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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To report the cleaner

452 replies

EmotionalLimbo · 28/11/2025 16:25

I'm a PhD student and work in a doctoral school office with several other researchers, all doing our own thing. It's a wonderful quiet space and we're very lucky.

Well quiet that is until the bins are emptied every afternoon. I'm not sure if the person who comes in is a cleaner because I've never seen her do any cleaning in this office but she might do in other parts of the building.

She's just so loud. She's talking on the phone using Bluetooth earpieces so it looks like she's talking to herself. It's so distracting and it's not a work conversation because it's a foreign language.

I've contacted the estates people to ask them to tell her to stop as it's annoying everyone but nobody dare say anything. It's not my job to tackle her.

AIBU?

OP posts:
NovemberMorn · 28/11/2025 17:48

OneBookTooMany · 28/11/2025 17:46

Do you work in a nunnery, some Carmelite closed convent under a rule of silence?

How many bins are in your office?

Why don't you step down from your lofty cloud and empty all the 379 bins into one, so she just has to empty one bin.

Could you or one of the other nuns smile and say shush, when she makes a noise?

Explain that in the time it takes her to empty the bin, her noise might put you off your very important research and huge advances for mankind might be lost.

Complaining about a cleaner, who can hardly be in your office for any time, makes me think you would like to be something if you could.

My mum had to put up with this shit when she cleaned-a bunch of nobodies trying to pretend they were better than her because they were in an office.

If this brief interlude of someone speaking is enough to put you off, maybe you just aren't up to your research.

Edited

Love your post. x

OneBookTooMany · 28/11/2025 17:48

EmotionalLimbo · 28/11/2025 17:47

Hilarious.

Yes you are hilarious as stuffed up waannbes often are.

CorneliaCupp · 28/11/2025 17:49

You should have just asked her to keep the noise down op. Very cowardly of you not to do that.

EmotionalLimbo · 28/11/2025 17:49

NovemberMorn · 28/11/2025 17:48

Love your post. x

There's a space at the Edinburgh Fringe if she's quick!

OP posts:
EmotionalLimbo · 28/11/2025 17:49

OneBookTooMany · 28/11/2025 17:48

Yes you are hilarious as stuffed up waannbes often are.

What do you think I wannabe?

OP posts:
Nevernonono · 28/11/2025 17:49

EmotionalLimbo · 28/11/2025 17:49

There's a space at the Edinburgh Fringe if she's quick!

As long as she tells the jokes quietly!

RandomUsernameHere · 28/11/2025 17:50

In most open plan offices there will often be multiple people on calls and you just have to ignore the noise. I don’t think it makes a difference what job she is doing or what language she’s speaking.

Guildford321 · 28/11/2025 17:50

chaosmaker · 28/11/2025 17:43

I'd tell her to shush. She doesn't need to be on the phone and if she does she can come in when the call is ended. I'm a carer and some staff have had to be told that they can't be on video calls when they are in a call........

If someone told me to shush, I'd tell them to shush right back and talk even louder. If, however, someone politely and respectfully asked if I wouldn't mind being a bit quieter, as they're trying to concentrate, I'd happily oblige.

zingally · 28/11/2025 17:51

Oh, please please don't report bottom of the rung employees to their bosses! Especially if it's something incredibly simple you can deal with by yourself, like walking over and quietly asking her if she'd mind not taking phone calls while she's in your particular room.
Better still, do as others have said, use that 10 minutes to go and stretch your legs, use the loo, get a drink, and generally touch grass.

As important as you think your work is, it's actually NOT that serious. But that woman potentially losing her job because a whiny PhD student can't use her people skills, is actually a lot more serious than 10 minutes of your PhD study.

HollaHolla · 28/11/2025 17:51

I work in a University, and we had a real problem with folks wandering into our (Professional Services) office, on their phone, having loud conversations with others, etc. We put up some signs, which said 'This is a quiet office workspace; please don't make or receive calls in this office, and we appreciate your consideration in having respectful working conversations. Thank you' (or something like that.)
It really managed expectations of everyone working there - around 40 of us - and meant that we felt more empowered to say to folks, 'sorry, can we ask you to take your conversation into a meeting room, or take the call in the atrium?' It made a real difference. Obviously, work conversations continued, but having so many people in one office, often doing work which required a lot of concentration for accuracy, it meant it took the overall noise level down a good few decibels.
I genuinely think that their role, and the language being spoken, are red herrings....

OneBookTooMany · 28/11/2025 17:51

EmotionalLimbo · 28/11/2025 17:49

What do you think I wannabe?

Something more important than you are!

NovemberMorn · 28/11/2025 17:51

EmotionalLimbo · 28/11/2025 17:49

There's a space at the Edinburgh Fringe if she's quick!

Methinks you are here for a laugh or a row...carry on, I have tea to make and bins to empty.

