Vinted - passive aggressive?

[NewGoldFox]

I sold something on Vinted, it arrived at their collection point on the 13th Feb. They’ve as yet not collected so this morning I sent a message with just a full stop as someone did this to me before and it was actually a helpful reminder. They have replied with “I’m going to collect it today, relax no need to be passive aggressive.”

I feel like their reply is ruder than my full stop 😂

Since when is a punctuation mark a message? That is really weird behaviour and I’d find it rude too. If you want to know why an item hasn’t been collected, just ask.

There is no obligation on them to pick up within a time frame that you arbitrarily deem reasonable.

They can collect at any point within the time frame set by Vinted.

YABU.

Why did you even bother asking for people’s opinions? Come on. You KNEW that you’d committed a faux pas and that you came across as rude. Just own it and maybe try to remember your manners in future. Or keep on sending your little foot tapping, impatient punctuation marks and take your chances. It doesn’t really matter. Because you’re right apparently.

This. They know that they need to collect the parcel. Hassling them about it is just rude.

If you send via inpost, you get reminders from Vinted AND inpost, by email AND text, plus from the app if you have it. It's so annoying! You don't need to send any reminders, passive aggressive full stops or otherwise.

Whilst the full stop itself wouldn’t have bugged me so much, the fact the seller had messaged me at all would’ve. I know if I haven’t collected a parcel and I know the reasons why. I will have received multiple reminders from Vinted so don’t understand why you as seller would feel the need to message too?!

They know the parcel has arrived, you don't need to tell them. Leave them alone, they'll either collect or they won't but the chasing will not help.

You were the rude one. If you wanted to prompt them, a breezy "hey, just to let you know this is ready to be collected whenever you can. I think you have until (date) to do so" would have taken 30 seconds to type and would have been much more polite than a full stop. That's the epitome of passive aggressive. You may as well have typed "hurry up and collect your order, I'm waiting for my money!"

You don't need to prompt people, as Vinted does it for you. If you want to hurry people along though, polite words are always preferable to sending a random punctuation mark. That suggests annoyance on your part, so I'm not surprised to they responded how they did.

I thought it was funny 😂

The buyer hasn’t chosen inpost, when I purchase I always choose inpost if I can or home delivery so the turnover time is much quicker. I didn’t even realise you could have up to ten days to collect before now.

Exactly, they’re just costing themselves delivery money, I don’t remind them.

The ones who annoy me are the people who send an offer, see it get accepted quickly and then don’t follow up on the purchase.

Can I complain about them to Vinted?

In retrospect this is exactly what I wish I would have said.
As I said in my first post someone sent me a full stop once and I just took it as a nudge rather than a passive aggressive thing.

Wow this is such a non issue! A full stop really wouldn't have bothered me, I think the reply is ruder to be honest. I've brought and sold on vinted and you do get plenty of reminders to collect but on the other hand it's frustrating when something sells and it ends up being returned to you because it wasn't collected. If you want to remind someone in future just use words and be polite 😁

Wait until the buyer chooses Relay and you have to find an obscure little newsagent who accepts those 😂

This is so bizarre. I will admit that when I’ve sold something and it goes to a collection point for days and days, I get a bit impatient as I’d like my money. Not impatient with the buyer though, just the process. After all, I don’t thunder down to the PO the second something sells - I go when I can fit it in, within the timeframe.

It’s mind boggling to this Gen Xer that a full stop is now considered communication - and reasonable communication at that. Isn’t every day life shit enough now, without adding to it with these little jags and snarls of disrespect and discourtesy?

Bizarre reaction, why would you return something you wanted because of a full stop?

A "nudge" is totally unnecessary though as the buyer will get notifications and reminders from whatever delivery option they have chosen. And, as well as unnecessary, you wanting the buyer to collect is nothing to do with the buyer and purely about what you want. When you sell something, you as the seller need to be aware that you may not get the money for the item until the very last day of the whole send/collect/accept process.

To be fair OP, Vinted also message us to say ‘remind your buyer they only have x days to collect’ too! In an effort to get us to message them.

I hardly ever buy on Vinted anymore and had a package waiting for me. Not one reminder to collect and it was only by chance that I randomly remembered.

I have to know, what delivery method did they choose that gives a ten day collection window? I like Inpost but the collection times can be a bit tight sometimes, although I've not yet received any punctuation from sellers 😄.

Vinted nags every day anyway. Totally uncalled for from you and you deserve a lousy review

You have no idea what people have going on in their lives. They are probably aware they need to collect it.

Obviously we don't know the value of this particular sale, but if someone messaged me personally to prompt me to collect a parcel I'd automatically assume they really really need the money to clear quickly. Obviously it's the buyer's prerogative to collect whenever they can/want within the time frame, so sellers should not be relying on sites like Vinted for a quick payday if they're desperate for money. However, that would be my assumption if I received a chasing up message from a seller.

If worded politely, it wouldn't bother me. I would respond back equally politely explaining why I hadn't collected yet and when I hoped to collect by, to give them an idea of when to expect the funds. If they simply sent a full stop, I would collect as late as possible as manners cost nothing no matter how desperate you are for cash.

Not everyone realises how Vinted works. I think some people who just use it to buy assume that the seller gets payed as soon as the sale goes through (as that's when the money leaves their own account). Some people don't realise that Vinted hold the funds and only release them to the seller upon confirmation all is ok with the parcel. My friend certainly didn't realise this. We had a chat once about Vinted and she said "oh I don't bother with the confirmation button as it updates automatically after 48 hours anyway. Sometimes I don't have time to check something properly before then". She's also someone who often leaves it more than a week to collect her parcels, too. As soon as I pointed out that the seller is waiting on that money to be released, so it's polite to confirm as soon as possible, rather than make them wait another 2 days, she was like "oh, maybe that's why I don't get many sellers leaving me positive feedback." 😂 Now she's a seller too, she gets it a lot more.

Evri give you 10 days to collect.

I'd genuinely have presumed your toddler was playing with your phone.

Written communication is easier to misread - we don't get tone of voice or body language or a chance to clarify quickly. So you have to be more careful, not less.

Nobody died and no harm done, though. Just don't try this at work!

Thank you.
Annoyingly I've just looked up my nearest Evri locker and it's not close enough to be a regular viable option. Hopefully more will crop up in future.