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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

WIBU not to pick up this Vinted order?

79 replies

feedmefudge · 06/04/2026 12:17

Hi. I purchased something on Vinted a couple of days ago. Despite trying to convince myself that I really liked and wanted it, I decided that I had changed my mind. I saw that the seller hadn’t yet sent it, so at 7pm last night cancelled the order and sent her a very apologetic message to explain.
I didn’t hear anything back and at 12pm this afternoon received a notification from Vinted to say that it couldn’t be cancelled, followed by a message from the seller to say that she had just sent it. Unfortunate, but one of those things.

I regularly buy on Vinted but have never been in this position before. What happens if I don’t pick it up when it arrives? Will I be refunded in due course? And will the seller be able to leave negative feedback about me?

Thanks.

OP posts:
DisplayPurposesOnly · 06/04/2026 12:18

YWBU

Brewtiful · 06/04/2026 12:21

Collect it and donate or resell if you don't want it and in future make sure you actually want the item before buying it.

feedmefudge · 06/04/2026 12:21

Ah well, shit happens 😅

OP posts:
BoogieTownTop · 06/04/2026 12:22

feedmefudge · 06/04/2026 12:21

Ah well, shit happens 😅

Why ask AIBU?

feedmefudge · 06/04/2026 12:24

Well, clearly IABU. But I thought I had let the seller know in good time. And we all make mistakes. It’s just unlucky all round really.

OP posts:
BeNavyCrab · 06/04/2026 12:25

Do you think it's fair that the seller has taken time, energy and had a cost for sending your item to you but you get your money back and they still have the postage cost? Usually if you buy something from a private seller then you have to pay for it. If you don't pick it up, you will still be liable for the cost of it and don't deserve a refund. If everyone gets a refund when they change their mind, it would destroy Vinted and nobody will put anything for sale on there. Either pick it up and sell it again yourself or don't but lose the money and don't bother the seller, who's done nothing wrong. In future only buy when you aren't going to change your mind.

5to5 · 06/04/2026 12:25

Don’t pick it up. She would’ve seen the message

feedmefudge · 06/04/2026 12:27

BeNavyCrab · 06/04/2026 12:25

Do you think it's fair that the seller has taken time, energy and had a cost for sending your item to you but you get your money back and they still have the postage cost? Usually if you buy something from a private seller then you have to pay for it. If you don't pick it up, you will still be liable for the cost of it and don't deserve a refund. If everyone gets a refund when they change their mind, it would destroy Vinted and nobody will put anything for sale on there. Either pick it up and sell it again yourself or don't but lose the money and don't bother the seller, who's done nothing wrong. In future only buy when you aren't going to change your mind.

Edited

Well, this is why I am asking, because I genuinely had no idea that the seller would lose money. And that would be really unfair.

OP posts:
feedmefudge · 06/04/2026 12:29

5to5 · 06/04/2026 12:25

Don’t pick it up. She would’ve seen the message

She would have seen that I wanted to cancel but sent it anyway. I don’t think that’s on either, really! But I’ll pick it up anyway as I don’t want her to incur any extra cost.

OP posts:
BeNavyCrab · 06/04/2026 12:32

feedmefudge · 06/04/2026 12:27

Well, this is why I am asking, because I genuinely had no idea that the seller would lose money. And that would be really unfair.

Fair enough. I understand that we don't all know everything all the time and now you have learned how it works, you won't make the same mistake next time. You never know, you might fall in love with it when it arrives and be glad you weren't able to cancel. For future information, many sellers immediately buy the postage label online within minutes of being informed of the sale so it's not possible to cancel without it costing them something.

Alicorn1707 · 06/04/2026 12:33

feedmefudge · 06/04/2026 12:24

Well, clearly IABU. But I thought I had let the seller know in good time. And we all make mistakes. It’s just unlucky all round really.

you are not being unreasonable @feedmefudge

If it's by Royal Mail, they're not even collecting/delivering due to easter.

This may be of use Vinted info;

If a buyer doesn’t collect their Vinted parcel, it’s returned to the seller and the transaction is cancelled.

The buyer is refunded, and the seller doesn’t receive payment — but the item is returned.

While the system protects both sides, sellers carry most of the inconvenience.

eta;
Your seller will only lose the sale, they get the item back, and they do not pay for the return shipping costs,

Item is returned, ergo they can re-sell.

feedmefudge · 06/04/2026 12:37

BeNavyCrab · 06/04/2026 12:32

Fair enough. I understand that we don't all know everything all the time and now you have learned how it works, you won't make the same mistake next time. You never know, you might fall in love with it when it arrives and be glad you weren't able to cancel. For future information, many sellers immediately buy the postage label online within minutes of being informed of the sale so it's not possible to cancel without it costing them something.

