AIBU to complain after rude treatment at Boots over medication?

[TheOpalFox]

Went to boots today for some medication, they said it was prescription only . I then added it to basket and click and collected it . The woman was so rude to me! So rude !!! I then told her colleague … as I walked out, I wasn’t rude . She then shouted across the whole shop… you better not be talking about me!!!! Wow wow wow!!!!!

Are you ok? Lol

If it was prescriptions only, you shouldn’t have been able to just pick it up. If it wasn’t, she was wrong. 🤷‍♀️

I think she was annoyed that it actually wasn’t prescription only ….

But you haven't told us what she said that was rude?

She sounds like she was having a bad day.

And she shouldn’t have taken it out on you or any customer.

What medication was it? What did she say?

Well, I told Barbara that she better stock up because with the way things are going, what is the world coming to?

She was like well you can’t buy it at all it’s prescriptions only then looked at me weird when I click and collected it lol

Looks like you missed out parts of the story.

looked at me weird

How exactly was she rude to you?

What was the medication?

eveana to stop heavy bleeding

And to shout you better not be talking about me! Wowww

What did she say?

Im so confused, did you get to buy it ?

I’d 100% be complaining about her shouting across the shop at you (after you fixing her mistake). Arsehole.

Did you talk to her at all? Use your words?
I’d have told her it isn’t prescription and asked her to check. If she refused to do that, then I’d complain after doing the click and collect.

Yes but what did she say in the first place that you considered rude?

This is like pulling teeth.

If you communicated with her the way you are on here. I can see her point OP.

Hope you get your bleeding sorted. That must be uncomfortable.

Exactly.

She kept telling me I couldn’t buy it as it wasn’t available to buy and prescription only but I clicked and collected it

Did you ask to speak to the pharmacist?

How is being mistaken rude??

She might have been wrong but how was she rude? Didn't you ask to speak to someone else?

Well, it has to be approved by a pharmacist before you can buy it. Perhaps a pharmacist wss not available in-store when you wanted to buy it, but an online pharmacist was.