Doctor lying on report..

[Anon662120622]

So I've sent a very blunt email with threats to report to the ombudsman and GMC after appointment with specialist.. Long story short - Shoulder trauma injury, felt shoulder pop out and tear. Still no improvement after 21 weeks, unable to lift arm out any further than 30 degrees. Extreme impact on quality of life

I've been to multiple appointments and four physio sessions (referred by doctor.) Last one was extremely dismissive and actually lied in the report. Physio wrote a letter suggesting he thought I had a paralysed muscle, muscle wastage and nerve damage. Doctor completely wrote that of as he "doesn't trust that physio" because he doesn't specialise in my kind of injury... Why send me there and waste two whole months then?! He told me I was holding my arm down.. it's completely deformed, as mentioned above, I felt it like pop out and it was instantly lower.

He lied on the report saying
*I could touch my thumb to my lower lumbar spine which was an outright lie. I can't get my arm to rotate backwards at all.
*He noted there was no muscle wastage - my shoulder is pretty much skin and bones, there has definitely been a massive amount of wastage.

• noted no weakness of rotator cuff. I'd say not being able to lift my arm out any further than 30 degrees indicates a significant amount of weakness?

I've written a complaint email to the pals team noting that I'm going to complain to the ombudsman and GMC and will even go down the legal route if a delayed diagnosis leads to further problems/permanent paralysis.

I asked for a second opinion and they've just booked me back in to see the same doctor.. fastest response and appointment offer I've ever recieved I might add.

Am I being unreasonable to ask again for a second opinion from a different doctor?
I'm still going to attend the one with the same doctor and have said I'm requesting to be able to audio record this next appointment so any discrepancies can be properly noted with no denial. I'm also requesting for the report to be changed.

I believe the reason he said all of the lies as mentioned would be to downplay my injury to avoid having to take the reasonable steps to treat me properly? He referred me to a rehab saying they'd give me a diagnosis on my first appointment and he'd trust everything they say. They phoned to book my appointment and told me that the doctors massively lie and act like they're some kind of miracle workers. They said they're essentially just another physio and they wouldn't be able to give me a diagnosis.)

I've honestly just had enough, I'm going to have to pay to go private.. maybe our NI and Tax should be a thing of the past, or massively dropped as we obviously aren't recieving what it's all advertised to be. 🙄

This.
Some of the stuff MN people/relatives are going through via the NHS is scary, so many people not getting the correct treatment and/or waiting for months to get referred to a specialist. Poor or negligent treatment in hospitals and A&E - as a family we’ve experienced this and so have lots of friends/colleagues. Worrying times.

If you do see the original doctor, you would have to ask his permission to record the appointment , it's a grayish area, but it can breach privacy rights under the human rights act. This doctor sounds obnoxious , prat, l would definitely be requesting a second opinion which is your right

@hcee19 I spoke to a lady over the phone that said I would have to ask the doctor for permission, as I asked in the email If I could do so.. I am thankfully now seeing my main shoulder surgeon/consultant in my next appointment. Hoping to have a better outcome, they grovelled and asked that I wait until after the second opinion to report to the ombudsman. I'm hoping they'll take me more seriously knowing that I'm willing to hold them accountable for any wrongdoings. 🤞

I hope you get a diagnosis and then the proper treatment. It really shouldn't be like this at all, having to make complaints so you can be treated with kindness and truth. I wish you luck and hope its all sorted out for you very soon .

I’m not sure what planet some people are from that comment on here!
BUT @Anon662120622 you are NOT BU!
U have every right to be annoyed and complain, you’ve been left in pain!
Of course you ask for a different doctor… and I would be recording too!… not necessarily with permission either!..I’d be calling up and asking to change doctors entirely!
Is walking in A&E or a walk-in centre an option? Or changing GP surgeries?!

My friend recently walked in GP Surgery & was given painkillers and away… nurse didn’t do proper physical obs & told my friend her IBS was playing up… she returned days later and saw another nurse who actually bothered to do checks and sent her straight to A&E… turns out she had rumbling appendix which by 2nd appointment and A&E visit had ruptured… she had emergency surgery where she was told she’d been full of poison from it and was told she was extremely lucky to be alive!! She then got kept in & put on strong antibiotics & it was a bit touch and go as she had sepsis & she was throwing up constantly!

I do think GP’s are the kind of ‘Jack of all trades’ (master of none) of the medical profession… they are just signposters that refer you to specialists so it’s ALWAYS worth seeing different doctors ..

OP, your email is actually extremely measured in tone.
I so hope you get answers soon.

Go private, its not worth the delay and fight and headspace. and speed is often of the essence. Specifically book an appointment with a shoulder othropaedic surgeon. (I can recommend Mr Andrew Sankey at C&W London, for me he diagnosed what others could not. You may have to wait but it wont be an NHS wait time). Keep a pain diary and use it in your appointment. Once you see a consultant go with the physio they recommend.

BTW - NHS guidance is that patients have the right to request a second opinion, though practices aren’t legally required to guarantee one — but most do. If they genuinely can’t provide one (e.g., only one GP that day), they should offer: another GP on a different day / a pharmacist/ANP/physician associate where clinically appropriate / or a referral elsewhere if needed. Challenge them on that (and report to the GMC if necessary).