Unfortunately (and fortunately!) the thing that I really HAD wanted came up and I bought that instead.
So I’m the one out of pocket. My feet are larger than the average woman’s, so it won’t be an easy thing to shift either! Ah well, you live and learn.

OP posts:
feedmefudge · 06/04/2026 12:38

Alicorn1707 · 06/04/2026 12:33

you are not being unreasonable @feedmefudge

If it's by Royal Mail, they're not even collecting/delivering due to easter.

This may be of use Vinted info;

If a buyer doesn’t collect their Vinted parcel, it’s returned to the seller and the transaction is cancelled.

The buyer is refunded, and the seller doesn’t receive payment — but the item is returned.

While the system protects both sides, sellers carry most of the inconvenience.

eta;
Your seller will only lose the sale, they get the item back, and they do not pay for the return shipping costs,

Item is returned, ergo they can re-sell.

Edited

Thank you ☺️

OP posts:
LadyVioletBridgerton · 06/04/2026 12:39

Be careful, you’ll get mightily slagged off on one of the many Vinted Facebook pages. They use names, pictures, everything. It’s brutal.

feedmefudge · 06/04/2026 12:40

LadyVioletBridgerton · 06/04/2026 12:39

Be careful, you’ll get mightily slagged off on one of the many Vinted Facebook pages. They use names, pictures, everything. It’s brutal.

Crikey!

OP posts:
BeNavyCrab · 06/04/2026 12:40

feedmefudge · 06/04/2026 12:37

Unfortunately (and fortunately!) the thing that I really HAD wanted came up and I bought that instead.
So I’m the one out of pocket. My feet are larger than the average woman’s, so it won’t be an easy thing to shift either! Ah well, you live and learn.

I feel your pain of having larger than normal sized feet!! 😞 Hopefully you will find someone who is in our situation who is wanting them.🤞

feedmefudge · 06/04/2026 12:43

My ignored message 😆

WIBU not to pick up this Vinted order?
OP posts:
feedmefudge · 06/04/2026 12:44

I honestly do try to be considerate always 😞

OP posts:
BeOchreDog · 06/04/2026 12:45

They have changed the rules, if you don’t collect you can still be charged and they return the item to the seller.

BernardButlersBra · 06/04/2026 12:48

feedmefudge · 06/04/2026 12:24

Well, clearly IABU. But I thought I had let the seller know in good time. And we all make mistakes. It’s just unlucky all round really.

It’s not unlucky all round. You changed your mind and that’s on you

5to5 · 06/04/2026 12:49

One time I posted the wrong item in my inpost boc. They told me to tell the buyer to not pick it up and it would return to me and I could relist. That’s what happened no one had to pay anything

EnjoyingTheArmoire · 06/04/2026 12:51

Alicorn1707 · 06/04/2026 12:33

you are not being unreasonable @feedmefudge

If it's by Royal Mail, they're not even collecting/delivering due to easter.

This may be of use Vinted info;

If a buyer doesn’t collect their Vinted parcel, it’s returned to the seller and the transaction is cancelled.

The buyer is refunded, and the seller doesn’t receive payment — but the item is returned.

While the system protects both sides, sellers carry most of the inconvenience.

eta;
Your seller will only lose the sale, they get the item back, and they do not pay for the return shipping costs,

Item is returned, ergo they can re-sell.

Edited

But the swller is still out of pocket for the postage of aending it to the locker in the first place?

So it's really not on to just refuse to pick things up.

kayew · 06/04/2026 12:52

I think this is really selfish of you :-(
when I get a Vinted order I often have to go rummaging through storage bags to find the item, perhaps even up in the loft. Then use one my postage bags (about 50p-£1) to package it up and make a special trip along to post it. When buyers then don’t collect it such a waste of time and just really rude and unfair unless really good reason. Changing mind is not a good reason. They’re not a shop!
Even worse is that they then have to find time to relist and gain interest from new buyers, having lost all previous people who were maybe watching that item/submitting offers

CinnamonJellyBeans · 06/04/2026 12:53

YABU. The seller sold you that item in good faith and has taken the time to package and post it. Your vacillating about whether you want it or not is a you problem and you need to take responsibility for your actions and not expect her to suck it up, wait for it to returm, repackage and relist.

Vinted has been an absolute lifeline for women in particular, who are the ones hit hard by the COL crisis when they have to stretch the diminishing disposable income to cover family food and clothing. She may have earmarked that money for something important.

How do you know your time and money is more important than hers? Fulfil your obligation. If you don't want them, re-list them.

Besidemyselfwithworry · 06/04/2026 12:53

LadyVioletBridgerton · 06/04/2026 12:39

Be careful, you’ll get mightily slagged off on one of the many Vinted Facebook pages. They use names, pictures, everything. It’s brutal.

I’d just suck it up - relist or donate to charity x