EmotionalLimbo · 28/11/2025 17:52

RandomUsernameHere · 28/11/2025 17:50

In most open plan offices there will often be multiple people on calls and you just have to ignore the noise. I don’t think it makes a difference what job she is doing or what language she’s speaking.

We don't make or take calls. If we need to, we leave the office. It's not an office like that, it's a workspace. We don't zoom or anything. There's a couple of offices to book for those meetings.

OP posts:
usedtobeaylis · 28/11/2025 17:52

This is a very long thread that is ultimately about being too scared to ask a cleaner to keep the noise down.

Dollymylove · 28/11/2025 17:52

Ive worked as an office cleaner and we never cleaned while the staff were working. We went in after they had left

Wetcoatsandmudagain · 28/11/2025 17:53

Simple answer is to leave a note on your door saying quiet study area and that you will empty your own bins at the end of the day.

EmotionalLimbo · 28/11/2025 17:53

zingally · 28/11/2025 17:51

Oh, please please don't report bottom of the rung employees to their bosses! Especially if it's something incredibly simple you can deal with by yourself, like walking over and quietly asking her if she'd mind not taking phone calls while she's in your particular room.
Better still, do as others have said, use that 10 minutes to go and stretch your legs, use the loo, get a drink, and generally touch grass.

As important as you think your work is, it's actually NOT that serious. But that woman potentially losing her job because a whiny PhD student can't use her people skills, is actually a lot more serious than 10 minutes of your PhD study.

For the love of Mike she's not going to lose her job. Nobody wants her to. Just make personal calls in private. It's really not difficult. It's happening every single day.

OP posts:
Poppyseeds79 · 28/11/2025 17:53

EmotionalLimbo · 28/11/2025 17:38

I'm going to one tonight.

I never said I was neurodiverse. I'm not.

Edited

Oh, so just deciding to take it upon yourself to use that as a 'valid excuse' for you to bitch about a cleaner to her manager? 🤔

What makes you so qualified to advocate it's disruptive to your colleagues who may, or may not even been neurodiverse then?

EmotionalLimbo · 28/11/2025 17:54

NovemberMorn · 28/11/2025 17:51

Methinks you are here for a laugh or a row...carry on, I have tea to make and bins to empty.

Come and work here!

OP posts:
CorneliaCupp · 28/11/2025 17:54

EmotionalLimbo · 28/11/2025 17:53

For the love of Mike she's not going to lose her job. Nobody wants her to. Just make personal calls in private. It's really not difficult. It's happening every single day.

Edited

Just ask her to keep the noise down, it's really not that difficult!

Doggielovecharlotte · 28/11/2025 17:54

HollaHolla · 28/11/2025 17:51

I work in a University, and we had a real problem with folks wandering into our (Professional Services) office, on their phone, having loud conversations with others, etc. We put up some signs, which said 'This is a quiet office workspace; please don't make or receive calls in this office, and we appreciate your consideration in having respectful working conversations. Thank you' (or something like that.)
It really managed expectations of everyone working there - around 40 of us - and meant that we felt more empowered to say to folks, 'sorry, can we ask you to take your conversation into a meeting room, or take the call in the atrium?' It made a real difference. Obviously, work conversations continued, but having so many people in one office, often doing work which required a lot of concentration for accuracy, it meant it took the overall noise level down a good few decibels.
I genuinely think that their role, and the language being spoken, are red herrings....

Edited

Yes red herrings is a good word - it’s nothing but just making up you mind that this person is less worthy and that you can lord it over them

EmotionalLimbo · 28/11/2025 17:55

Poppyseeds79 · 28/11/2025 17:53

Oh, so just deciding to take it upon yourself to use that as a 'valid excuse' for you to bitch about a cleaner to her manager? 🤔

What makes you so qualified to advocate it's disruptive to your colleagues who may, or may not even been neurodiverse then?

Bitch? Really?

OP posts:
CindyCuthbert · 28/11/2025 17:55

RandomUsernameHere · 28/11/2025 17:50

In most open plan offices there will often be multiple people on calls and you just have to ignore the noise. I don’t think it makes a difference what job she is doing or what language she’s speaking.

Not in an academic office where people are doing research. The thing is, most people just don’t understand. It’s not a typical office. People are sitting doing research.

Doggielovecharlotte · 28/11/2025 17:55

zingally · 28/11/2025 17:51

Oh, please please don't report bottom of the rung employees to their bosses! Especially if it's something incredibly simple you can deal with by yourself, like walking over and quietly asking her if she'd mind not taking phone calls while she's in your particular room.
Better still, do as others have said, use that 10 minutes to go and stretch your legs, use the loo, get a drink, and generally touch grass.

As important as you think your work is, it's actually NOT that serious. But that woman potentially losing her job because a whiny PhD student can't use her people skills, is actually a lot more serious than 10 minutes of your PhD study.

This!

NovemberMorn · 28/11/2025 17:55

EmotionalLimbo · 28/11/2025 17:54

Come and work here!

No thanks, too much looking down on people.