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Old theatres in London not fit for purpose

208 replies

Theatredisappointment · 13/04/2026 13:35

I went to the theatre last week for a birthday treat and now remember why we stopped going.

in the past I have paid hundreds of pounds only to have people in front of me wearing hats and obscuring the view, people wearing huge puffer coats who are about 7 feet tall again obscuring the view. I’ve had people squashed up to me in the next seat making it uncomfortably and impossible to move, as a short person even I noticed the lack of leg room which means people behind you have their legs pushing into the back of your chair constantly.

This time I saved up and purchased a seat in the circle with no one in front of me. Amazing I thought I won’t have to worry about getting a tall person in front of me. Of course I hadn’t anticipated there would be a morbidly obese person behind me. She’d bought 2 seats obviously aware there wasn’t room for anyone next to her but instead my family and I and the person sitting next to me had to endure her body pressing into the back of our seats her stomach was hanging over onto my neck. Every time she moved which was constantly the whole row of seats moved and people were complaining.

It was a horrendous experience. I said nothing to this woman as obviously she couldn’t help it. During the interval I and the lady sat next to me asked a member of staff if we could move, explaining the problem, but were told the theatre was full.

I don’t blame this woman I blame the theatre (The Ambassador) who have squashed as many seats in as possible with zero leg room. They knew she’d booked two seats and would have seen why when they checked her ticket and yet they allowed everyone in seats nearby to suffer.

The whole theatre needs a refit. It’s unacceptable that you pay hundreds of pounds to be put in a tiny seat with zero leg room and the seats aren’t even staggered making it OK for only the tallest people to see the stage! Never again.

OP posts:
Netcurtainnelly · 13/04/2026 17:43

love theatre. Stop trying to run it down.

ForbiddenPear · 13/04/2026 17:46

I’m a tall fattie. Not morbidly fat, but I am wide and tall. So I don’t go, as I wouldn’t enjoy the experience. But I’d rather have a tall or overweight person near me than someone who farts a lot, like I had at the cinema recently

OttersOnAPlane · 13/04/2026 17:47

I'm fat, average height, and sitting in the front row of the Lyric to watch Hadestown was absolute agony. I'd glad I've seen it but I'm never going to that theatre again.

babasaclover · 13/04/2026 17:50

@Theatredisappointmentnothing wrong with the theatre problem lies with someone so obese they not only take up 2 seats but they force their way into the to ahead of them too. I had had this and it’s awful. Theatre is already extortionate - if they make seats bigger for vanity sizing then all seats will increase in price massively just like if they do it to airplanes.

One place they definitely need to look at is amount of toilets - queues are always outrageous! We need 2 women’s for every 1 man’s

Redpaisley · 13/04/2026 17:52

Theatredisappointment · 13/04/2026 14:42

She definitely had booked 2 seats and was spilled over onto the second seat.

i spent over £400 for my family and I for a birthday treat. Not quite sure why people are saying im lying. Her stomach was so large it was flapping around my neck and she kept moving forwards saying her knees were in agony. The young woman next to me was visibly distressed because she was also constantly being kicked in her seat.

This was for the entire performance. She kept telling the person she came with how this would put her knees out for weeks. Yes she was talking during the performance and we could all hear her.

For someone about 7 seats down to complain loudly that the entire row moved every time she did should give you an idea about how large this person was. I’m not talking about someone overweight I’m talking seriously obese.

So this was an exceptional case and it seems like this person needed space of 4 seats - 2 to sit and 2 in front because their stomach was sticking out, making it uncomfortable for those sitting in front of her. Even if cinemas were to refit, you would never get that much room to be comfortable in the scenario you mentioned.

IsadoraQuagmire · 13/04/2026 17:54

Itcantbetrue · 13/04/2026 17:28

@IsadoraQuagmire thank you for doing seat review I also always check excessively.
Can you make any recommendations for phantom of the opera or Oliver
His majesties thatres and the gielgud

Edited

For Oliver I've sat in A21 and B6, stage is high so you have to look upwards. I've sat in A16 before for a different show there, good legroom and handy for the loos!
I've only seen Phantom once, but I sat in the centre of the front row (can't remember the seat number, it was when I was at school) and it was brilliant because when the chandelier dropped it felt as though it was going to come crashing down on my head, it was directly above me!😁
Do have a good look at Seatplan though, or Theatre Monkey is also very good for seat reviews as well as other information.
Or when you're looking for info about a particular show, it can be helpful to see what people are saying on Theatreboard, there are often conversations about which seats are good or terrible, either in general in that theatre, or for certain productions.

TimeFlysWhenYoureHavingRum · 13/04/2026 17:57

We go to many london theatres regularly and have never had a problem.

aredrosegrewup · 13/04/2026 18:05

babasaclover · 13/04/2026 17:50

@Theatredisappointmentnothing wrong with the theatre problem lies with someone so obese they not only take up 2 seats but they force their way into the to ahead of them too. I had had this and it’s awful. Theatre is already extortionate - if they make seats bigger for vanity sizing then all seats will increase in price massively just like if they do it to airplanes.

One place they definitely need to look at is amount of toilets - queues are always outrageous! We need 2 women’s for every 1 man’s

Edited

So by your logic fat people can't attend the theatre? Is that what you're saying? What other groups of minorities shall we exclude?

rwalker · 13/04/2026 18:17

Im guessing the lady had a large apron stomach

id email in and ask for a full or partial refund
as your experience was compromised and unpleasant

physical contact with someone else would of made me feel very uncomfortable

this isn’t a dig at fat people it’s unfortunate circumstances

a lot the buildings can’t be refit and to some it’s part of the charm

it’s like Blackpool tower ballroom on the balconies the stair are literally vertical

Tuthbrush · 13/04/2026 18:41

shrodingersvaccine · 13/04/2026 13:50

Sorry, the person behind yous stomach was pressing into your neck? I cannot work out the physics of this... was she also incredibly tall? And how did she deal with the arm rest in the middle of her two seats, they don't tend to raise in theatres?