It's affecting your quality of life - my advice is to be strategic now, ignore the noise and annoyance and get yourself seen by someone who has the diagnostic expertise that you clearly need. Blinkers on, head down, good luck.

To those who don't believe the op when she says that the physio said gps lie, I have been told by a cancer pathway doctor that the gp has lied as well as a cbt consultant that a gp had lied, it's really not an unreasonable conclusion that they did say that to her. I love my current gp but some of them are really really shit. I was so ill for 5 years and consistently dismissed by my previous gp and he did lie more than a few times on my reports. I've now recovered due to a different gp doing the relevant tests and finding out what was actually wrong.

Good luck to you op, it sounds horrendous what you're going through.

I fully believe the OP and I used to work clinically in the NHS. Saw this kind of thing not infrequently. The gaslighting and dismissiveness that goes on is appalling. And I say that as someone who knows firsthand the challenges and outright inhumane conditions the staff work in, so while I have compassion for the doctors working under extreme pressure and burnout, it’s also no excuse for this kind of behaviour.

I thought your letter was very good OP, I hope you get the correct treatment and an apology.

I think it’s entirely reasonable to ask for a second opinion from a different doctor. But if you are seriously going to complain formally to the ombudsman and GMC, particularly if you haven’t exhausted your practice’s formal complaints process, and accuse your doctor of lying, you are being very unreasonable. Your complaint won’t be taken seriously if you don’t follow the correct process and your constant assertion that the doctor was lying makes you sound a little unhinged.

Well said 👏

@growlybear83 did you read the email I sent? Go back through and see where I said I would involve the gmc.. as for the complaint, I think that's probably the best avenue to go down after having a misleading report written about my last encounter with the drs I'm complaining about? I was completely dismissed and I think they're downplaying it, Saying I could do things I couldn't and about the extent of my injury and genuinely outright lying.. this could result in other doctors believing I'm much better than I am.

Also.. being told I'd be seen again in 6 months while I have no use of my arm is pretty ridiculous.

@Anon662120622Yes, I’ve read all your posts.

Ask to record your next consultation. Explain it’s because the previous consultant ‘clearly confused you with another patient and the inaccuracies were recorded to your detriment in your record. You want to ensure accuracy for the protection of all going forward.’ Or take someone with you to write everything down.

Make sure you look at all guidelines for treatment of your kind of injury and prepare your questions in advance. Good luck

@growlybear83 the reason I've accused the dr of lying is because he lied.. I don't understand what you don't get about that? Would you not call someone out for lying? I really don't think anything I've said would make me seen unhinged..

We’ll have to disagree then. The GP may well have listened properly, not taken you seriously, or not treated you appropriately but I think the way you have repeatedly accused him of lying, rather than dealing with the issues rather more tactfully, reflects very badly on you. Sending ‘very blunt emails with threats to report to the ombudsman and GMC’ when you haven't exhausted the correct complaints process really does make you sound unhinged to me.

Having been in the boat of having to go through the process of a dr lying, I wish I’d just taken the OPs approach of very clear to the point, what he has said isn’t the truth type letter straight away, Dancing around the bush and trying to be like oh maybe he misremembered, maybe he saw things differently and trying to be tactful, was a total pain in the arse, meant I struggled to be taken seriously, it is easier just to be clear and to the point from the very beginning.

Of course get anothet doctor for 2nd opinion- that’s what second opinion means! Ridiculous.

Sorry I haven't read the whole thread. But you're 100% doing the right thing. I have bulging discs, the latest episode in January gave me the worst sciatica and Foot drop. I've only just seen a surgeon for a consult, he said surgery should sort the pain. I asked him what about the function in my foot, he looked at the screen then at me and said 'it's been 11 months?'. He looked shocked and told me I have a fraction of a chance I'll be able to use my foot properly again. Do what you need to do to make sure your getting the right care as soon as possible.

except if he wrote down things that are not true and he knew they weren't true then he lied..... If he said he had seen xxx in his examination and he did not even ask to see it, then he lied.

Write to NHS England.

Î’ve lived in France for years and I am just speechless that it could take a year to get an ultrasound. Ok I live in a big city but that would be done within a week here at most. It’s ridiculous that it isn’t possible in the UK. It’s just baffling that they can’t sort it out,

Go see a private consultant if you can..would an MRI show a dislocation
If it would why not ay for a private MRI then take to a different doctor - or rather I would be tempted to book in consultation as one off with a surgeon that can correct dislocation.
He/She if confirmed on MRI could then write to your GP instructing them to make relevant referrals to get fixed.
I know it's an expense but a lot offer monthly payment arrangements so if you can. You could get it sorted quickly
Left uncorrected can lead to far worse conditions especially with your nerves etc and compression. Good luck
Xx

Great outcome. Hope the new surgeon can help.

You don't need to inform or seek permission from the other party that you are recording if you are part of the conversation.What you can't do is record other people having a conversation that you aren't part of. That is eavesdropping. Many people record their conversations to keep as notes. If it happens to be required later to prove that someone is lying then that's up to a judge....