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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Nursery closing early Xmas eve and still paying

296 replies

purplehairrinse · 13/12/2025 15:31

Aibu for being annoyed they are charging the whole day but we have to collect before 12?

OP posts:
purplehairrinse · 13/12/2025 17:22

Coco9910 · 13/12/2025 17:12

Our nursery is closed between Christmas and New Year but we still have to pay for those days even though they aren’t open.

Fuck that

OP posts:
FancyBiscuitsLevel · 13/12/2025 17:22

I don’t think they should charge if they aren’t open- but they may well be not charging, our old nursery was shut between Christmas and New Year and closed bank holidays, but these days were calculated into a yearly fee which was divided by 12. My fees were the same on a month with bank holidays than one without any holidays.

popsthecat · 13/12/2025 17:24

I really do get it from both sides, having seen 2 of my kids go tbrough nursery. They get you to pick up your kid early and you still pay for the full day? wtf?
However, you still pay for bank holidays because that’s a say they have to still pay annual leave for their staff.
I do think though when you are forced to have your child off, e.g Xmas eve short day or a bank holiday, then they should at least charge you just for the staff hours part of the daily fee, not the food and resources because clearly they’re not using those!

Hankunamatata · 13/12/2025 17:25

Standard where I live. I can see why but yes its a pain esp whenever closed at lunchtime

AnotherForumUser · 13/12/2025 17:26

purplehairrinse · 13/12/2025 17:10

Really, I thought you had no family. Do you also not have jobs? Happy for the owner to profit the money!

Why so nasty?

Tana433 · 13/12/2025 17:26

purplehairrinse · 13/12/2025 17:10

Really, I thought you had no family. Do you also not have jobs? Happy for the owner to profit the money!

What on earth does that even mean? Yes i had children (most of my collegues did as well) and yes i had a job, I was literally looking after other peoples children in a nursery setting. As for the owner pocketing the money or profit, she owned a fantastic nursery that provided excellent childcare to parents who needed/wanted to work. I never heard any complaints about an early pick-up on Christmas eve, i think most expected it, it is one day out of the year that we werent open until from 7.30am until 6.30pm.

Garman · 13/12/2025 17:27

Our crèche are closing on the 19th for Christmas and reopening the 5th of January, if I had childcare until the 24th I wouldn’t be cribbing about a few hours!

kohlrabislaw · 13/12/2025 17:27

Our nursery made it very clear they would like to allow staff to leave early if possible so encouraged parents to pick up early. No obligation. If parents could not pick up they kept staff onsite. Most parents had already finished work by 24th so happy to pick up. It’s a balancing act.

Blacknosugarplease · 13/12/2025 17:27

The local nursery has decided to not open as they are aware not many children will be attending. They have asked parents to pay their monthly fee minus 1 day for this.

Calamitousness · 13/12/2025 17:27

I think it’s great. I hope the nursery staff have a lovely Xmas.

Pinepeak2434 · 13/12/2025 17:29

Cat1504 · 13/12/2025 15:41

Don’t be so tight….nursery staff earn fuck all….shit work place benefits….let them have the afternoon off and stop being so miserable about it

Nursery fees are high, if staff aren’t being paid enough that’s on the nursery!

ACynicalDad · 13/12/2025 17:30

I'm with you, maybe less about half a day on Christmas Eve, but I hated being charged for all the bank holidays they were closed, yes staff need paying, but maybe the bill needs to be a pound a day more and they charge for when they provide the service.

canklesmctacotits · 13/12/2025 17:32

Give over. Do you give back a pro rata salary if you’re randomly given a half day off by your employer? Mean.

vanillalattes · 13/12/2025 17:33

canklesmctacotits · 13/12/2025 17:32

Give over. Do you give back a pro rata salary if you’re randomly given a half day off by your employer? Mean.

That's not remotely the same as what's happening here Confused

InlandTaipan · 13/12/2025 17:35

vanillalattes · 13/12/2025 15:47

They can have the afternoon off, but they shouldn't be charging parents for it.

Lol, paid holidays are the norm if you are in employment. One way or another you pay for a business to give their staff paid leave.

canklesmctacotits · 13/12/2025 17:35

vanillalattes · 13/12/2025 17:33

That's not remotely the same as what's happening here Confused

Of course it is. What are nursery fees for, mostly, other than salaries and rent?

Bryonyberries · 13/12/2025 17:37

We are closed 24th Dec til 1st Jan. All our funding and fees are based around his week being closed so parents don’t pay for this week.

I think historically they found not so many children came in or went early on Xmas eve leading to us closing on that day.

LlynTegid · 13/12/2025 17:37

If you knew weeks ago, reasonable to me.

Fupoffyagrasshole · 13/12/2025 17:38

I mean loads of nurseries charge even tho they closed for bank hols and Easter break and Christmas (mine does) and we still pay normal fees

they have years long wait lists so if someone doesn’t like it they can just be replaced like that 😆

CloudPop · 13/12/2025 17:38

Cat1504 · 13/12/2025 15:41

Don’t be so tight….nursery staff earn fuck all….shit work place benefits….let them have the afternoon off and stop being so miserable about it

Totally agree. I’ve never worked a Christmas Day afternoon in my life.

vanillalattes · 13/12/2025 17:40

InlandTaipan · 13/12/2025 17:35

Lol, paid holidays are the norm if you are in employment. One way or another you pay for a business to give their staff paid leave.

So you'd be happy to pay for (as an example) a hair appointment that was cancelled and not rescheduled, I assume?

CeciliaMars · 13/12/2025 17:41

Blimey, there aren’t many perks to working in a nursery. I couldn’t begrudge them a half day. Wait till they get to school - half days and insets everywhere!

vanillalattes · 13/12/2025 17:42

canklesmctacotits · 13/12/2025 17:35

Of course it is. What are nursery fees for, mostly, other than salaries and rent?

The point is that OP is being forced to pay for a service she can't use, because the nursery is closing.

Either they should give her her money back, put it towards a future session, or stay open to allow people to use the service they're paying for.

If someone posted on here saying "I paid my hairdresser x in advance for my appointment but she decided to close that day. I asked to reschedule or to have a refund but she refused and kept my money", there would be uproar.

What's the difference here?

vanillalattes · 13/12/2025 17:42

CeciliaMars · 13/12/2025 17:41

Blimey, there aren’t many perks to working in a nursery. I couldn’t begrudge them a half day. Wait till they get to school - half days and insets everywhere!

You don't pay for your child to attend school though, there's a big difference.

Labamba78 · 13/12/2025 17:44

Mine is closed Christmas Eve until 5 January. It is what it is. We still have to pay.