If he needed one later on, they are saying that one may not be immediately available depending on demand on the service at the time and the number of higher priority calls. Some people call out ambulances multiple times a day and the ambulance service can't refuse to send one if the paramedics have already attended- each call will just be triaged on clinical priority.

I agree with others that say people are like you are why staff are leaving the nhs in droves.

Femalemachinest · 03/05/2026 10:28

wecangoupupup · 02/05/2026 18:20

No, they said an ambulance wouldn’t be sent.

First they "essentially made it sound like", then "insinuated", now they actually said it. So which one?

Sorry but when it comes to your heart, regardless of conditions, I think better safe than sorry is the best approach

ThreadGuardDog · 03/05/2026 10:48

Femalemachinest · 03/05/2026 10:28

First they "essentially made it sound like", then "insinuated", now they actually said it. So which one?

Sorry but when it comes to your heart, regardless of conditions, I think better safe than sorry is the best approach

Son in Law is a paramedic. I asked him about this scenario. He says it’s absolute nonsense, and at the very least OP has misunderstood what was actually said.

If you are awake, lucid and you are a competent adult who understands the risks, you have the right to refuse care - even if that’s not wise decision. If the paramedics advise that you should go to hospital and you refuse, it’s treated as informed refusal and they’ll ask you to sign a ‘refusal of medical assistance against medical advice’ form as evidence that they have advised you of the risks and you still declined.

In some cases where symptoms have passed and hospital attendance is a patient choice they will offer ‘safety net’ advice as to when to call again if symptoms reoccur.

You can refuse once, and if the symptoms happen again, you can call 999 again, and they will attend as a matter of priority. Paramedics have a duty of care and cannot ‘blacklist’ a patient for previously refusing care - which is essentially what OP is saying. If you refuse multiple times for the same issue, paramedics can suggest alternatives, such as contacting your GP, but they must still attend to assess your capacity to make that decision at that moment. If at any point they decide you lack the capacity to make an informed decision they will make a ‘best interests’ decision and overrule you.

MissMoneyFairy · 03/05/2026 11:07

CuntOfTheLitter · 03/05/2026 06:52

I think you’re in the wrong here, you could easily have cancelled the ambulance

Or self discharged from hospital as he knows his body so well, didn't need any intervention and sat in a plastic chair on his own for 10 hours,