Maybe she was one of the twits

Vitrolinsanity · 13/04/2026 18:41

I absolutely get your frustration and disappointment OP. I agree that the charm of London theatres is fantastic, but they were built for people of 100 years ago dimensions.
At 5’10 I am painfully aware there are theatres that just don’t fit me, and worse I am so paranoid about kneeing seats as it’s something that drives me doolally. The Savoy has already been mentioned as one I will not return to.

To the people intent on making this a fat issue; how is fat different from being too tall and being considerate to others. When I fly I book an aisle seat as my legs don’t fit lots of economy flights. If I was as large as Theatre Lady I would have booked an aisle or front row seat.

Callmeback · 13/04/2026 19:01

I go to the theatre quite a lot. I'm very overweight and I've never had an issue fitting in my seat without interfering with the space of my neighbours. Leg room is pretty tight even though I'm not tall. Refits would cost extortionate amounts and most of the theatres in London would be listed buildings so it's not easy to refit. I'd like to think that when they HAVE to do it, they'll think of seat size of the modern era then.

OP maybe get an aisle seat next time as it definitely makes things a little easier.

WeatherChanged · 13/04/2026 19:34

This is why I try to only go to the National theatre. I love the old theatres but some of so uncomfortable.

Namechange568899542 · 13/04/2026 19:41

Hodofls · 13/04/2026 17:42

Do you have a very long, very bendy neck OP?

If we see a post shortly by a woman who’s theatre experience was ruined by the presence of a giraffe sat in front of her we know why

CharlotteStreetW1 · 13/04/2026 20:27

HoldingInfo · 13/04/2026 17:04

I always check out seatplan as I buy tickets. Always aisle and always stalls. But they only show the view from the stage. I want to know how many seconds from seat to toilet ;-)

I went to the theatre on Saturday and DH asked if I'd had a drink. I was like "are you mad?" No way I was risking having to go to the loo in a London theatre!

HoldingInfo · 13/04/2026 20:44

CharlotteStreetW1 · 13/04/2026 20:27

I went to the theatre on Saturday and DH asked if I'd had a drink. I was like "are you mad?" No way I was risking having to go to the loo in a London theatre!

I am impressed. I have to go, whether I drink or not!

TheWytch · 13/04/2026 21:09

It's not just the London theatres. I had a very uncomfortable evening in the front row of the dress circle in the Bristol Hippodrome. I am normal weight but have long legs and I had to sit at an angle as there was not enough room for my legs.

Steelworks · 13/04/2026 21:18

HoldingInfo · 13/04/2026 20:44

I am impressed. I have to go, whether I drink or not!

Me too, before the show and during the interval!

kscarpetta · 13/04/2026 21:21

Surely easier for you to just choose to go to modern theatres?

mustwashmycurtains · 13/04/2026 21:31

To the PP asking about Oliver - we sat second row on the balcony (first floor up) and it was a good choice. Was taking a ten year old and couldn’t risk the stalls as I knew someone taller would likely block his vision. End of the row was slightly cheaper and a good choice

HoldingInfo · 13/04/2026 21:34

Steelworks · 13/04/2026 21:18

Me too, before the show and during the interval!

Exactly!

Popadomorbread · 13/04/2026 21:44

I am bloody ginormous but often go to the theatre including old London west end. Went to the savoy recently that was horrendous! Never have I ever though had my stomach resting on the seat in front or touching the persons neck! I am very confused.

Cosleepingadvice · 13/04/2026 21:47

FunkyFringe · 13/04/2026 14:07

The older West End theatres can be uncomfortable, I agree, but there’s very little than can be done about it. There’s a huge difference in somewhere like Sadlers Wells.

Yes! DD1 and i went to see a children's ballet show at Sadlers Wells East over the easter holidays and i was so impressed at the building, sightlines, space. It was a great experience.

Edit to add - and the number of loos in the ladies toilet!!

PortSalutPlease · 13/04/2026 22:26

Vconcerned1 · 13/04/2026 16:26

Some must have accessible boxes? The poor visitor who was say behind OP must not have been comfortable 😔

Almost all the boxes in theatres are a. up stairs, and b. have narrow access as a result of being side on.

TeenLifeMum · 13/04/2026 22:39

I’m always sat next to the empty seats that inevitably get filled once the performance has begun meaning I have to get up and let people in when I’m watching the beginning of the show. I wish they’d be stricter about late arrivals.

When we watched phantom a very large lady was supported getting up the stairs to the balcony. Staff helping her suggested multiple times that they could sit her in stalls but she refused. Once seated at the end of our row the stewards had to open a side door they didn’t usually use and we had to go out that way rather than past the lady as she was not able to move once seated without 2 staff helping her. The staff seemed really lovely helping her but they were going above and beyond and were grateful we were all happy to use the side door (uneven steps and very narrow corridor). I felt the woman was quite selfish insisting on the balcony seats and seemingly oblivious to the chaos she was causing. They positioned additional staff at the back in case of fire as they’d need to help her. These are theatre employees not carers. It was fascinating but the staff were so patient with her as she was quite rude to them too.

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